Mediworld Reviews 

749
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Over the last 2 years we've ordered multiple times from Mediworld and this time we placed a bulk purchase of their Defibtech Lifeline AED Pads. The team were very helpful, the stock was co... See more

Rated 5 out of 5 stars

I needed a wheelchair for my mother. I was recommended to MediWorld by a long standing customer. They were amazing. They helped me to identify what the best wheelchair was and were very patient in me... See more

Rated 5 out of 5 stars

Great customer service as always. I had the pleasure of speaking with Courtney who was handling my order, he was polite, professional and went above and beyond to help me. I would highly recommend Med... See more

Rated 1 out of 5 stars

Disgusting - Arthritis sufferer who ordered gel seat cushions over Xmas. Indicated delivery by 7/1/23 which was acceptable. Checked on line to be told that I could now expect the items in February.... See more

Company replied

Company details

  1. Mobility equipment supplier
  2. Hospital equipment and supplies store
  3. Physiotherapy equipment supplier

Information provided by various external sources

For over 40 years Mediworld has been supplying both NHS & private hospitals with a full range of medical and surgical equipment. We also have an extensive range of mobility and disability products which you can try out at our showroom in London or buy online on our website www.mediworld.co.uk As a registered UN supplier Mediworld has supplied/installed equipment & imparted training in mobile medical centres, emergency response units and medical training facilities in over 40 countries across the globe


Contact info

4.2

Great

TrustScore 4 out of 5

749 reviews

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No recent history of asking for reviews

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4.2

All reviews

(749)

11 reviews in the last 12 months

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Rated 5 out of 5 stars
Mediworld logo

Reply from Mediworld

Hi Michael,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 4 out of 5 stars

Tap turning aids

Evidently what I ordered was discontinued & there was only 1pr of aids to turn taps on/off. I was informed & asked if I would take the 1pr I said yes. Pleased that the refund for 2nd pair was very quickly repaid. The item arrived quickly too. Good service

10 January 2023
Mediworld logo

Reply from Mediworld

Hi Michelle,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Really good service

Really good service. Very reasonable, Very quick and very efficient.

6 January 2023
Mediworld logo

Reply from Mediworld

Hi Simon,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Easy to order product tracked and…

Easy to order product tracked and arrived in 3 days

9 January 2023
Mediworld logo

Reply from Mediworld

Hi Pamela,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Item was delivered promptly and was as…

Item was delivered promptly and was as described.

26 December 2022
Mediworld logo

Reply from Mediworld

Hi A Butler,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Very fast service.

4 January 2023
Mediworld logo

Reply from Mediworld

Hi Ev-Stirlingshire,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Good service

Have used them a few times, and their service has been good. Despatch is usually fast, and items are well packed.

10 January 2023
Unprompted review
Mediworld logo

Reply from Mediworld

Hi Shiyamalaraj,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.


Rated 4 out of 5 stars

Delivered quickly.

Delivered quickly.
Good quality products

2 January 2023
Mediworld logo

Reply from Mediworld

Hi R S Raven
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 1 out of 5 stars

Take money with when they have no stock

Disgusting - Arthritis sufferer who ordered gel seat cushions over Xmas. Indicated delivery by 7/1/23 which was acceptable. Checked on line to be told that I could now expect the items in February.
"Order awaiting fulfillment" No indication when ordering that items were not even in stock - had I known I would not have placed order.
Firms should not take orders with no stock unless customer made aware and is prepared to wait.

7 January 2023
Unprompted review
Mediworld logo

Reply from Mediworld

Hi Mr John,

We apologise for this inconvenience caused, and we wanted to let you know we really appreciate you are taking the time to give us this feedback.
We are really sorry for this uncomfortable experience. Unfortunately, this item became out of stock and we didn't update the Website on time. We are striving to improve our online experience to meet the expectations of our customers and this feedback helps to do that.

We'd like to compensate you for this experience, so please reach out with more details about your order to sales@mediworld.co.uk. We'll get back to you once we receive your email.

Again, we sincerely apologise for this and hope we can be of much better service next time.
From everyone here at Mediworld, have a lovely day ahead.

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Fast delivery. Product ordered was as described on website.

21 December 2022
Mediworld logo

Reply from Mediworld

Hi SG,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars
Mediworld logo

Reply from Mediworld

Hi Pat,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Service excellent

Service excellent. Table excellent, Instructions in need of improvement.

5 January 2023
Mediworld logo

Reply from Mediworld

Hi M.M
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 1 out of 5 stars

Item was dirty

Item was dirty, miss sized and popper fell off when item was open for the first time.

31 December 2022
Mediworld logo

Reply from Mediworld

Hi Corinne.

We deeply apologize for the delaying responding this unlucky situation, and we wanted to let you know we really appreciate you taking the time to give us this feedback.
We've looked on your order and previous emails, and we have just proceed a refund of your order.
Please don't hesitate reach out to sales@mediworld.co.uk if you need further assistance.
Again, we sincerely apologize for this and hope we can be of much better service next time.
From everyone here at Mediworld, have a lovely day ahead.

Rated 5 out of 5 stars

neat gadget

prompt service

4 January 2023
Mediworld logo

Reply from Mediworld

Hi Keith,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Prompt and efficient

15 December 2022
Mediworld logo

Reply from Mediworld

Hi Jos,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

The package was delivered on time

The package was delivered on time, no problems. I can have better night's sleep again. These pillows I have been buying over the last 20 years and keep away the pain better than any pillow I have tried.

5 December 2022
Mediworld logo

Reply from Mediworld

Hi Mrs V Rogers,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 1 out of 5 stars
Mediworld logo

Reply from Mediworld

Hi Lauren,
Thank you for taking the time to leave us your review.
We're very sorry to hear you've not receive yet your order.
I've looked on your order and previous emails and I can see we sent you an email on 3rd January regarding the status of your order #15490.

Please have a look on your email and let us know your thoughts.
Again, deeply apologies for any inconvenience caused.

From all Mediworld team, wishing you an amazing day.

Rated 5 out of 5 stars

Prompt service and excellent product

Prompt service and excellent product. Thank you for this helpful service.

28 December 2022
Mediworld logo

Reply from Mediworld

Hi Miss Stella,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

Rated 5 out of 5 stars

Came in time for Christmas

Came in time for Christmas, as said.

17 December 2022
Mediworld logo

Reply from Mediworld

Hi Mrs Susan,
We're pleased to have been of service and thank you for taking the time to leave a review.
From all of us here at Mediworld, wishing you a lovely day ahead.

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