Video didn’t work out but the call w the provider was good. She answered my question and refilled my prescription
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Taylor Junggren was my nurse practitioner and I genuinely hope every woman will be blessed enough to have her on the other end of their video call. She was amazing, soooo personable, easy to talk to,... See more
Company replied
Today when I called was the first issue I had. A lady whose name I couldn't pronounce put me on hold while I was talking. I know it was hold because music started playing. Then a very nice apologet... See more
It was super easy to schedule the appointment - there were lots of available times and dates! My appointment was set up for 10am the next day, I received multiple reminders, and the dr. started the ap... See more
Company replied
Company details
- Weight-Loss Service
- Doctor
- Medical Group
- Online Prescription Medication Vendor
- Registered General Nurse
- Wellness Programme
About MEDVi
Written by the company
MEDVi: Your Partner in Accessible, Personalized Weight Management
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
Contact info
131 Continental Dr. Ste 305, 19713, Newark, United States
- help@medvi.org
- medvi.org
4.4
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really feel like they care about any…
Really feel like they care about any concerns and issues you may have
9 June 2026
Gabriel is excellent
Gabriel is kind, considerate and informative. She is on time and professional. She listened to my points and gave me some information.
9 June 2026
Unprompted review
Excellent Service and Communication.
Everyone I have spoken with has been kind and courteous.
8 June 2026
Reply from MEDVi
Hi Candace, it’s wonderful to hear that everyone you’ve spoken with has been kind and courteous. Thank you for sharing your positive experience and trusting the MEDVi patient support team. We’re dedicated to keeping our service warm and professional for every patient.
-The MEDVi Team
Reply from MEDVi
Hi Daniele, it’s wonderful to know our explanations were clear and helpful for you. Thank you for your feedback and for choosing the MEDVi patient support team. We’re committed to keeping our process simple and informative for everyone.
-The MEDVi Team
The provider took the extra step to…
The provider took the extra step to resolve our disconnection. I appreciated that since I was working.
8 June 2026
Reply from MEDVi
Hi Linda, it’s great to know our provider went the extra mile to resolve that disconnection while you were working. We truly appreciate your patience and your trust in us. Our MEDVi patient support team will keep working hard to ensure every interaction is just as helpful and seamless.
-The MEDVi Team
Portal is designed to prevent you from…
Portal is designed to preventt you from contacting customer service to cancel. They only notify you that you are getting shipment after they charge you. There is no way to put the system in ship on request. The phone is answered by an AI which certifies your account and then promises it will send instructions immediately. It send a link to log into portal with no instructions. Stay very dar away!
8 June 2026
Unprompted review
Reply from MEDVi
Hi Samuel,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand how frustrating it can be to feel uncertain about shipment timing and account management. Our goal is to make ordering, shipment notifications, and account changes as clear and convenient as possible. We also recognize that getting timely assistance when you need it is important.
We would appreciate the opportunity to review your experience and address any concerns regarding your account, shipments, or cancellation requests. Please contact our support team directly so we can investigate and work toward a resolution.
Thank you for bringing these issues to our attention. Feedback like yours helps us identify areas where we can improve the customer experience.
-MEDVi Team
They will take your money on time but…
They will take your money on time but then the pharmacy constantly screws up and doesn't process your order on time so then you have to wait for your medicine and you get your medicine late but yet they'll still keep taking your money on time go someplace else find a different company that will cost you less you're better off than these headaches
8 June 2026
Unprompted review
Reply from MEDVi
Hi M Z,
I’m truly sorry for the stress caused by these shipping delays and the timing issues with your medication. It’s important to us that your billing and deliveries align properly. We’re looking into these pharmacy bottlenecks to improve the MEDVi customer service experience for everyone. Please email us at hello@medvi.org so we can look into this personally.
-MEDVi Team
Reply from MEDVi
Hi Monique, we're so happy to hear you had such a positive experience with our team. Thank you for your kind words and for trusting the MEDVi patient support team with your care. We'll keep working hard to ensure you always feel supported throughout your journey.
-The MEDVi Team
She was helpful & nice.
8 June 2026
Unprompted review
Reply from MEDVi
Hi Ronni, it’s wonderful to hear that you had such a pleasant and helpful experience with our team. Thank you for your kind words and for trusting the MEDVi patient support team. We’ll continue to make sure every interaction is just as supportive and friendly.
-The MEDVi Team
If I could give this zero stars
If I could give this zero stars, I would. I don’t have insurance. They didn’t help me. They wanted me to take all kinds of tests that I can’t afford. They’re gonna take your money.
3 June 2026
Unprompted review
Reply from MEDVi
Hi Ashley,
Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling frustrated.
We understand that healthcare costs and recommended testing can be a significant concern, especially for individuals without insurance coverage. Our goal is to provide personalized care recommendations based on each patient's needs while being as transparent as possible about treatment options and associated costs.
We would welcome the opportunity to learn more about your experience and address your concerns directly. Please contact us at hello@medvi.org so we can review your situation and discuss any questions you may have.
We appreciate your feedback and are always looking for ways to improve the patient experience.
-MEDVi Team
Returning Client
Everyone has made the process so easy and very efficient. Great customer service.
8 June 2026
Reply from MEDVi
Hi Unmi, we’re so glad to hear that you’ve had such a smooth and efficient experience with us. Thank you for your kind words about the MEDVi patient support team. We’re committed to keeping that same level of care and simplicity for you as you move forward.
-The MEDVi Team
Medvi really looks out for your best…
Medvi really looks out for your best interest and they want you to accomplish your goal! After a little over a month my body wasn't reacting to the oral medication. Im getting ready to start the injections so well see what the future holds but I have hope.
8 June 2026
Reply from MEDVi
Hi Doug, we’re glad you feel supported while we adjust your plan to find what works best for you. Thank you for trusting us with your journey and for staying hopeful. We’re committed to providing high-quality care and will be right here with you as you start this next phase.
-The MEDVi Team
nice coach is very helpful
8 June 2026
Unprompted review
Diane is a great asset to your company
Diane is a great asset to your company! I was going to cancel and move on to another company for good, but Diane went over and beyond to help resolve my issue. SHE LISTENED TO ME! Thank you Diane!
8 June 2026
The providers always listen to what I’m…
The providers always listen to what I’m saying and don’t try to do something I’m not asking for.
8 June 2026
Reply from MEDVi
Hi Michael, it is wonderful to hear that you feel truly heard and respected by our providers. Thank you for choosing us and sharing your experience. We will continue to prioritize MEDVi's personalized approach to ensure every patient feels supported and understood.
-The MEDVi Team
The doctor was very clear concise…
The doctor was very clear concise understood my situation. Very professional visit.
8 June 2026
Reply from MEDVi
Hi Jay, it’s wonderful to hear your consultation was so clear and professional. We truly appreciate you trusting the MEDVi patient support team with your health needs. We’re committed to keeping our visits focused on your unique situation so you always feel heard.
-The MEDVi Team
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