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Cleo Reviews 3,694

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TrustScore 4 out of 5

4.1

Alternative Financial Services
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the application for its user-friendly interface and helpful features, particularly its ability to provide cash advances and assist with financial management. Many people appreciate how the app helps them track spending, budget effectively, and even build credit. The ease of obtaining cash advances and the quick processing times are frequently highlighted as significant benefits. However, some customers expressed dissatisfaction with the payment process and customer service. There were mentions of issues with early debits, unexpected subscription charges, and difficulties in receiving refunds. Additionally, a few people found the pricing structure to be expensive, citing various fees and subscriptions that made the service less appealing.

What people talk about most

Application

Reviewers mention positive feedback about the app. Many find it easy to download and use, praising its... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the ease and speed... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the app for being easy to... See more

Customer service

People report ambiguous experiences with customer service. Many customers appreciate the help received,... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed dissatisfaction with high fees, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cleo is top shelf compared to successful stocks doing extremely well and that says m alot.Even though im going through the motions I can say cleo is the first and only choice to rock with believe me a... See more

Rated 5 out of 5 stars

The quiz game that you guys have every week are enjoyable lol. I pay alit of attention to the repetitive things I spend my money on daily so to get these answers wronge when I absolutely no I’m right... See more

Rated 5 out of 5 stars

Where's there's great opportunities to explore the Cash Advance wave. Okay 👍 cleo company is great, I'm digging my interests more in budgeting and saving. To borrow the rush in making the payment on... See more

Rated 5 out of 5 stars

I've heard a lot of people talking about the Cleo Money app but I didn't think it would work for me so I waited and I started hearing about more App about getting advanced pay without paying so much... See more

Company details

  1. Alternative Financial Services
  2. Financial Institution
  3. Non-bank financial service

Written by the company

Meet Cleo, an A.I. assistant for your money. Cleo securely connects your bank account and allows you to keep track of your spending, budgets, bills and much more.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

The most expensive platform ever

The most expensive platform ever. This app if you use it biweekly will cost you around 100 a month minimal. If you have a loan amount of let's say 150. You have to do 3 transfers at 10$ a piece plus there steep monthly payment. Plus any other fees. Use basically any other platforms for much better prices.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING 🤩

I love that they give everyone a chance. And so so helpful and positive, 5 stars ⭐️ Would HIGHLY recommend!! Thank you Cleo, first cash advance that gave me a chance after months of waiting and getting bs from everyone else.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Cleo WILL approve you!!

Top app that approved me for a short term cash loan when no other high rated apps would!! Recommended for those in need of cash quick and need a little help fast!! Thank you Cleo!!

19 January 2026
Unprompted review
Rated 3 out of 5 stars

I am satisfied with the service

I am satisfied with the service, but by you repaying it early, & it was supposed to b paid on the Jan 23. I was very disappointed. Now my bank account is overdrawn. Can you please check into returning my money for now in the amount of $35.99 until Friday Jan 23. I need you guys to please correct this issue.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Cleo always wants to hype me up

Cleo always wants to hype me up ! I really enjoy this app and all the feedback. It’s truly motivational to keep me going with my financial goals this year!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

"YOUR NEW BEST FRIEND TO WATCH WHAT YOU SPEND"

If you are in need of a besty who genuinely cares about you bettering yourself, changing spending habits to save more, or just needs someone to keep it 💯 with you on where your money is going then you need to stop procrastinating and start participating! Please know that when i say besty im meaning will hurt your feelings if you cant handle realness in your life! However ,on the other ,has your best interest at heart! Sensitive people.....this app isnt for you!!! Get this app if you want to better your financial future! GOOD LUCK SEEING RIO IF YOU DONT GO WITH CLEO!!!!

17 January 2026
Unprompted review

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