Medsolve UK Ltd Reviews 136

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting prompt responses and a genuine willingness to assist. The overall user experience, including the recruitment and onboarding processes, is frequently described as well-organized, efficient, and positive. However, some customers also noted that an initial offer of regular work was not as promised after the completion of all processes.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the recruitment team,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the friendly, professional,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers highlight the smooth,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently started using Medsolve who we are very happy with, we have used numerous agencies over the years and these are by far the best agency. Lindy is amazing she always goes above and bey... See more

Rated 5 out of 5 stars

Had excellent experience all the way through the recruitment process. June and Ami were very helpful and available to help with any questions. Medsolve is an outstanding agency with great communi... See more

Rated 5 out of 5 stars

I had a great experience signing up with Medsolve. The recruitment process was handled by Lindy, and she was excellent from the very beginning. She made the entire process smooth and completely st... See more

Rated 5 out of 5 stars

Joining the Medsolve team has been an absolute pleasure right from the start. From my initial interview with Kirsty, who kept in regular contact and made sure everything was in place for a smooth... See more


Company details

  1. Recruitment

Written by the company

The Leaders in UK Healthcare Recruitment Serving a wide range of healthcare providers Medsolve can provide the highest quality healthcare and medical professionals for your organisation, whether you are a small independently run care home, supported living establishments, hospitals, large private healthcare companies, prisons, specialist schools or multi-national healthcare organisations throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

Love working for Medsolve

Love working for Medsolve . I have the flexibility to choose the days I want to work, how far I want to travel, the benefit of weekly pay, a professional and supportive team , overtime opportunities, great training and an amazing work life balance.

18 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Cristina

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Good Agency to work for, kind peoples always ready to help out👌🏿

Good Agency to work for, good rate chloe pearson had me back after i have left for 10weeks ddnt take 48hrs she reactivated my app ever since i have been working more hrs, also newcastle area there was no much shifts but i can tell they are getting contracts now, once again big thank you to chloe pearson 🌺💕

18 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Victorine

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Medsolve are a brilliant company to…

Medsolve are a brilliant company to work for .Professional friendly team kieron has been so helpful and supportive around my personal circumstances he goes above and beyond to help staff he is a treasure an asset to Medsolve company.I Love working for Medsolve and will continue to do so

18 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Tracy

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Staff are very friendly and helpful

Staff are very friendly and helpful, with providing shifts and advice whenever needed.

18 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Angela

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Top employee

Bonnie was super friendly, efficient and responsive. She found me work placements before I had even completed my final checks, which she over saw and made sure it all ran smoothly! Thank you for being so good at your job Bonnie and an asset to Medsolve.

1 August 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Danielle, Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I know Bonnie will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

I have worked for medsolve for nearly 2…

I have worked for medsolve for nearly 2 years, haven’t had no problems staff are lovely and approachable and there for me when I’ve needed them. Plenty of work what more can I say fab company to work for

17 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Melanie

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I know our team will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team for nearly 2 years

Rated 5 out of 5 stars

Great, person centred service

Not sure where to start with a review on MedSolve.

Cora and Kirstie have been nothing short of amazing in helping us with our recruitment drive in the last month at all levels of the company, from Registered Managers to Residential Support Workers.

Would definitely recommend giving MedSolve and asking for one of these two as they will definitely be able to help you with whatever you’re looking for!

6 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Neil

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. You've been a absolute pleasure to work with! I know Cora & Kirstie will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for using Medsolve to support with your recruitment needs

Rated 5 out of 5 stars

Smooth recruitment process and gives me freedom to choose my shifts

The whole recruitment process was smooth and calm. Bonnie ensured I was comfortable and at ease at each step and kept re-checking ensuring I was fine. I had concerns with the trainings to start with but even that was resolved ASAP by Bonnie McGhee. After being successful, the app is so easy to navigate and choose shifts as per my convenience. I am on the temporary shifts with Medsolve UK but they do contact if they require staff over the weekend. I never had any trouble with payments and get my payslips and my pay on a timely basis. The classroom trainings are keeping me skilled and in practise.

20 May 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Monica

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I know Bonnie and our payroll team will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Starting with medsolve

Easy to apply . I dealt with Bonnie who was great help to get me into work quick and professionally. Bonny made sure to contact me straight away with any updates. I am working now and enjoy it . Easy to use app as well.

16 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Jana

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I know Bonnie will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Lovely and Kind

Lovely and Kind! Helped me a lot with my new job :)

10 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Aimee,

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I know Cora will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Good luck with your new role, everyone at Medsolve wishes you the best of luck

Rated 3 out of 5 stars

I joined Medsolve last January and…

I joined Medsolve last January and couldn’t have been happier for the first 10 months then things have dramatically changed and there is no choice for shifts. This has left me frustrated and short of income.

10 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear Alison,

Thank you for bringing this to our attention. We’re sorry you had a frustrating experience, but I really appreciate you bringing this issue to our attention, we are trying our very best to ensure all our staff are allocated shifts fairly.

Please feel free to reach out to our Bookings team with any further comments, concerns, or suggestions you wish to share. We would love to make things right for you, because you are a valued member of staff

Rated 5 out of 5 stars

Excellent service

I wasn't actively looking for work. However, a friend forwarded my details to Medsolve and within 2 days I had a lovely telephone conversation with a lady called Cora. She immediately arranged an interview with a care home for me. Excellent communication. Cora kept me well informed with the progress of my application. Cannot fault the service and support I have received. Would highly recommend Medsolve.

9 October 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Dear AMT

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I know Cora will be over the moon with your review, At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Good luck with your new role, everyone at Medsolve wishes you the best of luck

Rated 5 out of 5 stars

Very supportive team

Very supportive team, everything was done with professionalism and I felt supported every step of the application. Kept continues contact. A very special thank you to Bonnie that made me feel valued and comfortable at all times, and also answer prompt to all me enquieries.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Great employer

Full time employee since 2016 (left for a year) but returned in 2018. Very flexible working hours. Lovely staff in the office. 100% recommend to anyone looking for a part time / full time care / support work.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellence

Hi, I have to say these are absolutely excellent. Very attentive, they inform you at every stage and are always pleasant and polite. They really do make you feel secure about the whole process in gaining employment. I’d like to say a special mention to Harry Tait as he has been a pleasure to speak with and has helped me massively in gaining an excellent role. Thanks Harry and Medsolve

20 January 2023
Unprompted review
Rated 5 out of 5 stars

I have got new job and though all job…

I have got new job and though all job process two consultants Harry and Helen had been big big support helped me through out every step and procedures. Even helped me prepare for interview which was huge help and supported me after interview given me positive feedback and reassured me that I will be successful and I did. They both are doing amazing job. I can recommend them blindly.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Helen and her team were excellent in…

Helen and her team were excellent in finding me the right job, i fully recommend her to anyone looking for employment in the care sector. Thank you for all your help.

21 April 2022
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Thanks so much Mark. You are a joy to represent

Rated 5 out of 5 stars

GREAT SERVICE !!

GREAT SERVICE !!
Medsolve UK offers fantastic customer service, they are always available to help our recruitment needs. Helen and Jack have been nothing by professional/ supportive and genuine thought all of our communications.

20 April 2022
Unprompted review
Rated 4 out of 5 stars

Very friendly

Very friendly and helpful and very easy to deal with
Helpful but not intrusive a very positive experience

20 April 2022
Unprompted review

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