Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. #51 of 84 best companies in Mortgage broker
  2. #34 of 96 best companies in Finance broker
  3. #55 of 167 best companies in Insurance broker
  4. #38 of 161 best companies in Non-bank financial service
  5. #7 of 32 best companies in Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First time buyer

As a first time buyer and a woman buying on my own. I was so nervous and unsure about buying a house but the team at meet margo werre brilliant and supportive throughout the process.
A big thanks to Paige and Anny, I would recommend to anyone.

15 March 2026
Unprompted review
Meet Margo logo

Reply from Meet Margo

Thank you so much for taking the time to leave this, Charlotte. Buying your first home on your own is a huge step. I’m really glad Paige and Anny were able to support you and make things feel a bit clearer along the way. That’s exactly why we built Meet Margo.

Wishing you so much happiness in your new place, and thank you again for trusting us to be part of such an important moment.

Claire
Co-Founder,

Rated 5 out of 5 stars

Thanks to Aneliya Deneva

Anny was kind, professional, smart working and dealt with my transaction with minimal fuss. She was always available to speak with and above all she was clear, concise and managed all expectations.

9 March 2026
Meet Margo logo

Reply from Meet Margo

Thank you so much for your lovely feedback, Ruth.

Anny will be really pleased to read this. She works incredibly hard to make the process feel straightforward and calm for our clients, so it’s great to hear that came through in your experience.

Claire
Co-Founder,

Rated 5 out of 5 stars

Helpful

Helpful, patient and professional - focused on finding solutions

6 March 2026
Meet Margo logo

Reply from Meet Margo

We really appreciate you trusting Meet Margo with such an important step, Bethany.

Claire
Co-Founder,

Rated 5 out of 5 stars

brilliant from start to finish

This was brilliant from start to finish. I can't recommend them enough. I felt supported, taken care of and listened to. Mia understood my needs and helped me make a major step in my life. It cant be underestimated.

4 March 2026
Unprompted review
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Reply from Meet Margo

Thank you so much for sharing this, Mercedes - it really means a lot.

Wishing you all the best moving forward.

Claire
Co-Founder,

Rated 5 out of 5 stars

My go-to mortgage and insurance advisors!

A massive thank you and recommendation for Katie, Jordan and Joe and who were super proactive in getting us the best mortgage and insurance as we moved homes. They are responsive, flexible and generally just fabulous, as well as being super accommodating to me wanting to change mortgage term on the week of completion. I would highly recommend.

20 February 2026
Unprompted review
Meet Margo logo

Reply from Meet Margo

Thank you so much for such a lovely review, Florence.

Moving home can be a busy and sometimes stressful process, so it’s great to hear that Katie, Jordan and Joe were able to support you and keep everything moving smoothly.

We really appreciate the recommendation and are so glad we could help with your move.

Claire
Co-Founder,

Rated 5 out of 5 stars

What a team!

Anny was absolutely incredible in helping us sort our 2 mortgages. We had a particularly difficult journey with numerous changes in circumstances and properties and Anny and Paige went above and beyond at every step of the way.

I can't recommend them enough.

13 February 2026
Unprompted review
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Reply from Meet Margo

It sounds like quite a journey, and I’m really pleased Anny and Paige were able to support you through all the twists and turns along the way. We really appreciate the recommendation too.

Claire
Co-Founder,

Rated 5 out of 5 stars

Anny and Paige are amazing…

Anny and Paige have been amazing through a VERY turbulent house purchase, remortgage and a property sale. They have gone over and above to support us, despite blockers getting in the way from every angle, and have made it possible for us to live in our dream home.
I've never seen customer service like it and I can't recommend any business as highly as I can Meet Margo after working with them over the last 8 months.

12 February 2026
Unprompted review
Meet Margo logo

Reply from Meet Margo

I’m really pleased Anny and Paige were there to support you through all the ups and downs. Having people in your corner who are determined to keep moving things forward can make all the difference.

Thank you for trusting us over the last few months, and huge congratulations on getting into your dream home.

Claire
Co-Founder,

Rated 5 out of 5 stars

I'm a first time buyer and Meet Margo…

I'm a first time buyer and Meet Margo supported me so well! They were there every step of the way, supported with any questions I had and laid out my options clearly. I truly didn't expect to them to provide such great customer service, I will definitely be recommending them to anyone who asks!

20 February 2026
Meet Margo logo

Reply from Meet Margo

Thank you so much for such a lovely review, Anita.

Buying your first home can feel like a big step, so I’m really pleased to hear the team were able to support you along the way and make your options clear. Knowing you felt well looked after means a lot to us.

Claire
Co-Founder,

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Nothing was too much trouble and was dealt with quickly. Highly recommend! Katie, Helen and Joe are all extremely knowledgeable and kept me updated through the entire process.

20 February 2026
Meet Margo logo

Reply from Meet Margo

Katie, Helen and Joe will be delighted to know their support, knowledge and regular updates made the process feel straightforward for you.

We really appreciate the recommendation and are so glad we could help.

Claire
Co-Founder,

Rated 5 out of 5 stars

Would highly recommend

Used Meet Margo as a first time buyer for sorting my mortgage. Had the pleasure of working with Katie and Paige who were both excellent in providing me with advice and then my mortgage. Any query was dealt with quickly and they both made the process as stress free as possible. Would highly recommend.

6 February 2026
Meet Margo logo

Reply from Meet Margo

Thank you so much for taking the time to leave this review. Katie and Paige will be delighted to hear their advice and quick responses made a difference.

We really appreciate the recommendation and wish you lots of happiness in your new home.

Claire
Co-Founder,

Rated 5 out of 5 stars

Have a women-centred company makes the…

Have a women-centred company makes the process of getting a mortgage as a woman so much easier. I was speaking to a few mortgage brokers at the time and Meet Margo were so much easier to deal with and spoke in plain language, which made me feel so well looked after.

10 February 2026
Meet Margo logo

Reply from Meet Margo

Thank you so much for sharing this, Katie. It really made us smile.

Creating a space where women feel comfortable and supported is exactly why we started Meet Margo. It’s lovely to hear that this came through in your experience.

Thank you for trusting us with such an important step.

Claire
Co-Founder,

Rated 5 out of 5 stars

Stress free process using meet Margo

Jordan and Miranda were absolutely brilliant. Great communication and determination in securing us the best rate. Would highly recommend using meet Margo took all the stress out of the process!

22 December 2025
Meet Margo logo

Reply from Meet Margo

Thank you so much for the lovely feedback, Jen. We'll be sure to share this with Jordan and Miranda.

Claire
Co-Founder,

Rated 5 out of 5 stars

Highly recommended

Everyone is so helpful, friendly and so knowledgable. I felt so supported every step of the way.

6 February 2026
Meet Margo logo

Reply from Meet Margo

Thank you so much for your kind words, Jackie.

I’m so pleased to hear the team were helpful, friendly and able to guide you through each step. We really appreciate you choosing Meet Margo.

Claire
Co-Founder,

Rated 5 out of 5 stars

Really helpful and friendly advice

Really helpful and friendly advice! Answered all of our questions really well and stayed in touch constantly throughout the process, would highly recommend!

23 January 2026
Meet Margo logo

Reply from Meet Margo

Thank you so much for taking the time to leave this review, Tiffany. We really appreciate the opportunity to have supported you.

Matt, co-founder

Rated 5 out of 5 stars

Paige and Anny were extremely helpful…

Paige and Anny were extremely helpful and supprtive throughout the entire process. Would definitely recommend.

20 January 2026
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Reply from Meet Margo

Thank you so much for taking the time to leave this review. I’ll be sure to pass your kind words on to them. Thanks again for the recommendation - it genuinely means a lot to us.

Claire, co-founder

Rated 5 out of 5 stars

Great service.

Great service, easy to get in touch with and answered all questions. Helped me through this process for the first time and explained everything clearly. No hidden fees and great advice.

23 January 2026
Meet Margo logo

Reply from Meet Margo

Making things straightforward, transparent, and fee-free is exactly what we aim for, so it’s great to know that came across. Thanks again for trusting us and for taking the time to share your experience.

Claire, co-founder

Rated 5 out of 5 stars

Really helpful

Really helpful, made the process really easy

12 January 2026
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Reply from Meet Margo

Things we love to hear, thanks for taking the time to review us Hailey

Claire, co-founder

Rated 5 out of 5 stars

Truly exceptional service for my…

Truly exceptional service for my further advance. Knowledge, guidance and reccomendations for my needs was amazing from Katie and Helen. 100% would reccomend to friends and family.

20 January 2026
Meet Margo logo

Reply from Meet Margo

We’re delighted to hear that Katie and Helen were able to support you so well with your further advance and give advice that felt right for your needs. I’ll be sure to pass this on to them.

Claire, co-founder

Rated 5 out of 5 stars

Exceptional service!

Katie and Paige went above and beyond for me. During a difficult flat-buying process which was incredibly stressful and eventually fell through, they were responsive, making enquiries on my behalf when I was particularly concerned, always making me feel like someone in the process was not only doing their job, but exceeding my expectations to put my mind at rest. I have recommended Meet Margo to so many of my friends and would 100% use them next time I need a mortgage or renewal.

12 January 2026
Meet Margo logo

Reply from Meet Margo

Thank you so much for sharing this, Jemma. We’re really sorry the purchase didn’t go through, we know just how stressful that can be, but we’re so pleased Katie and Paige were able to support you and give you some reassurance during such a difficult process. We'd be very happy to support you again for your renewal.

Claire, co-founder

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