Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Experience

I have just completed my Certificate with Medical Administration Training and the course was challenging and very enjoyable. There was help when needed and the trainers were fantastic. I believe I have been trained well for a future in a medical admin role.

10 March 2024
Rated 5 out of 5 stars

Worth it

Heaps of support with great understanding from the people at Medtrain. Great flexibility and very knowledgeable

7 February 2024
Medical Administration Training logo

Reply from Medical Administration Training

Jess, Thank you for such great feedback. All the very best for your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 4 out of 5 stars

Cert 3 Business (Medical Administration)

It was great to be able to complete this course online and at my own pace. I also thought the tasks were well designed to simulate a real workplace environment. The learning content was thorough. Hopefully it gives me the leg up to be able to enter into this sector.

6 February 2024
Medical Administration Training logo

Reply from Medical Administration Training

Amy, We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

The content of material is very good

The content of material is very good, and there is always someone on the other side of a phone call to assist with you in an effective and timely manner. The work is corrected within 24 hours and if you have been required to correct any of the answers the correction is done by return. Great overall

4 January 2024
Rated 5 out of 5 stars

I completed Certificate III Health…

I completed Certificate III Health Administration recently.
I want to say thank you very much for MAT Team, the trainers and student supports absolutely supporting, helpful, approachable, accommodating, and their response are very quick. The online portal is easy to navigate, the practical, theories are engaging, and up to date. I recommend everyone to do online study with Medical Administration Training.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

I enjoyed the varied course material

I enjoyed the varied course material. There was a blend of practical and theory. The role plays were a fun way to enact situations in the workplace. The assignments were good and looked forward to them.

3 January 2024
Rated 5 out of 5 stars

Relevant, responsive and friendly.

Learning material was well presented and relevant to the assessment material. The administration staff responded quickly to questions and my Assessor marked my assessments very quickly.

3 January 2024
Medical Administration Training logo

Reply from Medical Administration Training

Justine, Thank you for your great review. We wish you all the very best in your career.
Regards,
Ann McFillin Director

Rated 5 out of 5 stars

Fantastic!

I had a wonderful experience! The lecturers are extremely helpful and always gave me great feedback or helped me to understand the questions. The course itself is fair and easy to follow along with and understand.

14 December 2023
Rated 4 out of 5 stars

The only thing I would recommend is…

The only thing I would recommend is that you share at signing or within the course, the realistic time needed weekly to complete this course, so when your not provided enough time at work, you will now that you’ll need to put in more time at home to complete course? Thanks to Laura and Donna for there help when ever I have called.

6 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look