medimops Reviews 

The price, the quick delivery and the sturdy packaging for the books, along with the quality of the books themselves is amazing. I will continue to shop for used books through Medimops time and time again.

I placed 3 orders with this seller, the tracking numbers they provided never worked and the items never arrived, and to my surprise I found that 2 items were cancelled (and reimbursed fortunately) after 2 weeks I've placed the order... without any messaging or further explanation.
The customer service is trash, basically they tell you to contact them through their eBay shop form (which they barely reply to), then in the invoice they send you via e-mail says to call them, and when you call they say to send an email because they're experiencing too many calls... Then when you send the email, you get a response from an AI agent which obviously won't solve anything. Then, they say to send a legally binding declaration (which they never provide or attach to the message/email). This is the first time in my life that I've had to write a bad review, but unfortunately this shop doesn't take customers seriously.

If you want to avoid headaches and disappointment , I'd suggest you to not buy from this shop. Zero standards.

1. Many packages did not arrive after 7 weeks. No tracking is available.
2. They refuse to refund, only after pressure from paypal they did.
3. most books i received are ok but some where the wrong ones and some had severe damage like loose pages in hardcovers, a break in the back.
4. Requesting a refund after 7 weeks, they demanded to fill in a paper to tell them i didn't get anything. Nobody ever did that before. Anyhow, send it, no responds.
5. Most unfriendly staff i can recall in a long time.
6. many emails send to their support team got never answered.
7. Requested several times to delete my account and data, yet still no responds, no changes. So disrespectful. I will pursue this legally as i don't trust them with my data.

if I could give zero stars I would. Avoid this company like the plague. They twice sent me the wrong item before it became clear they were selling me something which they advertised for sale (and continue to) but couldn't deliver. Their AI driven customer service is pathetically unhelpful and they absolve themselves of all responsibility for resolving the issue. They still owe me £69.19 for two returned items and postage and they couldn't care less.

Reliable second hand book and CD seller with moderate delivery time in Germany.

Parcel not arrived, no tracking available.
Medimops customer service newer answer for my reclamation.
Chatbot is terrible.
No refund.

I always find what I'm looking for; great selection and price.

I ordered 2 books over a month ago and have yet to receive them. I have also contacted them multiple times to see where they are and for a refund. I have yet to get a helpful response or receive a refund.

Ordered via Amazon.de and the experience unfortunately was dismal. I ordered a book on 23 March and according to the tracking info, the book was mailed the following day, 24 March. Domestic delivery should not take forever, so when by 2 April the package still had not arrived, I contacted Medimops. To my great surprise, I was told on 4 April that when they prepared the shipment, they realized that the book was "incomplete" and actually had not shipped it! So they showed tracking info for a shipment that actually was never made, and when they decided not to ship the book I had ordered, apparently they just shrugged their shoulders but it did not occur to them to maybe inform me and refund the purchase price! As I had ordered the last piece, they told me on 4 April that they would initiate a refund. 14 days later unfortunately still no refund - neither any money received, nor any refund visible on amazon.de. In other words, they have not even initiated a refund. This is abysmal service at best and fraud at worst!

No Book in the envelope.
Horrible Customer service as my book was stolen out of the envelope. I did only recieve the empty envelope. No Help from medimops, just the generated answer i should go to the police. yes... no thank you.

I ordered two items from this seller 23 days ago. Although it allegedly shipped the day after ordering, I have received nothing and the customer service department responds with an AI-generated answer. I have no tracking number to determine its status. I want my materials, but I cannot understand the long delay. These are books of minimal financial value, but I still want them. A pity they do not respond at all.

I ordered the 3 CDs on ebay for my daughter's birthday. It's now a week after the latest date I should have received them, but they never arrived. For this entire week, I've been patiently communicating with their support, but they did not offer any solution. My last message was ignored for over 24 hours.

Quality product & affordable, & fast shipping!

I bought a second hand English book and I was a bit worried as they said it has been sent to my country but I had no tracking number. It took 12 days to arrive but it did ! Second hand book in perfect shape. So I’m delighted because could not find that precious book anywhere else and had to use translator to buy. Book arrived from Netherlands and envelope had Momox company name on it.. so will search next time there to. 4 stars is because NO tracking

Half of my order never arrived. I was not offered any kind of reimbursement or assistance finding the DHL package. I essentially wasted 50 euros.

Reliably good product quality, easy ordering process

After having various experiences with medimops in the past, my last order of 7 books arrived in great, like-new condition.

Huge catalog. Very large choice.

My fourth order so far. Amazing and huge selection of items being in excellent condition! Excellent prices as well! Immediate shipping, premium postal services and fast delivery! Will keep ordering and definitely recommend to others too!