MegaChess Reviews 18

Unfortunately, my experience with this vendor, specifically Ken, was unnecessarily difficult and unprofessional. In order to purchase, I had to get their W9. Due to emails being sent to spam, I had to ask for this twice, which apparently annoyed Ken. When I was able to review the W9, I realized they were using the 2018 version. When I politely asked for the correct, updated version required for compliance (2024 or newer), I was met with condescending, dismissive, and threatening responses rather than a willingness to resolve the issue. He told me that we either purchase by CC or he was going to cancel my order, simply because HE was confused on what I needed.

I expect a baseline level of professionalism and accuracy when coordinating with vendors—especially as a paying customer. The tone throughout the exchange made it clear this is not someone I’d choose to work with again.

Would not recommend, unless you're comfortable chasing paperwork and being spoken to with unwarranted attitude.

I ordered 6 large pieces from MegaChess during the holidays and received them very quickly. One piece was damaged in shipping. I snapped a quick pic and emailed it customer service on Christmas Eve, THEY REPLIED within an hour and had a new one in the mail the day after Christmas. That's customer service.

Highly recommend this company, very ethical.

Well priced, well packed, and fast delivery.

We ordered the 25" outdoor chess set. It arrived in 2 packages according to the timeline promised at purchase. Relatively light-weight but that is to be expected with a plastic set. The wind has not yet blown any pieces over. Looking forward to fun in the yard.

So far they are great! Fairly expensive for lightweight plastic(light enough to be portable which I like).
They look great in our yard!
I'm curious to see how they hold up over time. I'm a Chess teacher so they will get a lot of use.
Thanks!

The people at Megachess were a pleasure to deal with. I would not hesitate to order from them again.

The product was as advertised and I received it in a timely manner so the service was done well

Quick service/delivery. Arrived in less than a week, for 16 in set (non freight, regular UPS). Ordered Fri, shipped Mon, arrived to NY on Thurs.

Good and quick service, will be ordering more.

I was able to order just one Pawn 9" piece that was stolen from our school library chess set. It was very convenient to be able to do that. I thought shipping was a little pricey, but overall, it was effortless to order and receive the product.

They're perfect and exactly what we were looking for. Our wedding is now complete.. thank you

Excellent customer service, excellent products, thank you!

Happy with our purchase. Would definitely recommend

It was great and I thank you so much for everything!

great product - great experience with supplier.

Great customer service! They helped me figure out storage options just like their site said they would.

Good products, reasonable price, and fast shipping.

Don't look anywhere else! Best quality, timely shipping, responsive customer service (and I am a stickler for that)...my husband and his bestfriend had hours of fun and I even learned how to set the chess pieces up because the game was so consuming and fun! Thanks to this awesome purchase...I am the best "wife ever!!!"