Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

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About Meermin Shoes
Written by the company
At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.
Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.
We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.
We take pride in upholding the principles of craftsmanship quality, service and value.
Contact info
United States
- meermin.com
Replied to 41% of negative reviews
Typically replies within 1 week
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Found a pair of shoes which fit…
Found a pair of shoes which fit reasonably well for my wide feet!
Great quality: both shoes and staff
The support staff is very responsive and friendly, they go above and beyond to help. Every question I had was answered, and every concern addressed. I never had full leather dress shoes before, and the support staff at Meermin made the process very easy.
The shoes are great quality for the price. The break in period is a little rough, but that's expected for real, full leather shoes. I have two pairs now, and I plan to get more.
Lovely products, not great service at their Madrid store on Salamanca.
Lovely products. However the saleswomen at the shop could at least offer a smile. I was the only one in the shop and she couldn’t be bothered to smile and stayed behind the countered.
When asked to try on pair of shoes, only offered one. Understand if she was busy. Not great service.
On the other hand the products are great.
Beautiful and classy loafers
Beautiful and classy loafers. Comfortable right out of the box. Quality made. No doubt.
I feel the site should have been honest…
I feel the site should have been honest about the women's shoes being an actual man shoe in a smaller size. Very misleading

Reply from Meermin Shoes
Customer service responded very quickly…
Customer service responded very quickly and added an item to my existing order. Outstanding service. Have not received order will see if they followed through.
Painless process
Clean website, speedy order fulfillment, simple return process. I am thoroughly satisfied.
Excellent service and experience overall
Good shoes, brutal to break into but its my first leather. Was shocked to see Made in China sticker at bottom of sole, but apparently they do only a small portion of the process in there and do the finishing in Spain. Arrived very quickly too, hopefully its great reputation holds up!
Very poor experience.
EDIT: after some back and forth, seller agreed to send refund without me having to ship item back to Europe. But item is still of poor quality especially for the price. It had only been used very lightly in an office setting.
Very poor experience.
This 'shell cordovan' belt started turning white after only light use in office settings. It was not abused, worn hard, or exposed to unusual conditions. For something sold as black shell cordovan, this is far below what should be expected.
The worst part was customer service. Their solution was essentially to tell me that this was normal and that I should buy or apply black shell cordovan pomade and fix it myself. That is not an acceptable response to a recently purchased premium item. If a belt needs recoloring after minimal office wear, that is not normal wear, it is a product failure.
Premium pricing, disappointing quality, and a dismissive after-sales response.

Reply from Meermin Shoes
I received 2 right foot shoes
I received 2 right foot shoes. One from the pair I ordered and the other is a brown suede tassel loafer. How can I receive what I ordered?

Reply from Meermin Shoes
A great product at a great price…
A great product at a great price delivered on a timely basis. No drama. What's not to like? I'm already budgeting for my next purchase.
Beautiful fit and look in Kudu leather…
Beautiful fit and look in Kudu leather loafers… unique look and comfortable on first wear! Quick delivery!
Your belt was well received!
Your belt was well received!. I’ve made a conscious decision to purchase my belt when I purchase a new pair of shoes moving forward.
Classical Black calf captoe oxford
Great support in size choice and fit/lasts suggestions. Great quality for the price.
Great range of sizing options and high quality shoes!
I love that they have such a wide range of sizes and that many of their shoes are unisex! The FAQs and detailed info on the lasts were also super helpful as a first time Goodyear welt shoe buyer. The buying and shipping experience was seamless, and the product has been incredible so far! I bought a pair of boots that were sleek and comfortable right out of the box (I had bought similar shoes from a competitor to compare and ended up returning the other pair because Meermin’s was so much more comfortable) and a pair of loafers with the softest leather. I’ve already gotten lots of compliments on my shoes. Thank you, Meermin!
Found small sizes (6US/ 4.5 UK) Helpful storekeeper
Beautiful shop with a classy collection. The shopkeeper was very kind, clear, and helpful! Was looking for small sizes like a US 6M/ UK 4.5 and found the perfect pair. Amazing prices for high quality service and products!
Meermin is easy to work with
Meermin is easy to work with. The boots and belt were of great quality. Items came in a timely fashion. I would order from them again.
Hidden Fees
20 euro shipping fee, regardless of order volume. 15 euro return charge. Customer service is incredibly inflexible, not solution oriented, I.e. extension of return period due to holidays. Quality is sub price, compared to morjas etc. highly advising against ordering here.

Reply from Meermin Shoes
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