Medway Law Reviews 

1,040
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally friendly, professional, and consistently supportive throughout every single step of the property selling process. Many individuals note that communication is remarkably clear, and any queries or concerns are answered very promptly by the dedicated team. Some reviewers were not happy with communication issues, mentioning delayed responses, long waiting times, and difficulties getting hold of staff members on the phone. A few people also felt that important updates were missing, leaving them feeling unsupported and worried while waiting for their property transactions to move forward.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, highlighting an exemplary and stress-free experience from start to... See more

Customer service

People report positive experiences with customer service, highlighting clear communication and consistent... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is consistently fast and... See more

User experience

Users describe positive interactions with user_experience, highlighting a clear, efficient, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohsin Aziz (our conveyancer) has been nothing short of incredible! Communica to on has been outstanding, no question has been too much trouble and he has made us feel looked after, every single step... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Nicola Nicholl at Medway law and Helen Noonan from Iamsold. They kept me updated during the auction sale process and had to chase the buyers solicitors A LOT!! But I would definit... See more

Company replied

Rated 5 out of 5 stars

We have just Completed a house sale through Medway Law and they have been fantastic : no delays, no queries, everything was made simple and we Completed without a hitch. Our contacts (Catherine Clarks... See more

Company replied

Rated 5 out of 5 stars

Jamie is the best solicitor I've ever dealt with regarding property sales. (S613/51296) He responded to all queries quickly (never experienced that with a solicitor). He actually phoned as well as... See more

Company replied


Company details

  1. Conveyancer
  2. Property lawyer

Information provided by various external sources

At Medway Law, our conveyancing service is designed to deliver you a quick, efficient and transparent process. We’re not distracted by the general legal issues that many solicitors have to contend with, so we can focus exclusively on providing you with the very best service. Our team will offer you nothing but a high quality experience and personalised legal advice, making your transaction as simple and straightforward as possible. We provide an array of services including conveyancing for both buyers and sellers, assistance for a remortgage and assistance for legal ownership enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,040)

276 reviews in the last 12 months

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Rated 5 out of 5 stars

Mr Mohsin Aziz of Medway Law handled…

Mr Mohsin Aziz of Medway Law handled the sale of my late father's property. It was hassle free and any issues were dealt with smoothly. All documentation that needed authorisation was easily communicated by email or phone. I would like to thank Mr Aziz for his efforts in this matter and wouldn't hesitate in recommending him in the future.

6 March 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Lianne,

Thank you for taking the time to share your experience. We’re really pleased to hear that Mohsin was able to make the process smooth and hassle free during the sale of your late father’s property. Clear communication and making the documentation process straightforward is something we always aim for, so it’s great to know this worked well for you.

We’ll be sure to pass your kind thanks on to Mohsin, and we truly appreciate your recommendation.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Only company ill use in future when it comes to property

Theresa could not have been more helpful, gave advice around how selling works and time scales about completion, costs were standard and anything you dont understand she was happy to help.
If your a landlord like me this is the company for you

5 March 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Gareth,

Thank you for your kind feedback. We’re really pleased to hear that Theresa was so helpful in guiding you through the selling process, explaining the timelines, and answering any questions you had along the way. It’s great to know you felt well supported throughout.

We truly appreciate your recommendation, especially from a landlord’s perspective.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Patience

Mo was very patient with me as technology is not my greatest. Speed of sale was very quick.

2 March 2026
Unprompted review
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Reply from Medway Law

Hi there,

Thank you for your kind feedback. We’re really pleased to hear that Mo was patient and supportive, especially when it came to navigating the technology, and that your sale progressed quickly. It’s great to know you felt well looked after throughout.

We appreciate you taking the time to leave a review.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

A very professional company

The company was completely professional, very helpful and answered all my questions very clearly and were very supportive.

28 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Kevin,

Thank you for your kind feedback. We’re really pleased to hear that you found the team professional, helpful, and supportive throughout, and that your questions were answered clearly. That’s exactly the level of service we aim to provide.

We truly appreciate you taking the time to share your experience.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Medway Law made the whole process very…

Medway Law made the whole process very straightforward. We never felt under any pressure...everything went through incredibly smoothly....Big thanks to Megan.

27 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Jeff,

Thank you for your lovely feedback. We’re really pleased to hear that the process felt straightforward and pressure-free, and that everything progressed smoothly for you. We’ll be sure to pass your big thanks on to Megan, she’ll be delighted to hear it.

We truly appreciate you taking the time to leave a review.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Medway Law have been a pleasure.

Medway Law have been a pleasure to deal with and provided a friendly accessable service.
I can't thank them enough for keeping me well informed throughout the selling process.

27 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Deborah,

Thank you for your kind feedback. We’re really pleased to hear that you found Medway Law a pleasure to deal with and that the team provided a friendly and accessible service throughout your sale. Keeping you well informed is incredibly important to us, so it’s great to know this made a positive difference.

We truly appreciate you taking the time to share your experience.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication throughout, would definitely use again if I had the opportunity to

27 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Michael,

Thank you for your kind feedback. We’re really pleased to hear that you experienced excellent service and great communication throughout. It’s wonderful to know you’d choose to use us again.

We truly appreciate you taking the time to leave a review.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Fantastic support in house sale.

It was very nice, through a challenging time, to have someone deal with everything for me. Communication was really good, with clear instructions for anything that I was required to do, and feedback on any questions that I had.
The person who dealt with my case, Megan L, was especially good when it got to a point where the buyers solicitors were procrastinating a little. She explained things in a straight-to-the-point manner and expressed her unhappiness that it was delaying the sale for me.

17 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Mark,

Thank you for your thoughtful feedback. We’re really pleased to hear that you felt supported during what sounds like a challenging time, and that communication was clear and helpful throughout. It’s especially great to know that Megan provided straightforward guidance and advocated on your behalf when delays arose.

We’ll be sure to pass your kind comments on to Megan. Thank you again for taking the time to share your experience.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Going the extra mile

The Sims family want to say a huge thank you to Mohsin Aziz for his help & support during what was definitely not the most straightforward house sale. He was both professional & thoughtful throughout the process, keeping us informed as each step progressed. He managed to bring the completion to a conclusion a month earlier than originally anticipated which was an added bonus.

20 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Sims family,

Thank you so much for your lovely feedback. We’re really pleased to hear that Mohsin provided such professional and thoughtful support throughout what sounds like a challenging sale. Keeping you informed and helping bring the matter to completion ahead of schedule is fantastic to hear.

We’ll be sure to pass your kind words on to Mohsin, they’ll mean a great deal to him.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service. The transaction was seamless.

23 February 2026
Unprompted review
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Reply from Medway Law

Hi Jane,

Thank you for your kind feedback. We’re pleased to hear that you found the service friendly and helpful, and that the transaction was seamless from start to finish.

We appreciate you taking the time to leave a review.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent service

Professional and efficient from start to finish, coordinated other parties for both our sale and purchase and feel if it wasn’t for Dawne at Medway Law we would still be waiting on completion.

23 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Helena,

Thank you for your kind feedback. We’re really pleased to hear that you found the service professional and efficient throughout both your sale and purchase. It’s especially great to know that Dawne’s coordination and proactive approach helped drive matters through to completion.

We’ll be sure to pass your comments on to her. Thank you again for taking the time to share your experience.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Fast and efficent

Fast and efficent - 5 weeks from sale to completion

18 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Jo,

Thank you for your kind feedback. We’re pleased to hear that your sale progressed quickly and efficiently, with completion achieved in just five weeks, that’s great to know, we appreciate you taking the time to leave a review!

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

excellent experience

Alexis and the team were professional in their approach and thorough in their execution. They kept us well informed at every stage and were patient and persistent in their dealings with the purchaser. They managed to bring everything to a successful conclusion, for which we are truly grateful.

21 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi There,

Thank you for your thoughtful feedback. We’re really pleased to hear that Alexis and the team provided a professional and thorough service, and that their communication and persistence helped bring your transaction to a successful conclusion. It’s great to know you felt well informed and supported throughout.

We truly appreciate your kind words.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Catherine Clarkson and her team were…

Catherine Clarkson and her team were constantly updating us on how the process was proceeding. Their communication was first rate and I would not hesitate to recommend Medway Law in the future.

A first cl;ass service all round.

20 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Derek,

Thank you for your kind feedback. We’re really pleased to hear that Catherine and her team kept you consistently updated and that you found the communication first rate throughout the process. It’s great to know you’d recommend Medway Law in the future.

We truly appreciate you taking the time to share your experience.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, professional and compassionate contact. I'm very happy with the way the house sale was handled and I will certainly not hesitate to recommend Chloe.

20 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi,

Thank you for your kind feedback. We’re really pleased to hear that you experienced excellent communication and compassionate, professional support throughout your sale. It’s especially lovely to hear your recommendation for Chloe, we’ll be sure to pass your comments on to her.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Mohsin Aziz Was fantastic excellence…

Mohsin Aziz Was fantastic excellence service by himself would recommend Medway law to friends and family when we sell our house through. I am sold. I am going to pacifically recommend to have him as he’s been on the ball all the way through it very professional very helpful quick response to emails especially when he took the case on halfway through during the sale family are very impressed with him

16 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Kim,

Thank you so much for your fantastic feedback. We’re really pleased to hear that Mohsin provided such excellent service and stepped in seamlessly part way through your sale. It’s great to know he was professional, responsive, and kept everything on track, especially during what can be a busy and important time.

We truly appreciate your recommendation and are delighted that both you and your family were impressed with the support provided.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

I cannot fault the service we have…

S613/55183/039125

I cannot fault the service we have received, following the passing of my father and sale of his property. Every step of the way we were kept informed. Highly recommended to anyone.

13 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi there,

Thank you for your kind words. We’re really pleased to hear that you felt fully informed and supported throughout the sale of your father’s property. We understand how difficult that time can be, so it’s important to us that the process felt clear and well managed for you.

We truly appreciate your recommendation.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Ref S613/54368

Ref: S613/54368
Jessica Bean from Medway Law was excellent with our conveyance.
Very professional and efficient.
Thank you so much.

16 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Adrian,

Thank you for your kind feedback. We’re really pleased to hear that Jessica provided professional and efficient support throughout your conveyancing. We’ll be sure to pass your thanks on to her.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent conveyancing - Jessica Bean

Reference:- S613/54527. I was assigned to Jessica Bean for the conveyancing of my property. She was professional and very knowledgable throughout. I received prompt replies and Jessica was helpful and nothing was too much trouble. Completed in less than 56 days and I was updated through every step of the process. I honestly couldn’t praise Jessica at Medway Law enough and highly recommend this trusted law firm to deal with any conveyancing. Brilliant service and I am so grateful.

16 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Fiona,

Thank you so much for your fantastic and detailed feedback. We’re really pleased to hear that Jessica provided such professional and knowledgeable support throughout your conveyancing, and that you felt well informed at every stage. Completing in under 56 days is great to hear, and it’s wonderful to know the service exceeded your expectations.

We’ll be sure to pass your kind words on to Jessica, she’ll be delighted to hear them. Thank you again for your recommendation and for choosing Medway Law.

Regards,
Medway Law Customer Experience Team

Rated 5 out of 5 stars

I couldn't fault this very professional…

I couldn't fault this very professional and friendly team.
They did an excellent job ensuring we understood every step as we moved towards the final completion.
Very Very Happy with this amazing Team!

13 February 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Beverley,

Thank you so much for your lovely feedback. We’re really pleased to hear that you found the team professional and friendly, and that they ensured you understood each step as you progressed towards completion. It’s wonderful to know you’re so happy with the service provided.

We truly appreciate you taking the time to share your experience.

Regards,
Medway Law Customer Experience Team

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