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Cleo Reviews 3,694

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TrustScore 4 out of 5

4.1

Alternative Financial Services
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the application for its user-friendly interface and helpful features, particularly its ability to provide cash advances and assist with financial management. Many people appreciate how the app helps them track spending, budget effectively, and even build credit. The ease of obtaining cash advances and the quick processing times are frequently highlighted as significant benefits. However, some customers expressed dissatisfaction with the payment process and customer service. There were mentions of issues with early debits, unexpected subscription charges, and difficulties in receiving refunds. Additionally, a few people found the pricing structure to be expensive, citing various fees and subscriptions that made the service less appealing.

What people talk about most

Application

Reviewers mention positive feedback about the app. Many find it easy to download and use, praising its... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the ease and speed... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the app for being easy to... See more

Customer service

People report ambiguous experiences with customer service. Many customers appreciate the help received,... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed dissatisfaction with high fees, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cleo is top shelf compared to successful stocks doing extremely well and that says m alot.Even though im going through the motions I can say cleo is the first and only choice to rock with believe me a... See more

Rated 5 out of 5 stars

The quiz game that you guys have every week are enjoyable lol. I pay alit of attention to the repetitive things I spend my money on daily so to get these answers wronge when I absolutely no I’m right... See more

Rated 5 out of 5 stars

Where's there's great opportunities to explore the Cash Advance wave. Okay 👍 cleo company is great, I'm digging my interests more in budgeting and saving. To borrow the rush in making the payment on... See more

Rated 5 out of 5 stars

I've heard a lot of people talking about the Cleo Money app but I didn't think it would work for me so I waited and I started hearing about more App about getting advanced pay without paying so much... See more

Company details

  1. Alternative Financial Services
  2. Financial Institution
  3. Non-bank financial service

Written by the company

Meet Cleo, an A.I. assistant for your money. Cleo securely connects your bank account and allows you to keep track of your spending, budgets, bills and much more.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

The advanced game.

The fact that I never get an increase in the amount of advance received. The fee for fast transfer and the cost of monthly membership makes the whole process less worthwhile.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Down to earth accountant

Cleo has all the great features of an accountant with a great since of humor! Makes managing money easier for me! She's down to earth but isn't afraid to let u know your ****ing up! Thanks cleo and keep up the good work! 😅😅✌️♥️

8 March 2026
Unprompted review
Rated 5 out of 5 stars

I like Cleo

Cleo is probably one of the best apps I have found. They have helped me out a lot and I appreciate it. I like it when I get roasted cause I need discipline. Plus I get to roast them back if required lol.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy

Don't buy, took a while for the order to arrive. When it did, one was dented, one looks used. Company is not responding to emails.
Buyer Beware.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

Great job Cleo

Great job Cleo! I never thought I would be able to grasp the concept of financial assistance from a program like Cleo but I have and it’s a godsend! They help me when I need it and help in other ways such as spending habits starting savings and much much more! I trust them, many companies don’t care but Cleo does!!! Thanks for your help Cleo, I’m glad your there when I need you : )

18 February 2026
Unprompted review
Rated 5 out of 5 stars

This app has saved me at times worked…

This app has saved me at times worked with md when I needed it the most I have stage 4 cancer and son with autism and im single parent so when it gets hard its always hard I thsnk you all for being t here working with me and helping me

8 February 2026
Unprompted review

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