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megatel.co.nz Reviews 2

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TrustScore 3 out of 5

3.2

Telecommunications service provider
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Company details

  1. Telecommunications service provider
  2. Internet provider
  3. Internet Service Provider
  4. Phone and internet services
  5. Telecommunications Contractor

Contact info

3.2

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Worst customer service

Absolutely atrocious customer service, no one will take responsibility for anything. They tell you to lodge a support ticket in the app but then just mark it complete without actually communicating with you directly and the problem remains unresolved. I provided proof of final meter readings on my move out date, and they issued an estimate anyway which was more than the actual reading I sent them. Then after them refusing to help me over the phone I lodged a complaint in the app and they made the situation worse by somehow transferring my old meter to my new account and charging me even more!? I don’t even have words for the level of unprofessionalism and incompetence they have displayed.

11 February 2026
Unprompted review

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