Meds Direct To You Reviews 

206
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I’ve ordered a product on 21 August. 1 month later I’ve heard nothing. Site has been under maintenance for 2 weeks. I sent emails to query possibly get a refund but no correspondence received. Absolut... See more

Rated 5 out of 5 stars

Wasn't able to purchase 500ml gaviscon in store or get on prescription, so I was delighted to see it available on your website. It was ordered and delivered in a few short days and it was well package... See more

Rated 5 out of 5 stars

I looked online for a while after a dentist friend recommended this brand Colgate 2800 as I had problem teeth regards black markings. I found Meds Direct To You and the price was reasonable and the pr... See more

Company replied

Rated 5 out of 5 stars

Wow ! What an amazing costumer service . Very professional. I have ordered a prescription only toothpaste from them as I used to get from my dentist and to be honest much better price and very quick d... See more

Company details

  1. Online Pharmacy

Written by the company

Click, Consult and Receive your medication quickly & discreetly through the post from our UK registered online pharmacy. Huge range of prescription and over-the-counter medications available. Fast delivery and easy ordering process.


Contact info

4.1

Great

TrustScore 4 out of 5

206 reviews

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4.1

All reviews

(206)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering Made simple

Ordering from Meds Direct was very simple to do.
Once I had placed my order, in no time it was being despatched.
My items arrived in less than 2 days as promised.

22 January 2025
Rated 5 out of 5 stars

I looked online for a while after a…

I looked online for a while after a dentist friend recommended this brand Colgate 2800 as I had problem teeth regards black markings. I found Meds Direct To You and the price was reasonable and the product is fantastic , does what it is supposed to ie Look after, cleanses, removes difficult stains and protect decaying teeth. Delivery was quick and packaging secure. I recommend Colgate 2800 and Meds Direct to You

13 January 2025
Meds Direct To You logo

Reply from Meds Direct To You

Thank you very much for your kind feedback, we are happy to hear that the medication is working and that you had such a positive experience with us.

Rated 1 out of 5 stars

dodgy creepy requests

I used this company for weight loss medicine, specifically the new, actually works kind. I started with another company, but meds direct are the cheapest on the market. There is a reason for that ;)
The first time I ordered, a lady called me and grilled me on a lot of information, like she was verifying. Then she upsold me to a higher dose, even though I said I was confortable at the lower. Month 2 all good. Month 3 she calls again and asks for another picture. I upload it, and she comes back that she wants a new picture, as that one was from the same batch as the initial ones. I said it's hard to take pictures and honestly i don't want to. She insists i do it. I didn't as there is 0 need for it. I understand the first time they might require a pic to confirm identity and that I really am overweight. But considering the level of overweight required to even start this medicine, it's imposible for anyone to have lost so much weight in 2 months to not be allowed to continue, so this request is unreasonable and highly dodgy. What are you going to do with my picture? I feel my privacy is not being respected, and it's an especially mean thing to do asking overweight people for pictures, deliberatelly when their trying to loose weight. Other companies don't ask this. So now I will be paying about 40£ more per month just to avoid this disgusting request and this very dodgy company. Can't recomend the drugs enough, but avoid this company at all costs.

6 January 2025
Unprompted review
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Reply from Meds Direct To You

Good morning Ana,

Thank you for taking the time to review your experience with MDTY and for choosing us to support in your weight loss journey.
I am sorry to hear that you feel so distressed by our procedures, as I am sure you can appreciate we have a number of legal guidelines to follow when issuing medication and for weight loss medication this includes having regular updates on how the patient is progressing with the medication. Our prescribing guidelines use regular up to date photos (or alternatively a video call) to do this as we do not have an option to provide face-to-face examinations that you would receive in a GP setting.
I can assure you that we follow all GDPR guidelines when requesting, storing or destroying photos or any patient information.
Our licensed prescriber would have reviewed your information and medical questionnaires and any increase requirements would be based on this information but ofcourse you have the option to discuss this with the prescriber at any time.
We have many many happy customers and pride ourselves on offering one of the best customer services in online pharmacy - this is proven by the number of 5 star reviews here on TrustPilot.
We wish you the very best in securing medication elsewhere if you feel we uncomfortable with our processes but these are in place for patient safety and to meet GPhC guidelines - if you are buying elsewhere and strict request for proof is not being requested I would seriously urge you to consider if they are putting patient safety ahead of profit!
Regards
Team MDTY

Rated 5 out of 5 stars

Excellent service

Excellent service. Item arrived the morning after I ordered it, packaged in a cool bag with ice pack. (Is a fridge item).
Will definitely be using again.

13 January 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Pharmacist phoned and spent time talking through prescription and checking everything in order. Quick delivery, good price & welcome pack.

9 January 2025
Rated 5 out of 5 stars

Really Happy

Really Happy. And it was delivered to me Really quickly. Thank You very much. I would recommend you to my friends and family.

8 January 2025

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