Meerkat Reviews 

473
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... See more

Company replied

Rated 5 out of 5 stars

What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... See more

Rated 1 out of 5 stars

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... See more

Rated 5 out of 5 stars

They have been super supportive in helping me get all the paperwork sorted(Kickstart). They would also follow up with me which is great :) All reps are super friendly and helpful even my last call, of... See more

Company details

  1. Financial Planner
  2. Debt relief service
  3. Financial advisor
  4. Financial Institution
  5. Funeral Insurance Company

Written by the company

Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.


Contact info

4.0

Great

TrustScore 4 out of 5

473 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(473)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Comuncation is terrible

Comuncation is terrible. My first payment will come off on the 4th jan 23 and i havent even seen a copy of the proposal or agreed to the final offer yet.
I am extremely dissapionted as this is the company that i entrusted to assist me and so far there is nothing.
How do i even know that it is a legit company. I am really really worried and unsettled

9 December 2022
Meerkat logo

Reply from Meerkat

Our sincere apologies for the poor communication. We have asked our service team to contact you. We are a registered financial services provider (FSP 50979) and also a registered debt counsellor (NCRDC2613).

Rated 4 out of 5 stars

Good day, concerned potential clien

Good day,
I have dealt with a lady called Pinki, and she has been consistent in helping me, but I have not signed up as yet. I wanted to check credibility with other sites as well, and when I noticed that I could not pick up 'Meerkat' on Hello Peter, I became skeptical. Is Meerkat for real? We have been scammed so many times, everything seems too good to be true. Can you please find a way to assure me that Meerkat is not a scam?

25 June 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Hi there. Thank you for your feedback. You can check us out at www.meerkat.co.za Please visit the About us section. We are a registered financial services company (FSP 50979) as well as a registered Debt Counsellor NCRDC2613.

Rated 5 out of 5 stars

Reduce debt

Make things easy nd friendly Hope people can join it

13 November 2022
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Reply from Meerkat

Thanks for the feedback we appreciate it!

Rated 4 out of 5 stars

Online access

Giod experience. But thought I could be in a position to manage more on my profile/portfolio

13 December 2022
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Reply from Meerkat

Hi there. Thanks for the feedback. We are always looking for ways to improve. Please drop us an email info@meerkat.co.za for things you would like to see in your portfolio.

Rated 5 out of 5 stars

Sazi

Sazi , thank u for assisting me ,u r doing great ,keep it up.. All the best,bhuti,much appreciated
Regards
BP Sibanyoni

6 December 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback!

Rated 5 out of 5 stars

Very friendly service and quick to help

They called back quickly and was very friendly .. answered all the questions i had with ease .. explaining things so i understand exactly whats going on.

4 December 2022
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Reply from Meerkat

Thanks for the feedback. We appreciate it.

Rated 1 out of 5 stars

Not happy at all

Worst experience ever… as I’m not aware of how exactly debt works I expected to be guided throughout the process like I was told would happen. Now I’m stuck in something and can’t probably get out of it. I don’t know where in the process I am cause I’m getting conflicting information via sms, email and phone.

29 November 2022
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Reply from Meerkat

We are sorry to hear this. We have escalated your concerns internally and will be in touch.

Rated 1 out of 5 stars

I was misled that the process of debt…

I was misled that the process of debt reduction was going to commence on my payday which is 25th November 2022 but for some reason that did not happen without any explanation. I asked for an explanation concerning the debt cover which was said to be free but I did not get a full explanation on the matter. My wife is also said to be having debt with Russels which she claims that she never had any dealings with any Russels. The last time time I checked my installment was said to be R6400.00 but I have also received an sms stating any installment increase to seven thousand and something. No one bothers to even update me on the progress of my application. I am really saddened by this treatment as I consider myself already vulnerable due to debts. All in all I am not pleased with the service as promised.

25 November 2022
Rated 5 out of 5 stars

Great service

Friendly consultant and efficient service

9 November 2022
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Reply from Meerkat

Thanks for the rating! we appreciate it.

Rated 5 out of 5 stars

99.9%

The company according to my ratings I give them 99.9% because they do follow up about your problem and they don't enforce you to choice their company. They convince us as clients to take a good decision to trying to overcome our problems financially.

8 November 2022
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Reply from Meerkat

Thanks for your feedback!

Rated 5 out of 5 stars

Lee is absolutely great at his job and…

Lee is absolutely great at his job and Meerkat is lucky to have such a dedicated employee. Honestly makes the experience great.

16 November 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thank you very much for your feedback. We appreciate it.

Rated 5 out of 5 stars

I never thought i would get out of debt…

I never thought i would get out of debt so easy. When i was told that i will only pay R4700 per month i was so relieved, it felt like a dream. My debt was over R300K but now i consider myself debt free. Thanks Meerkat

9 November 2022
Meerkat logo

Reply from Meerkat

Thank you so much for your feedback. We appreciate it and proud to partner on this journey with you!

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