Meerkat Reviews 

473
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... See more

Company replied

Rated 5 out of 5 stars

What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... See more

Rated 1 out of 5 stars

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... See more

Rated 5 out of 5 stars

They have been super supportive in helping me get all the paperwork sorted(Kickstart). They would also follow up with me which is great :) All reps are super friendly and helpful even my last call, of... See more

Company details

  1. Financial Planner
  2. Debt relief service
  3. Financial advisor
  4. Financial Institution
  5. Funeral Insurance Company

Written by the company

Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.


Contact info

4.0

Great

TrustScore 4 out of 5

473 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(473)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kelsey is absolutely excellent in…

Kelsey is absolutely excellent in helping others. She is professional and kind, such a pleasure to de with her ❤

14 April 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback Claire. We will definitely share with the wider team.

Rated 5 out of 5 stars

Excellent and Personalized customer Care

Meerkat has really ensured that all my payments are on time. My greatest highlights are the savings tool and the service I receive from Jack Zukisa. Jack is reachable on whatsapp and always attending to my queries. Shout out to him and the whole meerkat team!

28 March 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We really appreciate it!

Rated 5 out of 5 stars

The overall customer experience i.e

The overall customer experience i.e. the prompt call backs, the detailed explanations, the ongoing support. This level of customer experience is definitely key in making anyone feel supported through the process. Thank you

25 March 2023
Meerkat logo

Reply from Meerkat

Thanks for the great feedback! We really appreciate it.

Rated 5 out of 5 stars

Fadwah Hendricks and Meerkat comapny…

Fadwah Hendricks and Meerkat comapny made my life so easy with their proffessional and trustworthy service. Im happy and I would recomend Maarkat to anyone. Special Thanks to Fadwah Hendricks, Keep up the good work.

20 March 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback Andile. We really appreciate it!

Rated 5 out of 5 stars

Zozo

I do not know cz did not get a prof that did they really paid my debts

16 February 2023
Meerkat logo

Reply from Meerkat

Thank you for your feedback. We have passed onto the team to provide you with a statement.

Rated 5 out of 5 stars

Great customer service and communication

I initially dealt with Xolani who I asked many many questions. He dealt with and answered all my questions and queries and made me feel more at ease about the process. He also kept me informed at every turns so I am happy with the level of communication and transparency.

19 February 2023
Meerkat logo

Reply from Meerkat

Happy to be on this journey with you!

Rated 4 out of 5 stars

Quick response to a query raised and…

Quick response to a query raised and solution offered.
I was unaware of increased premium due to my personal details (cell number)not being updated.
This has now been done.
However my email address has remained the same but no attempt made to contact me on that.Otherwise I would have scored a higher rating.

9 March 2023
Meerkat logo

Reply from Meerkat

Thanks for the feedback. Many of our transactional communications are sent via SMS. However we have noted your feedback and appreciate you taking the time.

Rated 5 out of 5 stars

My consultant was very helpful and accommodating

My consultant was very helpful, always willing to answer my questions at any time, and also willing to wait for me to make decisions when I was ready and comfortable.

I appreciate that very much.

7 March 2023
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We appreciate it!

Rated 1 out of 5 stars

After starting to deduct no updates at…

After starting to deduct no updates at all you only get the statements from the company that is deducting.If you have challenges its hard to get help its unlike the first time the want you to join them.The person who were there at the beginning don't even border himself about the service you get.

18 February 2023
Meerkat logo

Reply from Meerkat

We appreciate your feedback and have passed onto the team to contact you.

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