Beagle Reviews 

3,305
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally prompt, helpful, and polite when resolving account issues or answering questions. People note that refund requests are handled smoothly and quickly, and money is often returned to accounts without any unnecessary delays or hassle. Some reviewers were not happy with the core service, mentioning that it failed to locate any relevant accounts or provide useful results. A few other people also felt that the overall process was disappointing and described the experience as a frustrating waste of time and money.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast responses and efficient issue... See more

Staff

Clients share positive opinions on staff, frequently highlighting that representatives are incredibly... See more

Response time

Reviewers highlight positive aspects of response time, frequently expressing satisfaction with how quickly... See more

Service

Customers consistently note positive experiences with service, highlighting that requests are handled quickly... See more

Refund

People report positive experiences with refund requests, often praising the quick response times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought I had cancelled my subscription but didn’t. I was charged the fee. I emailed and apologized for my oversight and asked for a refund of the fee. My rep was absolutely amazing. I got the outco... See more

Rated 5 out of 5 stars

I thought I wasn't going to be able to resolve my issue judging from the reviews I found online..... Not only was I responded to in the quickest manner, Mayvy handled my problem with absolute politene... See more

Rated 5 out of 5 stars

Angel was quick and responsive. Great customer service, he still tried to help me utilize meet beagles services while offering me the refund as well. Which I think shows attention to the customer, but... See more

Rated 5 out of 5 stars

I was a bit shocked when I received the charge to my account. I sent an email letting them know I had cancelled and if I could receive a refund. I was thrilled to get a response immediately and a re... See more


Company details

  1. Non-bank financial service

Written by the company

Find your old 401(k)s & Hassle-free rollover


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,305)

980 reviews in the last 12 months

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Rated 5 out of 5 stars

A simple mistake

My whole mission was just a refund, I’ve never heard of beagle before but due to my husband not canceling, I had zero knowledge then I was charged and even though I was a bit frustrated Mayvy was just doing her job. And I appreciate her for helping me get my refund.

21 August 2026
Rated 5 out of 5 stars

To Mayvy

I would like to say thank you to Mayvy who provided me with great customer service. She was patient, kind, and understanding. I wanted to keep Beagle services but unfortunately I’m facing eviction from my apartment and I don’t have the extra funds for anything at this time. I’m praying for a huge blessing. Thank you Mayvy, have a good day.
~Charmika

21 August 2026
Rated 5 out of 5 stars

Help with rollovers

Kim helped me out and she did a fantastic job at getting the process started. I know im in good hands with Begale. Thank you for making the roll over process simpler to face.

21 August 2026
Rated 1 out of 5 stars

I heard about beagle so I signed up…

I heard about beagle so I signed up because it was like $20 or something and they said if I gave him $20 they would help me find my old 401ks but then they tried to charge me way more money and they did actually and I was able to get the money back through my chime account and now they keep trying to charge my account over and over but my cards all are frozen and I only unfreeze them when I want to make a purchase so they never get it but they tried daily to steal my money this company is scummy As It Gets

18 August 2026
Unprompted review
Rated 1 out of 5 stars

I was curious to see if I had 401k…

I was curious to see if I had 401k money from previous companies but once I entered my card info they sent me to a blank page and I didn't know if anything was going to happen. So I just left it figured it glitched.Today I received a email that they found something that could be your 401k they just give you a bunch of sites you can log into but if you don't know your log in or account number because you didn't know they existed how are you supposed to get in anyway total waste of time, and they charge you $39 after your "free trial" which was unclear if it was working or not. Total scam. Save yourself 40 bucks and look up 401ks and try to log in yourself. They don't even look for your specific account they just put a bunch of websites in one place so you do all the work anyway. Total nonsense SCAM

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Help where needed

Help where needed, understood company procedure and policy, while prioritizing the guest experience. If this is a service needed by friends or family I will recommend Beagle, specifically based on this customer service experience.

8 August 2026

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