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Meetmyage Reviews 4,811

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,362 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff and customer service for being responsive, helpful, and efficient in addressing their concerns. Many people appreciate the quick response times when they reach out for support, finding the assistance provided to be prompt and professional. However, some people were dissatisfied with the website, describing it as poorly designed and difficult to use. A few other people also felt that the service itself was problematic, with concerns about the authenticity of profiles and the willingness of other users to meet in person.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers praise the support team for being responsive,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the immediate and quick responses... See more

Website

Users describe negative interactions with the website. Many reviewers report concerns about the site's... See more

Service

Consumers find service to be ambiguous, with some reviewers appreciating the efficiency and quick response,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only improvement I would say for the site is the “24 hrs” match timeline doesn’t work for most women to connect with a man… because many women do not look at their accounts until Saturday-Sunday... See more

Company replied

Rated 4 out of 5 stars

The app is very very "jiggy" ... It doesn't respond quickly and it's not that easy to be i hate.. Ie I set my profile for Victoria and melbourne.. And I keep getting most of the messages from Adelaide... See more

Company replied

Rated 4 out of 5 stars

My experience of the site was at first seemimgly positive despite being directed to an area nowhere near me. But, after a while a few conversations, I was getting answers that were word for word the... See more

Company replied

Rated 4 out of 5 stars

I wouldn’t recommend MeetMyAge as a dating site but I received very prompt support when I raised an issue. It took a little pushing for what I asked, but I appreciated the speedy responses and it was... See more

Company replied


Company details

  1. Dating service

About Meetmyage

Written by the company

MeetMyAge is a premium local dating platform for senior people who are in search of a new relationship. Without going through hours of research, find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.

Contact info

Promotion box for Meetmyage

Dating for senior people

Create profile and find your soulmate

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for your great feedback! We’re happy to hear that you had a very good experience with our customer service.

We truly appreciate your support!

Rated 5 out of 5 stars

Thank you for your kind cooperation and…

Thank you for your kind cooperation and understanding

29 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for your kind words! We truly appreciate your feedback.

We’re always here to help and support you whenever needed.

Rated 5 out of 5 stars

MeetMyAge Support Team are very efficient.

MeetMyAge Support Team are fast to respond & very helpful.

Such a pity the dating app is not very good. Not easy to navigate it, plus all the possible dates were at least 3 hours drive away. Even had one in USA & a few in France!

29 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Barbara,

Thank you for your kind words about our support team - we’re glad to hear you found them helpful and responsive.

We’re sorry to hear that your experience with the app itself did not meet your expectations. We understand how important it is to have relevant and nearby matches, as well as an easy-to-use interface. Your feedback highlights areas where we can improve, and we truly appreciate you sharing it.

Thank you for giving the platform a try and for your support.

Rated 1 out of 5 stars
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Please forgive us for the inconvenience!

Let us know if you need any further help, our support team works 24/7.

Have a nice day!

Rated 5 out of 5 stars

I guess I’m just not ready for online…

I guess I’m just not ready for online chatting. I’m 67 years old and it was just so overwhelming. I couldn’t imagine so many women wanting to chat with me. It’s great for people who can keep up. I appreciate your no pressure cancellation policy. I must admit it was fun!!!

27 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Eddie Paez,

Thank you for taking the time to share your thoughtful feedback with us. We truly appreciate your honesty and your sense of humor.

We completely understand that online chatting can feel overwhelming, especially when there is a lot of activity at once. Everyone has their own comfort level and pace when it comes to meeting new people, and it’s important that the experience feels right for you.

At the same time, we’re delighted to hear that you found the experience fun and that you appreciated our straightforward, no-pressure cancellation process.

Your kind and balanced comments mean a great deal to us. Should you ever decide to return in the future, we would be happy to welcome you back.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

My refund issued

My refund was issued and I was not harassed as to why I wanted the refund.

28 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Tammy Scott,

We’re pleased to hear that your refund was issued smoothly and that the process was handled respectfully.

We believe that providing professional, courteous, and pressure-free support is an important part of good customer service, so it’s rewarding to know your experience reflected that.

Your kind words are truly appreciated, and we’re grateful for the opportunity to assist you.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for taking the time to share your feedback with us. We’re pleased to hear that you received a good and quick response to your questions.

Providing timely, clear, and helpful assistance is something our team always strives for, so it’s rewarding to know we met your expectations.

We truly appreciate your kind words and support. If you ever need help again, please don’t hesitate to reach out.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

Very rapid response to my request

Very rapid response to my request. Support members were friendly and professional

28 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Tony,

Thank you for your kind words!

We’re really glad to hear that you received a quick response and found our support team friendly and professional. Your feedback means a lot to us.

If you ever need assistance again, we’re always here to help.

Rated 5 out of 5 stars
Meetmyage logo

Reply from Meetmyage

Dear Tai,

Thank you for your wonderful feedback!

We’re glad to hear that your experience has been easy and enjoyable so far. We hope it continues to be just positive for you.

Rated 5 out of 5 stars

The two people I spoke with via email…

The two people I spoke with via email were very helpful. It was much appreciated!

28 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a message away!

Rated 1 out of 5 stars

Awful site

Awful site, would not recommend. Full of time wasters and fake people!
Why do people sign up for dating sites if they don’t want to date. Apparently it’s a strict rule that they don’t date women they meet on dating sites? What’s the point of that?
When you message to ask for a meet up you get the same standard response from everyone pretty much word for word, no I don’t do meet ups, I’d rather just text on here as it’s more intimate, really???
Also why do people respond to your messages within seconds. Not everyone can be online all at the same time!
Big disappointment this is, not going to waste any more of my time.

27 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Susan,

We regret that your experience was less than satisfactory. If you receive messages with similar content from different users, please make sure that those are not Icebreakers - ready phrases provided by the platform to help users easily start the conversation. You can follow the link to learn more about - https://support.meetmyage.com/en/support/solutions/articles/103000025485-ice-breakers-how-does-it-work-

Nonetheless, if you are certain that the profile is fake or another user is trying to scam you, please immediately report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-

Note that our Moderation Team is available 24/7 to ensure safe and genuine communication on our platform. We will also notify you of the investigation results once the case is checked.

Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com.

Rated 5 out of 5 stars

Resolved my issue and sent email to…

Resolved my issue and sent email to confirm. Very impressive the way that they were professional

27 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for taking the time to share your positive feedback with us. We’re delighted to hear that your issue was resolved promptly and that you received email confirmation as expected.

It’s especially rewarding to know that our professionalism made such a positive impression on you. Providing clear communication, reliable assistance, and courteous service is always our goal.

Your kind words mean a great deal to our team and motivate us to continue delivering high standards of support.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

I recently subscripted to this Dating…

I recently subscripted to this Dating agency and paid my membership, but to be honest the ladies that were registered in my age group that I had specified ,were not in the distance I would have liked (some distance),so I called the UK support help line. One of the Support team ladies answered and her name was Kylie Moore. After explaining my case etc I requested that I would like to unsubscribe. This was dealt with a very professional manner and was explained the cancelation process through out .. Thank you very happy.

27 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Wayne,

Thank you for taking the time to share your experience with us. We appreciate your honest feedback regarding the match distance preferences, and we understand how important it is to find connections within a suitable location range.

At the same time, we’re delighted to hear that your request was handled professionally and efficiently by Kylie Moore. Providing clear guidance, respectful communication, and a smooth support experience is something we highly value.

We’re especially pleased to know that Kylie was able to assist you throughout the cancellation process and leave you feeling satisfied with the service you received. Your kind words will certainly be shared with her and the team.

Thank you again for your feedback, and we truly appreciate the opportunity to have assisted you.

Customer Support Team
MeetmyAge

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

great service

23 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear James!

Thank you for your kind words!

We’re delighted to hear that you had a great experience with MeetMyAge. Our team works hard to provide a smooth and enjoyable environment for our users, and it’s always rewarding to know that our efforts are appreciated.

If you ever need any assistance or have suggestions, please don’t hesitate to reach out — we’re always here to help.

Kind regards,
MeetMyAge Support Team

Rated 5 out of 5 stars

I accidentally clicked a button with no…

I accidentally clicked a button with no backing out rules but this charge was refunded for half of it.

25 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer!

Thank you for your feedback.

We understand how accidental clicks can be frustrating, and we’re glad that our team was able to assist and provide a partial refund in your case.

Your experience is important to us, and we’ll continue working to make the platform clearer and more user-friendly to help avoid situations like this.

Best regards,
MeetMyAge Support Team

Rated 4 out of 5 stars

Helpful support/not a recommended site for finding a match.

I wouldn’t recommend MeetMyAge as a dating site but I received very prompt support when I raised an issue. It took a little pushing for what I asked, but I appreciated the speedy responses and it was resolved.

25 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer!

Thank you for your feedback.

We’re glad to hear that our support team was able to assist you promptly and resolve your issue — that’s very important to us.

At the same time, we’re sorry that the overall experience did not meet your expectations. Your comments are valuable and will be shared with our team as we continue working to improve the platform.

We appreciate you taking the time to share your experience.

Best regards,
MeetMyAge Support Team

Rated 5 out of 5 stars

Customer service is great!

Customer service is great!

25 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer!

We appreciate your positive feedback regarding our customer service. We are happy to hear about your great experience!

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