MEDVi Reviews 13,792

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 11,993 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, positive attitude, and genuine care, making interactions pleasant and productive. The customer service is consistently highlighted as exceptional, with many people appreciating the personalized approach and the staff's ability to listen attentively and address concerns. The overall service provided is often described as excellent, with consumers noting the efficiency, ease, and smooth user experience of the entire process. However, some customers expressed dissatisfaction with the product itself, citing issues such as it not working effectively or receiving incorrect dosages. There were also mentions of problems with product delivery, including being charged for items not received, and concerns about the medication's temperature upon arrival.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their attentiveness, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the attentiveness and... See more

Service

Customers consistently note positive experiences with service, often describing it as professional,... See more

User experience

People report positive experiences with user experience, finding it easy, smooth, and enjoyable. Customers... See more

Product

Customers had ambiguous experiences with product, with some reporting significant weight loss, such as 45... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used Medvi for six months of Tirzepatide. Except for one minor shipping hiccup, all transactions were smooth. Shipping was prompt. The meds have worked well for me, dropped 45 pounds in six months w... See more

Company replied

Rated 5 out of 5 stars

Taylor Junggren was my nurse practitioner and I genuinely hope every woman will be blessed enough to have her on the other end of their video call. She was amazing, soooo personable, easy to talk to,... See more

Company replied

Rated 5 out of 5 stars

My Doctor was very kind and informative . He took time to listen to me, and he answered my questions, But I wasn’t told that I would have to take blood tests at Quest lab. But the email sent later inf... See more

Company replied

Rated 5 out of 5 stars

It was super easy to schedule the appointment - there were lots of available times and dates! My appointment was set up for 10am the next day, I received multiple reminders, and the dr. started the ap... See more

Company replied


Company details

  1. Weight-Loss Service
  2. Doctor
  3. Medical Group
  4. Online Prescription Medication Vendor
  5. Registered General Nurse
  6. Wellness Programme

About MEDVi

Written by the company

MEDVi: Your Partner in Accessible, Personalized Weight Management

MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.

Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.

Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.

Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.

Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.

Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My coach is the best

My coach is the best, always considerate, giving me ideas and how to improve things. Very supportive. And the progress is coming along very well. Thank you

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Horrible service - change of compound

Horrible service. After 6 months with Medvi they switched me from Tirz to semiglutide . Was told it was an accident. Still charged me because of " subscription". Then since they changed Tirz compounders have had severe nausea issues. Now charging me again because subscription cancellation hadnt processed even though they NEVER sent medicine. STAY AWAY FROM MEDVI.

19 June 2026
Unprompted review
MEDVi logo

Reply from MEDVi

Hi Matt, we’re incredibly sorry for the confusion with your medication and the billing issues you’ve described. It’s concerning to hear about the medication mix-up and the physical discomfort you’ve felt. We’re taking this seriously and want to review your account details to resolve this for you. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team

Rated 5 out of 5 stars
MEDVi logo

Reply from MEDVi

Hi James, it’s wonderful to hear you had such a positive experience with us. We appreciate the kind words and your trust in the MEDVi patient support team. We're committed to keeping that high level of care for every step of your journey.
The MEDVi Team

Rated 5 out of 5 stars

She was very friendly and informative

She was very friendly and informative. She listened to me and gave me insight into what I can expect as I go off the medication.

23 June 2026
Unprompted review
MEDVi logo

Reply from MEDVi

Hi Wendy, it’s wonderful to know you found our team informative and felt truly heard during your consultation. Thank you for trusting the MEDVi patient support team to guide you through your journey. We'll continue to prioritize this kind of clear, compassionate care for everyone we serve.
The MEDVi Team

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