Medik8 Reviews 2,865

Quick delivery. Also, I think I can see some results however, I am using a combo of different products that are meant to compliment each other so its difficult to tell if your product is good on its own merit.

I had occasion to ask a question re:- not receiving a communication about an order.
Jackie responded very quickly, sent an email about my order and I received my order the nice day. A very quick efficient service. Many thanks. Regards
Barbara McCallum.

Quick delivery, great products

I unfortunately had a terrible reaction to these products. The cleanser in particular seemed to be the problem. My skin was burnt for a week.

The products are packaged beautifully and smell gorgeous I’m sorry they don’t suit me. I haven’t had a refund yet but I’m hopefully this will be a smooth experience.

My skin is so soft and healthy looking. Would highly recommend Medik8.

The product I received is malfunctioning and I’m struggling to get video footage over to Murad as proof as for some reason my attachments aren’t going through. Instead of taking my word for it as a loyal repeat customer they are insisting I send a video which isn’t working. Really disappointed.

Excellent customer service! Taylor responded to my concerns about a product within a matter of hours and swiftly arranged for a replacement to be sent to me.

Very prompt delivery and well packaged. Too soon to see results specifically but early indications are promising that both serums and the night moisturiser are tolerated by my sensitive skin

Easy to order quick to arrive

Hugely impressed - gold standard stuff.

I have seen a massive improvement in my skin!
The products are simple to use but so effective I love the peptides & retinol.
The ordering & delivery are great too 👍

Easy to order and love the products

Excellent customer service! I had an issue with my order, and the support team handled it quickly, professionally, and very kindly. They responded fast, took my concern seriously, and arranged a replacement without any hassle. Really appreciate the helpful communication and smooth resolution. Thank you for the great service!

I bought a lot of product from Medik8, via a mixture of their website and also their Amazon store.

The cleansing products are great, can’t speak highly enough of the oil & the chlorophyll one.

I wanted to return one of the eye products, due to some sensitivity and they couldn’t have been more helpful and accommodating.

Great brand and Victoria in customer services is really helpful and professional.

Victoria from the customer care team showed excellent customer service today and has been a great help. Honestly a credit to your company, definitely deserves a raise and some proper recognition

I had an absolutely wonderful experience with Medik8 customer service! Rachael went above and beyond to help me verify several batch codes for my products. Since I have very sensitive skin, knowing the exact expiration dates gives me complete peace of mind. Rachael didn't just check the automated system—she actually contacted the Production Team to investigate a discrepancy and provided me with 100% accurate, verified dates from the lab. Incredible, detailed, and caring support. Thank you, Rachael and the Medik8 team!

I have recently started using medik8 and feel rather underwhelmed by the results relative to your claims. The trial group you base your hype on is so small as to be statistically and scientifically almost invalid and certainly for the price the results are no better than cheaper products. I have sensitive skin particularly around the eyes which has been irritated by your serums.

I have used Medik8 chat a few times in the last couple of weeks as starting out on a new regime. Rachael was most helpful and now feel confident I will be doing my skincare in the correct layering order. Thank you Medik 8 !