Medsolve UK Ltd Reviews 136

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting prompt responses and a genuine willingness to assist. The overall user experience, including the recruitment and onboarding processes, is frequently described as well-organized, efficient, and positive. However, some customers also noted that an initial offer of regular work was not as promised after the completion of all processes.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the recruitment team,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the friendly, professional,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers highlight the smooth,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently started using Medsolve who we are very happy with, we have used numerous agencies over the years and these are by far the best agency. Lindy is amazing she always goes above and bey... See more

Rated 5 out of 5 stars

Had excellent experience all the way through the recruitment process. June and Ami were very helpful and available to help with any questions. Medsolve is an outstanding agency with great communi... See more

Rated 5 out of 5 stars

I had a great experience signing up with Medsolve. The recruitment process was handled by Lindy, and she was excellent from the very beginning. She made the entire process smooth and completely st... See more

Rated 5 out of 5 stars

Joining the Medsolve team has been an absolute pleasure right from the start. From my initial interview with Kirsty, who kept in regular contact and made sure everything was in place for a smooth... See more


Company details

  1. Recruitment

Written by the company

The Leaders in UK Healthcare Recruitment Serving a wide range of healthcare providers Medsolve can provide the highest quality healthcare and medical professionals for your organisation, whether you are a small independently run care home, supported living establishments, hospitals, large private healthcare companies, prisons, specialist schools or multi-national healthcare organisations throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

MedSolve truly stands out as an…

MedSolve truly stands out as an exceptional place to work. I am honoured to be a part of such an amazing company. My experience at MedSolve has been nothing short of extraordinary.

I cannot commend Paul enough for his exceptional dedication to ensuring that the team receives adequate shifts and support. Paul consistently goes above and beyond, demonstrating a genuine concern for the welfare of the staff. His proactive approach and unwavering support have been instrumental in creating a positive and thriving work atmosphere.

Medsolve, with pride!

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank You 😊

Adam at Medsolve has been absolutely amazing, great communication and has helped me secure my dream job! Adam has been professional throughout and made the whole experience a breeze and took any stress anyway from myself, I would highly recommend Medsolve especially Adam at Medsolve 😊

19 April 2024
Unprompted review
Rated 5 out of 5 stars

The best agency to work for

Always have work, pay is always on time, on point and uptodate training available, an online work app,knowing that you can contact the office staff at any time makes Medsolve no 1 for staff and existing and potential service users.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

An excellent service.

I applied for a job on Indeed, and an agent got in touch from Medsolve UK. She was absolutely brilliant from the moment we started talking. She did a great job liaising with my (now new employer) and passed on any relevant information, she had a great personality and nothing was ever too much trouble. She even said that I could contact her during the holidays if I needed to!! She was genuine and authentic and I would have absolutely no hesitation recommending her and her company.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Thank You!!

I wanted to take a moment to express my deepest gratitude for Cora Price's invaluable support and dedication in helping me secure my recent role. Your expertise, guidance, and unwavering commitment throughout the entire recruitment process have been truly remarkable.

Thanks to your efforts, I've found a role that not only aligns perfectly with my career goals but also presents exciting opportunities for growth and development. Your understanding of my skills and aspirations played a pivotal role in matching me with this incredible opportunity.

Once again, thank you from the bottom of my heart for everything you've done for me.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Medslove is a company that meets the clients and staff expectations

Medslove is a well established and structured company. They are well grounded in health care service provision. I joined Medslove in June 2023 and was given comprehensive trainings that have supported me execute my duties at work to the satisfaction of the clients. I have also found medslove staff responsive and approachable which give me the motivation to keep working.

Thanks

Frederick

30 January 2024
Unprompted review
Rated 4 out of 5 stars

Bonnie

Bonnie, nurse manager has always tried to be fair and tries to resolve things quickly. She is always polite and helpful and when redirected to Admin, finance or others, they have always tried to help.
Also they sorted my queries about expenses quickly.

4 November 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Steven

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded

Thank you for being part of our Medsolve Team, and always being so reliable

Rated 5 out of 5 stars

Consistently good

We regularly book support workers through medsolve, all the people we come in contact with from the recruitment consultants, finance team to management are always very polite and extremely helpful. Amanda always listens to what we need and responds to any issues that might arise.

30 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Katie

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. You are always an absolute pleasure to work with! I know Amanda & the Bookings Team will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for using Medsolve to support with your recruitment needs

Rated 5 out of 5 stars

Fantastic service throughout

Have worked with Medsolve for several months now, Initially listened to what I needed, worked with me closely to provide consistency of care.
Excellent staff always on time and had relevant paperwork in place promptly.
Good communication throughout and able to make changes as required.
Remain my number one choice of agency.

27 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Susan

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. You are always an absolute pleasure to work with! I know Amanda & the Bookings Team will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for using Medsolve to support with your recruitment needs

Rated 5 out of 5 stars

AMAZING! Place to work for

Thankyou to Amanda who has been an absolute rock throughout my time at medsolve, such a wonderful, kind and beautiful woman, Amanda ensured I was happy, comfortable and had my needs met throughout my journey, I have had the absolute amazing pleasure of working for her on the front line and I’ve enjoyed every minute of it, if I was to ever return I wouldn’t think twice medsolve will ALWAYS be my go to and Amanda Is the cherry on top ❤️

I truly Can’t be more grateful for my time with medsolve, it was like a breath of fresh air knowing I had the job from day one medsolve catered to my every needs and made me feel apart of a big family, coming from a workplace that was nothing but draining and toxic to medsolve where I was immediately cared for and listened to, experiencing a bad shift at a placement and medsolve immediately sorted it out and understood my hesitance to return and never asked me to do anything I didn’t want to! A lot of agencies are misunderstanding and would rather make you work in a placement that makes you feel unhappy not medsolve! As soon as you tel them you enjoyed a certain place they immediately book more shifts in for you! They are super understanding of sickness or running late and NEVER make you feel bad like other work places do! Medsolve always ensure shifts are within reasonable distances for you and ALWAYS acquire you training for all circumstances, I’ve worked with medsolve for over a year now and I am 100% going to miss the team and everyone I met along the way but I’ve came away with so much experience, a job I absolutely adore (my dream career) and so many friends!! Going to different placements can be daunting but seriously you come away with new friends, experiences, knowledge and just like me you can find your dream job, there’s always room for improvement with medsolve and room to develop or move higher in the company, I will never forget medsolve for their outstanding service, My time at medsolve has been nothing but positive and I seriously couldn’t recommend them anymore!!! Such a professional environment with a friendly and supportive atmosphere ❤️

25 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Clarissa

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. We are so proud of you and we are excited about your new opportunity but we are also so sad to see you go! Thank you for always going above and beyond Clarissa, They are so lucky to have you

Please stay in touch!

Rated 5 out of 5 stars

Brilliant team.

I've worked as a nurse for Medsolve since February 2023. I can honestly say they have been brilliant since day one. They always ensure there are shifts for me within a reasonable distance. If you are reliable for them they will bend over backwards for you in return. There are no issues should you need to cancel shifts, providing you give ample.notice so they can arrange cover. They all are very approachable and I have not regretted for one minute joining their team. So, if you're prepared to be hard working and reliable they are the agency I would recommend without a shadow of a doubt. 😁

24 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Louise Mc

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded

Thank you for being part of our Medsolve Team, and always being so reliable

Rated 4 out of 5 stars

Health Care Assistant

They provide comprehensive trainings and try to provide shifts suiting one's situation

22 October 2022
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Privilege

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

My experience with Medsolve is great…

My experience with Medsolve is great and the reason i scored them very high is because of the way my shifts are confirmed via email and they call me all the time with shifts. I will only advice them to improve on their app. It's difficult to pick a shift from there.

4 September 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Sunny

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded, Thank you for your honest feedback regarding our APP, We will look into this

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Staff are very easy to approach and i…

Staff are very easy to approach and i always get my shifts on time and in advance. They are also very supportive, always there to listern.
I love working with them xxx

19 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Melisa

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Good support system. 24hours on call

I really enjoy working for medsolve, its really the best agency so far. There is always support any time of the day, the staff is supportive and you can get shifts around your own convenient time.

31 December 2022
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Vivian

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

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