Megaretailer Reviews 

2,519
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery and the excellent product prices that make routine and bulk shopping extremely affordable. Shoppers genuinely appreciate the careful packaging, which ensures fragile goods arrive safely, alongside the wonderful ease of navigating the online store to place orders seamlessly and quickly. However, some people mentioned receiving damaged items during transit or experiencing frustrating issues with missing or incorrect products in their packages. A few consumers also noted occasional instances of receiving out-of-date goods or facing unexpected delivery delays that slightly impacted their overall satisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting fantastic selections at great prices and... See more

Price

Users describe positive interactions with price, frequently highlighting exceptional affordability, great... See more

Order

Reviewers highlight positive aspects of order, noting that the website is user-friendly, prices are good, and... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after ad... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support go... See more

Company replied

Rated 5 out of 5 stars

Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with good... See more

Company replied

Rated 5 out of 5 stars

When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not... See more

Company replied


Company details

  1. Confectionery

Written by the company

MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(2,519)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service food excellent…

Excellent service food excellent quality ,fresh,well packed,great choice of food,speedy delivery .highly recommended and also the fantastic customer service ….

14 May 2026
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Reply from Megaretailer

Hi, thank you for your wonderful review. We’re delighted to hear you’re happy with the quality, packing, and delivery, as well as our customer service. Thanks again for your recommendation and for choosing Megaretailer.

Rated 5 out of 5 stars

Good and fast delivery

Good and fast delivery

20 May 2026
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Reply from Megaretailer

Hi, thank you for your kind review. We’re really pleased to hear you were happy with our good, fast delivery. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

Great products

Great products, great prices and delivery is quick. Really easy to order and I always find really good bargains.

20 May 2026
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Reply from Megaretailer

Hi, thank you for your wonderful review. We’re really pleased to hear that you’re enjoying our great products, competitive prices, and quick delivery. It’s fantastic to know you find our ordering process easy and are able to grab some great bargains with us. Thanks again for choosing Megaretailer.

Rated 3 out of 5 stars

refunded items when it never said…

refunded items when it never said anything about them being out of stock on their website.

13 May 2026
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Reply from Megaretailer

Hi, thank you for your feedback. We’re really sorry for the disappointment caused. Unfortunately, some of the items in your order were out of stock at the time of processing, which is why they were refunded. We understand this is frustrating, especially if they appeared available online, and we sincerely apologise for any inconvenience caused.
We are continuously working to keep our stock levels as accurate as possible and appreciate your feedback regarding this.
Please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

Wonderful …

Quick delivery .. Amazing prices and perfect items in stock online

19 May 2026
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Reply from Megaretailer

Hi, thank you for your wonderful review. We’re really pleased to hear you were happy with our quick delivery, amazing prices, and that everything was in stock online. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

The price was the major factor in my…

The price was the major factor in my ordering of the product

19 May 2026
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Reply from Megaretailer

Hi, thank you for your positive review. We’re happy to hear that you think we have very good deals on our products. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

Fast communication, dispatch, delivery and excellent prices

Fast communication from customer services, quick dispatch and delivery, excellent prices!
Best price online for monster energy drinks, save a fortune buying by the crate if you have an ADHD household that runs on monster 😅

18 May 2026
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Reply from Megaretailer

Hi, thank you for your fantastic review. We’re really pleased to hear you were happy with our fast communication and quick delivery. It’s great to hear you found such a good deal on Monster Energy! We’ll make sure to keep you stocked up.
Your go-to Monster supplier – Megaretailer 😄

Rated 5 out of 5 stars

Glad I found the company to order from!

We were looking for dark cherry Fanta and managed to find them at megaretailer. Great company. Quick delivery. Will definitely be using them again the the future.

18 May 2026
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Reply from Megaretailer

Hi, thank you for your wonderful review. We always try to stock a wide variety of flavours and options so our customers can find exactly what they’re looking for. It’s great to hear this helped in your case! If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

A MUST TRY

ALWAYS GOOD SERVICE AND QUALITY ITEMS

18 May 2026
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Reply from Megaretailer

Hi, thank you for your wonderful review. We’re really pleased to hear you’re happy with the service and the quality of your items. We always aim to deliver the best experience possible. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

Ordered on line

Ordered on line , picked up in Rochdale no fuss order
Ready on arrival.

6 May 2026
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Reply from Megaretailer

Hi, thank you for your wonderful review. We’re so pleased to hear your order was ready for collection and that everything was quick and easy, and we really appreciate you using our pick-up option.
It means a lot to us, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Everything was fine

Everything was fine, good prices and good delivery service.

23 March 2026
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Reply from Megaretailer

Hi, thank you for your positive review. We’re really pleased to hear your order was completed quickly and that you were happy with our affordable prices. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

Great value

Great service order completed quickly

11 May 2026
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Reply from Megaretailer

Hi, thank you for your wonderful review. We’re really pleased to hear your order was completed quickly and that you were happy with the service. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

I am a first time customer of…

I am a first time customer of Megaretailer and I was so impressed with everything on my recent order: the packing was second to none, the delivery on time, the prices were unbeatable anywhere, the deals were not to be missed and the customer service was outstanding. I have just become a regular customer, don't hesitate to become one as well. Thank you Megaretailer.

18 May 2026
Unprompted review
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Reply from Megaretailer

Hi, thank you for your wonderful review. We truly appreciate your kind words about our packing, delivery, prices, deals and customer service. It means a lot to hear you’ve chosen to become a regular customer. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com..

Rated 1 out of 5 stars

Don't Bother

The first time I ordered from here, for collection, it took nearly a week to receive the ready to collect email. I gave them the benefit of the doubt as things can happen. The second time I ordered, for collection again, I waited a full 7 days with no communication from Mega or a ready to collect email. Today I receive an email as they are refunding the order. No reasons why just the refund notification. I will not be ordering online from them ever again. Even delivery is extortionate pricing. Instore you can get some good items but their online ordering system leaves alot to be desired. I really wouldn't bother.

18 May 2026
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Reply from Megaretailer

Hi, we’re really sorry to hear about your experience and the lack of communication.
Unfortunately, the reason for the refund was that the item went out of stock while we were processing your order, and we weren’t able to fulfil it in time. We fully understand how frustrating the delay and lack of updates must have been, and we sincerely apologise for this.
Your feedback on our collection service and communication has been noted, and we’ll use it to improve going forward. If you’d like to discuss this further, please don’t hesitate to contact us at orders@megaretailer.com.

Rated 5 out of 5 stars

𝗠𝗲𝗴𝗮𝗿𝗲𝘁𝗮𝗶𝗹𝗲𝗿 𝗘𝗻𝗴𝗹𝗮𝗻𝗱🏴󠁧󠁢󠁥󠁮󠁧󠁿

Excellent service from megaretailer. The website was easy to navigate, prices were great and the ordering process was quick and simple. Delivery was fast and everything arrived exactly as expected.

25 June 2025
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Reply from Megaretailer

Hi, thank you for your wonderful review. We’re really pleased to hear you’re happy with our website, fast delivery and prices. We always aim to deliver the best service possible. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

Mega Retailer was able to supply items…

Mega Retailer was able to supply items that were completely unavailable in my local area. The right items at a good price. The delivery was very reasonable, too, though I wish I lived nearer to Rochdale!

5 May 2026
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Reply from Megaretailer

Hi, thank you for your great review. We’re really pleased we were able to supply the items you couldn’t find locally and get them delivered to you at a fair price. It’s great to hear the delivery met your expectations too. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098. Thanks again for choosing MegaRetailer.

Rated 5 out of 5 stars

Always fast delivery

Always fast delivery, and also had a small problem with one delivery but they sorted it out very quickly. Great company

5 May 2026
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Reply from Megaretailer

Hi, thank you for your great review. We’re really pleased to hear you’re happy with our fast delivery, and we’re glad we were able to resolve the issue quickly for you. We always aim to deliver the best service possible. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

Perfect packing and easy to order from

Perfect packing and easy to order from! 5/5 stars 🌟

5 May 2026
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Reply from Megaretailer

Hi, thank you for your great review. We’re glad you found ordering easy and that everything arrived perfectly packed 🌟 If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.

Rated 5 out of 5 stars

G³ood service.

Came well packaged, and on time. Couple of freebies as well. Nice touch!

5 May 2026
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Reply from Megaretailer

Hi, thank you for your great review. We’re glad everything arrived well packaged and on time, and that you enjoyed the freebies, it's part of our promotion to include a little extra with every order! Thanks again for choosing MegaRetailer.

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