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Review summary

Created with AI, based on recent reviews

Looking at 670 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app's user-friendliness and its effectiveness in helping them improve their credit scores, with many reporting significant increases. People appreciate the clear guidance, easy-to-understand interface, and the ability to track progress and receive helpful insights. However, some customers experienced issues with payments and subscriptions, including difficulties changing payment accounts and unexpected card number changes. A few also expressed dissatisfaction with the limitations on credit access despite being given a credit limit.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers praise the app's user-friendly... See more

Application

People report positive experiences with the app. Many customers praise its user-friendliness and ease of use,... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the service for helping to... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. While some customers appreciate the ability to put all... See more

Product

Consumers find the product to be positive, particularly praising its effectiveness in credit building. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Ava now for a few months and my credit score has went up by 79 points. I’m honestly amazed by my results. I really love how user friendly the app is. The alerts and insights keep me on... See more

Rated 5 out of 5 stars

Since joining the Ava app, my credit score has increased by 147 points, and I honestly couldn’t be happier. Ava made it easy to understand what was hurting my credit and showed me clear, realistic s... See more

Rated 5 out of 5 stars

Ava Finance has been extremely helpful for rebuilding my credit. Since I started using the app, my score has increased by over 100 points. The guidance is clear, the interface is easy to understand,... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️ Amazing Experience with Ava Finance! I can’t say enough about how incredible my experience has been with Ava Finance. In just one week, my credit score jumped 137 points — something I n... See more


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Credit Counselling Service
  4. Financial Institution
  5. Financial Planner

About Ava Finance

Written by the company

Ava is a fintech startup, founded by seasoned experts of the credit industry with the goal of helping people pay the lowest cost on their debt by building their credit easily with an automated credit building app.

We offer a host of credit-building products and debt management tools for as low as $6 a month.

We make a commitment in making our products accessible and affordable to our customers, along with providing all of our services with no interest, no hidden fees, and no hard credit checks.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ava has helped me take control of my…

Ava has helped me take control of my credit. I have been able to add positive tradelines which has increased my credit score +68 points. I would highly recommend using if you are trying to find a way to rebuild your credit

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Ava feels like that friend who quietly…

Ava feels like that friend who quietly helps you get your life together. It’s simple to use, doesn’t hit you with surprises, and just does its job in the background—building credit little by little. It won’t fix everything overnight, but it’s a steady, low‑stress way to show positive payment history and keep things moving in the right direction.

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Best scores ever

The line of credit and constant credit reporting that Ava does has increased my credit score more than 90 points and I'm able to get credit now that isn't secured with low limits and high interest! If you're struggling to restore or repair your credit, the program is well worth investing in.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

AVA Ads Value

Ave being so new does add value to my credit lifestyle. I’ve tryed other apps that help build credit, but I like how Ava allows you to USE a card, maybe small but instead of just reporting a tradeline to the credit people.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Ava Finance

I’ve had a really positive experience using Ava Finance. The platform is easy to use and makes the process of building credit feel simple and manageable. I’ve seen steady progress, which has been really encouraging, and everything is explained clearly so there are no surprises.
Any minor issues I came across were handled quickly and professionally, which I really appreciated. Their responsiveness made me feel supported and confident using the service. Overall, Ava Finance has been a helpful and reliable tool, and I’d definitely recommend it to anyone looking to improve their credit.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

If negative stars were a thing I'de go -100%.

This comapny is a scam! Has zero customer service. You will be in a never ending loop with an AI bot. Do not use this company. They ruined my credit and commited Fraud when I trusted them to help me.

3 February 2026
Unprompted review
Ava Finance logo

Reply from Ava Finance

Hello Heather,

We're sorry to hear of your experience. We have submitted a request for more information to locate your Ava account and be able to assist you further.

Best,
Ava

Rated 5 out of 5 stars

Ava has changed my life.

Ava has changed my life.. Making my payment on time gave me a great sense of responsibility. My score has increased since I joined Ava. I recommend this to all my family and friends.

2 February 2026
Unprompted review

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