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Meetmyage Reviews 4,811

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,362 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff and customer service for being responsive, helpful, and efficient in addressing their concerns. Many people appreciate the quick response times when they reach out for support, finding the assistance provided to be prompt and professional. However, some people were dissatisfied with the website, describing it as poorly designed and difficult to use. A few other people also felt that the service itself was problematic, with concerns about the authenticity of profiles and the willingness of other users to meet in person.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers praise the support team for being responsive,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the immediate and quick responses... See more

Website

Users describe negative interactions with the website. Many reviewers report concerns about the site's... See more

Service

Consumers find service to be ambiguous, with some reviewers appreciating the efficiency and quick response,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only improvement I would say for the site is the “24 hrs” match timeline doesn’t work for most women to connect with a man… because many women do not look at their accounts until Saturday-Sunday... See more

Company replied

Rated 4 out of 5 stars

The app is very very "jiggy" ... It doesn't respond quickly and it's not that easy to be i hate.. Ie I set my profile for Victoria and melbourne.. And I keep getting most of the messages from Adelaide... See more

Company replied

Rated 4 out of 5 stars

My experience of the site was at first seemimgly positive despite being directed to an area nowhere near me. But, after a while a few conversations, I was getting answers that were word for word the... See more

Company replied

Rated 4 out of 5 stars

I wouldn’t recommend MeetMyAge as a dating site but I received very prompt support when I raised an issue. It took a little pushing for what I asked, but I appreciated the speedy responses and it was... See more

Company replied


Company details

  1. Dating service

About Meetmyage

Written by the company

MeetMyAge is a premium local dating platform for senior people who are in search of a new relationship. Without going through hours of research, find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.

Contact info

Promotion box for Meetmyage

Dating for senior people

Create profile and find your soulmate

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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Rated 1 out of 5 stars

Scam

Website itself is terrible. Virtually none of the men on there wrote anything about themselves whatsoever and most pictures, at least 95%, were very miserable looking faces indeed.
I decided to cancel it on day eight, well within the 14 day period, but they refuse to refund although this is my legal right.

It seems that the customer service is AI and not fit for purpose and working against UK law. Avoid avoid avoid.

10 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Cazzy!


Thank you for your feedback.

We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding profile quality and the overall impression of the platform.

Regarding refunds, all requests are reviewed in accordance with our Membership Policy and applicable regulations. If you believe your case has not been handled correctly, we encourage you to contact our support team directly so we can review it again in detail.

We also want to assure you that our support team consists of real agents who aim to assist users fairly and professionally.

Your feedback is important to us and will be shared with the relevant team.

Best regards,
MeetMyAge Support Team

Rated 5 out of 5 stars

Prompt and courteous service

Prompt and courteous service! The agents are keepers!

25 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for your kind words!

We’re delighted to hear that you found our service prompt and courteous. Our team truly appreciates your feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.

Rated 5 out of 5 stars

Parson was very helpful

Parson was very helpful, responsive and took care of my problem.Immediately

25 April 2026
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Reply from Meetmyage

Dear Cusoon,

We’re thrilled you had a great experience! If you have any more insights or stories to share, we’d love to hear them.

Rated 2 out of 5 stars

Meet my age

Meet my age, seemed very scammy. I was bombarded with message requests, many of them with the same wording. They say the accounts are genuine but the fact that they push the messaging subscription to do anything and the replies seem very vague is a red flag to me.

25 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Mark,

Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.

If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-. Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed.

If you need further information, please don’t hesitate to ask.

Customer Support Team support@meetmyage.com.

Rated 5 out of 5 stars
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for taking the time to share your kind feedback. We’re delighted to hear that everything was good and that you were satisfied with your experience.

Your support means a great deal to us and encourages our team to continue providing the best possible service.

We truly appreciate your positive words. If you ever need assistance in the future, please don’t hesitate to reach out.

Customer Support Team
MeetmyAge

Rated 1 out of 5 stars

AI Chat Bots!

AI Chat Bots!

Wastage of time!

24 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Alexander Smith,

We’re sorry to hear that your experience on the platform felt like a waste of time and did not meet your expectations.

We take concerns regarding AI chat bots, fake profiles, or inauthentic communication very seriously. Our platform is intended for genuine user interactions, and our Moderation Team works continuously alongside advanced anti-fraud systems to detect and remove accounts that may violate platform rules.

If you encountered profiles or conversations that seemed suspicious, we strongly encourage you to report them so our team can investigate promptly and take appropriate action.

You can learn how to report a user here: https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-

We appreciate your honest comments, as feedback like yours helps us improve the safety and quality of the user experience.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

Hannah is very helpful

Hannah was very helpful in explaining the extra charge for my subscription. I would have never guessed it was an international transaction charge.

24 April 2026
Unprompted review
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Reply from Meetmyage

Dear Christine,

Thank you for your kind feedback!

We’re glad to hear that Hannah was able to clearly explain the situation and assist you. It’s truly rewarding to know you had a positive experience with our support team.

We remain committed to providing helpful and transparent service, and we’re always here if you need any further assistance.

Rated 4 out of 5 stars

it gave me the opportunity to chat with…

it gave me the opportunity to chat with several women of my age group that I chose in my bio

20 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Tommie,

Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service. Let me know what’s happening

24 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Katherine,

Thank you for your feedback!

Please be active in communication, we wish you pleasant acquaintances!

Let us know if you need any further help, our support team works 24/7.

Have a nice day!

Rated 4 out of 5 stars

She finally agreed to give me a full…

She finally agreed to give me a full refund. She was understanding.

24 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Francis Peirce,

Thank you for your honesty in sharing this with us!
Let us know if you need any further help, our support team works 24/7.

Have a nice day!

Rated 5 out of 5 stars

I like it alot

I strive to treat people with respect, honesty, and kindness every day. I show up for others, listen without judgment, and try to make a positive impact in small, meaningful ways. I take responsibility for my actions, keep growing, and aim to leave people and situations better than I found them.

23 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Tadj,

Thank you for your feedback!
We wish you pleasant acquaintances!

Do not hesitate to contact us, the support team works 24/7.

Have e nice day!

Rated 1 out of 5 stars

Screen your customers

Screen your customers, none of the ten men ever intended to date in person. Hiding behind texts online. Total waste of time and money

16 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Jane,

We’re sorry to hear that your experience on the platform was disappointing.

We understand that many users join with the expectation of meeting others in person and building meaningful relationships. When communication remains limited to online messaging.

Please note that each member may have different intentions, comfort levels, and timelines when it comes to dating and meeting face to face. However, we also take concerns about misleading behavior or non-genuine use of the platform seriously.

Our Moderation Team works continuously to review reported accounts and maintain a safe and authentic environment. If you believe any profiles were not using the platform sincerely, we encourage you to report them so that our team can investigate.

You can learn how to report a user here: https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-

We appreciate your honest comments, as feedback like yours helps us continue improving the user experience.

Customer Support Team
MeetmyAge

Rated 1 out of 5 stars

Terrible dat site

Terrible site
You talk to AI robots not matches
They sting you for charges without you realising it
I'm trying to get my fees refunded through my credit card provider
Do not use this app

20 April 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Frances O'Riley,

We’re sorry to hear that your experience with the platform has been so disappointing.

We understand your concerns regarding authenticity of communication, charges, and overall trust in the service. Please note that our platform is intended for genuine user interactions, and concerns about suspicious or inauthentic activity are taken seriously. Our Moderation Team works continuously alongside security systems to review accounts that may violate platform rules. If you came across profiles that seemed inauthentic or misleading, we strongly encourage you to report them so our specialists can review the situation and take appropriate action. You can find guidance here: https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-

Regarding charges, we understand how important billing clarity is. Fees may apply depending on the selected subscription plan or paid features used within the platform. If you believe any charges were unclear or unexpected, we encourage you to contact our Customer Support Team directly so your account and billing history can be individually reviewed.

Please reach out to us at support@meetmyage.com with your registered email address and any relevant payment details, and our team will be glad to assist you.

We appreciate your honest feedback, as it helps us identify where improvements are needed in both communication and user experience.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

Great site that was easy to use and…

Great site that was easy to use and found somebody within a month

23 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you so much for sharing your wonderful feedback with us. We’re delighted to hear that you found the site easy to use and that you were able to connect with someone within such a short time.

It’s always rewarding to know that our platform has helped create meaningful connections and provided a positive experience.

We truly appreciate your support and wish you all the best. Thank you for choosing MeetmyAge.

Customer Support Team
MeetmyAge

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Happy with the results so far

Happy with the results so far

4 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Neil,

It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a message away!

Rated 5 out of 5 stars

Its a good site when you get a real…

Its a good site when you get a real person to chat too,but they use a lot of Ai profiles be aware

22 April 2026
Meetmyage logo

Reply from Meetmyage

Dear Mr Troyd Booth,

Please forgive us for the inconvenience, the moderation team is constantly checking users. Unfortunately, we cannot influence their behavior.
Please be active in communication, we wish you pleasant acquaintances!
Let us know if you need any further help, our support team works 24/7.

Have a nice day!

Rated 5 out of 5 stars

Good but not many want to go on dates…

Good but not many want to go on dates need some free credits to continue chatting here

13 July 2025
Meetmyage logo

Reply from Meetmyage

Dear HunglikeA,

Thank you for your feedback!

Do not hesitate to contact us, the support team works 24/7.

Have e nice day!

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