Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. #51 of 84 best companies in Mortgage broker
  2. #34 of 96 best companies in Finance broker
  3. #55 of 167 best companies in Insurance broker
  4. #38 of 161 best companies in Non-bank financial service
  5. #7 of 32 best companies in Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just had my first chat with Anny

Just had my first chat with Anny, and she was fabulous. Sent me reminders about our meeting and had a chat about my situation and then sent me further info straight away.
As soon as I know more about my circumstances, I’ll be back in touch with them. Great service.

12 January 2026
Unprompted review
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Reply from Meet Margo

Samantha, we’re delighted to hear your first chat with Anny was such a positive experience and that everything felt clear and well supported from the start - so much so that you’ve already taken the time to leave us a review. We’ll be here whenever you’re ready to pick things back up.

Claire, co-founder

Rated 5 out of 5 stars

Can’t recommend Meet Margo enough

I would recommend Meet Margo to anyone buying a house but especially those who are maybe dealing with more complex circumstances like being self employed. After getting in touch Miranda assisted me with securing a mortgage and has been incredibly helpful over a course of almost two year with planning deposits, calculating affordability and analysing what could be feasible. I’ve worked towards a mortgage my whole adult life and as a business owner the rules have always felt so complicated to me, where at a point I felt like getting mortgage is not possible for someone like me. I must say Miranda and Meet Margo team have made it as easy as possible to plan, choose the right product and secure a mortgage. Very grateful for the help and so excited my daughter and I can now have a place that’s truly ours! Thank you.

12 January 2026
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Reply from Meet Margo

Anastasia, thank you again for trusting Meet Margo with such an important milestone.We know how daunting the mortgage process can feel, especially when you’re self-employed, so we’re incredibly pleased to hear that Miranda was able to support you over such a long period and help make everything feel clearer and more achievable. We’re so happy for you and your daughter, and wish you every happiness in your new home.

Matt, co-founder

Rated 5 out of 5 stars

An outstanding remortgage experience.

We recently worked with Meet Margo in order to remortgage at the end of our fixed term. Jordan and Chloe were fantastic from start to end. Extremely responsive, acted fast and made our lives easier. Thank you!

13 August 2025
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Reply from Meet Margo

Thanks for taking the time to share this, Leticia.

We’re so pleased the team could make your remortgage feel straightforward and stress-free.

Claire
cofounder

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, brilliant app, wonderful informative social media and top notch customer service throughout- taking pride in what you do and doing it to such an exemplary level takes such hard work and its clear thats exactly what they put into this so therefore I couldn't recommend them highly enough.

2 January 2026
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Reply from Meet Margo

Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear that you’ve had a great experience with our service, app, social content, and customer support.

We take a lot of pride in what we do, so it truly means a lot to know that the hard work of the whole team has come through.

Claire
cofounder

Rated 5 out of 5 stars

Excellent, thorough advice in plain language

Excellent advice all the way through and seamless transition from our previous mortgage into the new one. The overall service and attention to detail have been so good I am dealing with MM again to set up other products through them (life insurance/income protection). Absolutely amazing in terms of what they do, how they do it and the underlying ethos they have in order to approach brokerage in a transparent and accessible way, especially for not-so-experienced customers, such as myself.

31 December 2025
Unprompted review
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Reply from Meet Margo

We're framing this! Mortgages and protection can feel intimidating, especially if you’re not dealing with them every day, so knowing we’ve made things feel clear, open and accessible is exactly why we built Meet Margo in the first place.

Thanks again for trusting us, Maximiliano. We’re really glad to be on this journey with you.

Claire
cofounder

Rated 5 out of 5 stars

If you need a new mortgage

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else.
They are super helpful, knowledgeable and really ensure the whole process is simple.
A special thanks to Katie who went above and beyond to help us with everything we needed and really going out her way to help us with any issues we encountered

30 December 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for such a thoughtful review, Natalie. Going the extra mile is very much Katie's style, so this will mean a great deal to her.

Claire
Co-founder, Meet Margo

Rated 5 out of 5 stars

10/10 Service

A huge thank you to Anny and Paige at Meet Margo for making my first-time buyer experience so seamless. They were fantastic throughout and took all the stress out of the process. I couldn’t recommend Meet Margo highly enough—thank you again!

22 December 2025
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Reply from Meet Margo

It's great to hear that Anny and Paige were able to make the process feel straightforward and take the pressure off. They’ll be really pleased to see this.

Thank you again for trusting us with such an important step.

Claire
cofounder

Rated 5 out of 5 stars

Absolutely Brilliant 10/10

Lucinda made the whole process so easy & smooth. I reached out to Matt at Meet Margo initially & he came back to me so quickly. A truly brilliant business to help with mortgage & insurance needs.

22 December 2025
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Reply from Meet Margo

Thank you so much for taking the time to leave such a lovely review and thank you for trusting Meet Margo with your mortgage and insurance needs... it genuinely means the world to us.

Claire
cofounder

Rated 5 out of 5 stars

Couldn’t recommend enough

Couldn’t recommend enough. Amazing staff who are so helpful, knowledgeable and who really ensure the whole process is so seamless and easy. A special thanks to Katie who went above and beyond to help us with everything we needed and really going out her way to help us with any issues we encountered!

18 December 2025
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Reply from Meet Margo

Thank you so much for your kind words and recommendation, Amber - it really means a lot to us.

Wishing you all the very best, and thank you again for choosing us.

Claire
Cofounder

Rated 5 out of 5 stars

Lucinda and Matt were fantastic

Lucinda and Matt were fantastic. They offered great service throughout and were so responsive. Even the estate agent was surprised by how quick we got our mortgage offer through. Would highly recommend to a friend (and anyone who would listen)

16 December 2025
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Reply from Meet Margo

Thank you so much for your lovely review. It’s great to know the speed of your mortgage offer stood out, even impressing the estate agent! We’ll be sure to pass on your kind words to Lucinda and Matt.

Wishing you all the best in your new home.

Claire
cofounder

Rated 5 out of 5 stars

Super Simple and Professional

We worked with Katie Crosby and her assistant Helen for our mortgage. Katie was very attentive and very honest and helpful when finding the best mortgage for us. The process was very professional and Katie’s replies were very speedy. As first time buyers, we required a little more information about the process and we needed more guidance.

I am self employed and my partner has just moved companies meaning some parts were a bit more difficult but it was all very easy with Katie and MeetMargo

12 December 2025
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Reply from Meet Margo

We’re delighted to hear that Katie and Helen were able to support you so well throughout your mortgage journey. We’ll be sure to pass on your kind words to both. Wishing you all the very best in your new home, and thank you for choosing MeetMargo.

Claire
cofounder

Rated 5 out of 5 stars

Great Experience with Meet Margo

I’m really pleased with the support I received from Meet Margo. Aneliya gave clear and helpful advice, taking the time to explain every step, and Paige was excellent at managing my case and keeping me updated. As a first time buyer, they made what could’ve been a stressful process feel smooth and manageable. Highly recommend their services.

5 December 2025
Unprompted review
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Reply from Meet Margo

We’re really happy to hear that Aneliya’s clear guidance and Paige’s updates helped make your first-time buying experience feel calm and manageable. That’s exactly what we aim for.

Thank you again for the recommendation, Isabel

Matt
cofounder

Rated 5 out of 5 stars

Kind, supportive & patient service

However small our query, about any stage of the process, was never an issue or inconvenience to our advisors Katie and Paige. They treat us with patience and support throughout.

2 December 2025
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Reply from Meet Margo

No question is ever too small, Jill. We’re just glad you felt comfortable coming to us throughout the process.

Matt
cofounder

Rated 5 out of 5 stars

As always very friendly

As always very friendly, helpful and efficient. Made the process stress free for me.

2 December 2025
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Reply from Meet Margo

We appreciate your trust, Laura and glad to hear your experience was stress-free.

Matt
cofounder

Rated 5 out of 5 stars

Katie & Mia were amazing from start to…

Katie & Mia were amazing from start to finish on our first mortgage journey. They were both very attentive and helpful with any questions or queries we had. I'd recommend the company to anyone looking and will be sure to use them again with any further projects or purchases we may have in the future. Can't thank them enough.

1 December 2025
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Reply from Meet Margo

Thank you for this lovely review, Liam. It’s wonderful to hear that Katie and Mia made your first mortgage experience feel straightforward and supported from day one.

We really appreciate your recommendation, and it means a lot that you’d come back to us for future plans.

Matt
cofounder

Rated 5 out of 5 stars

Katie and Paige were simply fantastic

Katie and Paige were simply fantastic. The service, expertise and professionalism I have received has been second to none and I would recommend this company to anyone that is looking to secure a mortgage. Thank you to both of them for their hard work and efforts.

28 November 2025
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Reply from Meet Margo

Katie and Paige put so much care into what they do, so hearing that their expertise and support stood out to you means a great deal.

Thanks again for trusting our team.

Matt
cofounder

Rated 5 out of 5 stars

Absolutely flawless experience…

Absolutely flawless experience from start to finish. As first time buyers and with mortgage rates being all over the place it took a little while for us to finally find somewhere and get an offer accepted, but Meet Margo were always happy to help and give advice no matter where we were in the process. A huge HUGE thank you to Miranda Hickey for taking the time to walk us through the different mortgages out there and finding us the best deal based on what worked for us as 2 freelancers, and to the equally wonderful Jordan Kaymills who's consistent support, advice and positivity made the whole process so much less stressful. Simply can't recommend this wonderful company enough. THANK YOU!

26 November 2025
Unprompted review
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Reply from Meet Margo

Elizabeth, it means a lot to hear that you felt supported every step of the way. Miranda and Jordan will also be delighted to hear how much their support and positivity helped ease the stress.

Wishing you all the best in this exciting new chapter.

Matt
cofounder

Rated 5 out of 5 stars

Above and beyond

We recently completed the purchase of our new home. Paige was absolutely amazing throughout the whole process, specially towards the end.
I can’t recommend enough MeetMargo. Such an outstanding team!!

23 October 2025
Unprompted review
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Reply from Meet Margo

Huge congratulations on your new home, Lourdes. We’re thrilled to hear Paige was such a support, especially during those final stages when things can feel most intense.

And thank you for recommending Meet Margo, it genuinely means the world to us.

Matt
cofounder

Rated 5 out of 5 stars

So easy and quick

So easy and quick! We needed mortgage cover and incomd protection for my partner. Elle arranged everything seamlessly and placed the policies in trust immediately to help us. Joe explained everything incredibly and just understood what we were looking for straight away. In less than a day, we were covered and our boys written as beneficiaries. That peace of mind is just what we needed. We are now going to write our wills with them too. Thanks so much both of you, ill be recommending to everyone.

25 November 2025
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Reply from Meet Margo

We're really glad to hear this, Amy. Elle and Joe will be over the moon to read your kind words.

Having your boys protected as beneficiaries right away is so important, and we’re really happy we could support you with that.

Thank you again for your trust and for recommending us, it means a lot.

Matt
cofounder

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