I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... See more
Company replied
What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... See more
You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... See more
They have been super supportive in helping me get all the paperwork sorted(Kickstart). They would also follow up with me which is great :) All reps are super friendly and helpful even my last call, of... See more
Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.
203, Pine Park, 7405, Cape Town, South Africa
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have asked my status they told me I'm up to date the next thing they call me to inform me my policy is lapsed.i asked my statement im still waiting for it. The only thing I did I reversed my last payment because I needed money urgently of wich I know I'll pay double payments

Reply from Meerkat
They just make adjustments all the time on my account. The monthly charge is R350. I iused to stay in an apartment bigger than this one and my total monthly bill for water and electricity was R500 - R580 a month.

Reply from Meerkat
Mrs Hendricks was very help in removing me from Debt Review. Meerkat is quick and efficient in delivery. I highly recommend their services to anybody who is need of their service offerings.

Reply from Meerkat
Management skills is so poor they don't even know what their doing. There's no structure in place everything is just a mess the systems etc. There's no unity and a lack of motivation, I believe you work well if you're being supported

Reply from Meerkat
My Meerkat thank you very much for your help thanks to you for making my life easier again you're the best thank you to have wonderful staff that delivers their promise

Reply from Meerkat
Great service at reasonable cost, involving in every step. Not always available when calling but ensure to attend when opportunity avail.
Recommend.

Reply from Meerkat
The company is useless. They use SMS as correspondence instead of usual letters to prevent clients from obtaining cover elsewhere as a result of their uselessness

Reply from Meerkat
You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedom handled us way better. I just hope with how you run your business you dont lose customers 🙄🙄
I starred the policy in 2018 and was doing good all the years until 2022 when I was told my policy lapsed because of missed payment that I was not even aware of that you say happened in 2021

Reply from Meerkat
I submitted a claim will all docs required but i still need to have a proof that my uncle is my uncle

Reply from Meerkat
Meerkat help me a lot by adding my extended family that i left out,and doesn't even raise my Premium iam stil paying R135 per month iam so greatful.

Reply from Meerkat
your service and help i receive from you with a query

Reply from Meerkat
Meerkat was very professional & clear on all documents required for the claim.
They ensured me that the money was going to paid within 48 hours and it was done.
I didn't have to stress during my time of grief. I thank them.

Reply from Meerkat
Woow is the good communication that they have with their customer

Reply from Meerkat
Very helpful in explaining the cover and giving options that suits your buget

Reply from Meerkat
I had a policy with Freedom Life Insurance and recieved a message that Meerkat has taken over the policy . First it’s policy increase and secondly they told me my policy has lapse how so I don’t understand because they debit every month . I recieved an sms stating that my policy have been reinstated and in order for me to claim I must pay monthly fees for six month n wait for six months for me to claim . Really not happy with their service it’s not servicing us as it should . Extremely disappointed

Reply from Meerkat
All of the agents that I have dealt with have helped myself and my husband superbly. Fadwa Hendricks, Lefa Ntsalla and Khumbula Malgas. I can not express through words how seamless this process has been. Thank you so much to all of you.

Reply from Meerkat
Whenever you need assistance they assist you in everything.

Reply from Meerkat
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.