Medsolve UK Ltd Reviews 136

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting prompt responses and a genuine willingness to assist. The overall user experience, including the recruitment and onboarding processes, is frequently described as well-organized, efficient, and positive. However, some customers also noted that an initial offer of regular work was not as promised after the completion of all processes.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the recruitment team,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the friendly, professional,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers highlight the smooth,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently started using Medsolve who we are very happy with, we have used numerous agencies over the years and these are by far the best agency. Lindy is amazing she always goes above and bey... See more

Rated 5 out of 5 stars

Had excellent experience all the way through the recruitment process. June and Ami were very helpful and available to help with any questions. Medsolve is an outstanding agency with great communi... See more

Rated 5 out of 5 stars

I had a great experience signing up with Medsolve. The recruitment process was handled by Lindy, and she was excellent from the very beginning. She made the entire process smooth and completely st... See more

Rated 5 out of 5 stars

Joining the Medsolve team has been an absolute pleasure right from the start. From my initial interview with Kirsty, who kept in regular contact and made sure everything was in place for a smooth... See more


Company details

  1. Recruitment

Written by the company

The Leaders in UK Healthcare Recruitment Serving a wide range of healthcare providers Medsolve can provide the highest quality healthcare and medical professionals for your organisation, whether you are a small independently run care home, supported living establishments, hospitals, large private healthcare companies, prisons, specialist schools or multi-national healthcare organisations throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

Great Agency

I recently joined Medsolve and they are well organised. Shift allocation is brilliant. Brandon and Rebecca were professional during recruitment processes, made me feel welcome. The Staff at Medsolve are friendly and always willing to help.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

I appreciate the strong support system…

I appreciate the strong support system offered by the Medsolve.The management team is always approachable and willing to help, fostering a sense of teamwork.The agency is understanding of staff needs and I appreciate the flexibility they offer in scheduling.Medsolve makes a genuine effort to help staff maintain a healthy work-life balance. Working for this agency has been a truly rewarding experience. I will like to appreciate all the support and effort Brandon Walsh offered during my onboarding process he made all seamless.and for aways responding always when anything comes up.Thank you Medsolve .

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent training day for staff

I was recently offered to attended training at the Medsolve office in Chester for basic Life Support, breakaway techniques and Moving and handling. This is training that all of their staff have to undertake on a regular basis. As a training Coordinator for a Charity that support adults with learning disabilities, I understand first hand how difficult it can be to find good quality training for staff, particularly in person. However, this training ticked all of the boxes by being completely practical and leant into the strengths of staff working in the care industry. We were able to experience contextual role play to learn practical techniques that can be used in real life situations. The trainer had a good range of equipment that we were able to utilise and the session catered to staff with different abilities and previous experience. I was very impressed with the knowledge of the trainer, who was able to give us real life examples of when we may need to use this training.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality Agency

Professional, Quality driven, office team are really friendly and made me feel right at home from day one. Only been with Medsolve for 6 weeks and cant fault them. Proud to be part of an agency that really cares for both Staff and Clients they support.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Positive care

Made me feel extremely welcome both ladies have done a fantastic job setting up the branch in Chester.Cant say I've ever wanted to join an agency before I came across Medsolve.They are based on quality and person centred towards clients and the staff.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience so far.

Really good experience so far.

Ami and Kirsty are so welcoming , friendly and helpful. I felt at ease as soon as I walked through the door.
Communication has been really good and if there's anything I am unsure of, the girls are more than happy to help.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellence at its peak

Medsolve is a great company.The staffs are really professional yet very nice, warm and accommodating.Ami and Kirsty are very sweet people🤗🤗🤗.
I would rate them overall with 💯 pass mark.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company to work for

Amazing company to work for. The training was really good and up to date and ensured that I was fully prepped for each different setting.

Kirsty and Amy in the office are amazing and could not be more helpful regarding shift cover. I had some good feedback from clients and they were quick to ensure this got back to me building confidence and promoting a healthy praise culture for good work done.

I was never without work and they made sure that the clients I was being sent to were matched to my skill set.

Overall I don’t have a bad word to say about the company or its staff. They may not be the highest paid of their competitors, but the environment they provide and relationship they have with workers and clients alike absolutely make up for it. I have worked for other agencies before and have mostly felt like another number whereas with Medsolve it was so much more personal.

Thank you for everything guys you’re amazing!

14 October 2024
Unprompted review
Rated 5 out of 5 stars

My Medsolve experience.

An incredibly supportive and caring employer that truly values its employees. They offer the flexibility to choose your preferred work location and schedule, making it easy to balance work and life. I'm thrilled to be part of such a rapidly growing and exceptional company!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Onboarding Experience with Brandon

I recently completed the onboarding process, and I could not be more impressed. From start to finish, everything was organized, welcoming, and informative.
Brandon ensured I had all the resources I needed to get up to start, and he clearly communicated each step of the process, making it seemless. The training sessions were engaging and tailored, helping me feel prepared and confident in my role. Brandon was friendly and open to questions, which made the whole experience even better.
It is clear that MedSolve values its employees, and I am excited to be part of such a supportive environment!

3 September 2024
Unprompted review

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