Medifintech Reviews 624

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional service and the knowledgeable, responsive staff. Customers consistently praise the team for their efficiency and expertise in navigating complex financial matters, especially concerning NHS pensions, making daunting processes feel straightforward. Many people appreciate the quick response times and the clear, easy-to-understand explanations provided, which significantly aids in planning and decision-making. The user experience is often described as smooth and user-friendly, with reviewers noting the minimal time commitment required and the proactive support received throughout various processes.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as superb, excellent, and faultless.... See more

Staff

Customers consistently note positive experiences with staff, describing them as attentive, professional, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the clear communication and quick... See more

Customer service

Customers had positive experiences with customer service, expressing gratitude for the clarity and... See more

User experience

People report positive experiences with user experience, consistently finding the process easy, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more

Rated 5 out of 5 stars

Thank you to all the staff who helped me at Medfintech. I didn’t understand how to interpret the information sent to me in my annual allowance pension statements despite listening to a number of pres... See more

Rated 5 out of 5 stars

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were... See more


Company details

  1. Alternative Financial Services

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

This team is fantastic!

This team is fantastic!! Especially Jack!! no one understands the NHS pension system better than them, and Jack has supported me and guided me every step of the way to understanding and challenging errors in my McCloud recalculation and subsequent penalty payments. Whilst its still sadly a sting that has has had to happen, its thousands better off than I would have been and the forecast forward helps to reassure that the next few years should be better sailing with a better guidance for what I need to do next to avoid this happening again. I cannot recommend this team enough, they're worth every penny and go above and beyond just the calculations!!! Jack is still supporting me even to this day with all the aftermath that came of this. TOP CLASS team!!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent. Saved me money!

Graham and his team made the stressful task of analysing my revised RPSS easy. I had an error in my pension record which had created a massive pension tax growth and potential annual allowance charge but we were able to identify this and rectify it. I would definitely recommend this service.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

So grateful to all at Medifintech…

So grateful to all at Medifintech especially Luke- prompt and accurate advice given on retirement figures. Was great at listening and answering queries. Highly recommended to anyone with questions about retirement vs income protection vs sick pay. 10/10 service

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, extremely professional and knowledgeable regarding NHS pensions. Makes the whole process of McCloud and RPSS a lot easier to navigate.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

I used Medifintech to assist with a PSPR claim back application. The service Graham provided was excellent. Speedy, efficient communication and very professional, making the whole process very smooth. I would highly recommend.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Back for more …

Used in 2022 to get a pension forecast and to review all previous pension statement,AA penalty etc. now used to sort out the mccloud remedy . Have saved ++ money - so well forth the standard fee associated with mccloud remedy Arranging for up to date pension forecast as I approach retirement age . Personally think it’s very good value for money.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with service.

We have been very pleased with the service provided.
Jack is very knowledgeable and has been exceptionally helpful at every step of this process. He diligently followed up our queries with NHS Pensions and ensured there was minimal delay in completion. Many thanks

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Well worth using

A very quick, knowledgeable and professional service. Well worth using as I would never have been able to work out the RPSS myself and would have lost out on a large payback

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service; super responsive and efficient. Supported me through what was very stressful experience when you could potentially have a heavy tax bill due to the Mc cloud remedy and for no fault of mine! Thanks Graham for your personalised service, truly appreciated.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, expert, friendly and responsive service, steering me through the maze of the NHSPA. They took me through all my options for partial retirement, identifying an error in my Trust's submission of my data to NHSPA, which I could then get corrected to enhance my pension. They then sorted out all the consequences of the recalculations from the McCloud Remedy. Overall excellent - thank you!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! This company especially Jack Needham and Graham really helped me with all the complicated technical details of NHS pensions. Extremely knowledgeble, professional, efficent, always helpful and quick to respond. Highly recommended.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic service!

A fantastic service from beginning to end! Identified an employer error which has saved me £50k of scheme pays election. Very responsive and incredibly supportive also in my efforts to obtain compensation which required appeal letters and later successful. Thank you to all the team for everything you do.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

This was a tax issue I had no idea how…

This was a tax issue I had no idea how to tackle. This company were straightforward, prompt and sorted out the issue quickly and clearly. They were easy to work with in terms of documentation and I would strongly recommend them to others

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , very knowledgeable officer, Luke explained the process very patiently and allowed ample time to ask questions, really recommend

30 October 2025
Unprompted review
Rated 5 out of 5 stars

McCloud remedy review

Excellent service - easy to use, regular contacts, updates on the national process at regular intervals, and very willing to explain ferociously complex calculations via email! Recommended.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Very useful to help my retirement planning

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend them and in particular Jack Needham who I used. At last I can make some decisions and quell the anxiety trying to understand the nhs pension scheme produces

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Annual allowances ,pension saving charges were made easy with prompt response and comprehensive pension report and straightforward pension saving calculations plus pre-filled SP forms.
Jack Needham knows what he is doing
I found at last some one who understands what I was struggling with for long time.
You will have an immediate answer to all your queries.
Very reassuring and friendly service
I wish if I have been in contact with this company earlier .
Thank you for my colleague Dr Prassad who introduced me to this company and Jack Needham personally

Ali Al-Temimi

30 September 2025
Unprompted review

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