MediPay Reviews 991

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendly demeanor, and supportive approach, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting the clear communication and personalized assistance they received. Reviewers frequently mention the efficiency and speed of the service, with quick response times and a straightforward application process. This often leads to fast approvals and timely disbursement of funds, which is particularly appreciated in urgent situations. However, some customers also noted that they experienced delays in hearing back about their applications and had to follow up themselves.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the ease and efficiency of the... See more

Service

Clients share positive opinions on service, consistently praising the staff for being friendly, helpful, and... See more

Staff

Consumers express high satisfaction with the staff, consistently describing them as friendly, professional,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Response time

Customers had positive experiences with response times. Many found the application process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.

Company replied

Rated 5 out of 5 stars

My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more

Company replied

Rated 5 out of 5 stars

Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services

Written by the company

MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in 60 minutes*. *Subject to credit approval. Terms and conditions apply.

Here to help when you need us

Written by the company

Fast, simple application process
Only pay interest on the amount used
No penalties for early repayment

We can help with your pets too

We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.

Contact info

4.8

Excellent

TrustScore 5 out of 5

991 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Staff are very accommodating

Staff are very accommodating. I have an excellent experience with Medipay.

23 July 2025
MediPay logo

Reply from MediPay

Hi Romeo,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Great customer service

Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the loan and payment plans works . How to apply for the payment been clear and easy . Very approachable consultant . Overall the service of Medipay consultants are excellent . Fast and easy application and years of trust rapport build with me and new loan always approved . Thank u indeed. Well done Yash and Jen . Kind regards Sabrina

24 July 2025
MediPay logo

Reply from MediPay

Hi Sabrina,
Thank you so much for your 5 star review!
So happy our team could support your healcare needs.
MediPay

Rated 5 out of 5 stars

The best so far… so easy to use… Really…

The best so far… so easy to use… Really help me a lot when i needed… i have been suffering a really bad toothache in the last two days and i saw this online it was quick and easy the same day i got approved… the next day i book a dental appoinment and thats it.. my tooth got extracted then payment was so easy from my Medipay account and the rest of the credit they lent me i can use for my next dental plans… thanks a lot medipay…

14 July 2025
MediPay logo

Reply from MediPay

Hi Bernard,
Thank you so much for your 5 star review!
So happy we could support your dental healcare needs.
MediPay

Rated 4 out of 5 stars
MediPay logo

Reply from MediPay

Hi Trent,
Thank you so much for your excellent review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Great experience

So easy to apply, simple info and very responsive with decision. Took all the stress out of finding gap fee for upcoming surgery.

30 June 2025
MediPay logo

Reply from MediPay

Hi Emz,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Great experience

I found the process easy and the interactions with staff pleasant, friendly and personable.
All-round great experience

23 June 2025
MediPay logo

Reply from MediPay

Hi Craig,
Thank you so much for your 5 star amazing review! We’re delighted to hear about your positive experience with our team!
MediPay

Rated 5 out of 5 stars

Ernest was very helpful in guiding…

Ernest was very helpful in guiding through the website and such a pleasure to speak too and very calm

20 June 2025
MediPay logo

Reply from MediPay

Hi Laurel,
Thank you so much for your 5 star review of Ernest! We’re delighted to hear about your positive experience with our team.
MediPay

Rated 5 out of 5 stars

Easy and straight forward tro deal…

Easy and straight forward tro deal with. No suprises

17 June 2025
MediPay logo

Reply from MediPay

Hi Aaro,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay

Rated 5 out of 5 stars

I can’t thank Medipay enough for…

I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t thank you enough for giving me a chance. Thank you Dianne

12 June 2025
MediPay logo

Reply from MediPay

Hi Dianne,
Thank you so much for your 5 star amazing review of MediPay for Pets We’re delighted to hear how we helped save your dog!
MediPay for Pets

Rated 5 out of 5 stars

Ajay was awesome

Ajay was awesome
Fast and prompt service

6 June 2025
MediPay logo

Reply from MediPay

Hi Sian,
Thank you so much for your 5 star amazing review of Ajay! We’re delighted to hear about your positive experience.
MediPay

Rated 5 out of 5 stars

fast and effective.

Fast, kind, and effective. Good service and very professional. I am very impressed. thank you

27 May 2025
MediPay logo

Reply from MediPay

Hi Helena,
Thank you so much for your 5 star review of the MediPay team! We’re delighted to hear about your positive experience.
MediPay

Rated 5 out of 5 stars

Supportive help

Supportive help, doing everything in their power to get me the loan I need.

20 May 2025
MediPay logo

Reply from MediPay

Hi Kathy
Thank you so much for your 5 star amazing review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay

Rated 5 out of 5 stars

Ease of attaining finance and no…

Ease of attaining finance and no hassles especially as i live/work in remote areas

3 March 2025
MediPay logo

Reply from MediPay

Hi Michael,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay

Rated 4 out of 5 stars

Great easy application process and…

Great easy application process and quick approval. The interest rate is crazy high though.

2 March 2025
MediPay logo

Reply from MediPay

Hi Jemma,
Thank you so much for your excellent review! We’re delighted to hear about your positive experience with our quick and easy payment plan! Did you know you can pay your loan faster or in full at any time with no fees or charges.
MediPay

Rated 5 out of 5 stars
MediPay logo

Reply from MediPay

Hi Maria,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our quick and easy payment plan!
MediPay

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