Meg Rivers Bakers of Happiness Reviews 

2,611
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

So I am writing this review as a cautionary warning to anyone who is thinking of buying from Meg Rivers Artisan Bakery. I paid the princely sum of £53 for the Showstopper Christmas Stag cake.... See more

Rated 5 out of 5 stars

My family absolutely loved the fruit cake. I have enjoyed homemade Christmas cakes all my life and this was as good if not better. We will be back! Many thanks Meg Rivers.

Rated 5 out of 5 stars

I organised boxes of brownies as a thank you for my team after successful delivery of a huge project. Jessica couldn't have been more helpful, allowing me to upload the info in a spreadsheet rather t... See more

Rated 5 out of 5 stars

Beautiful presented, the biscuits are fresh, tasty and so delicious they melt in your mouth the best!!. They make a wonderful gift and are something special. Alice kept me updated on my delivery. She... See more

Company details

  1. Cake shop
  2. Bakery
  3. Online Food Ordering Service
  4. Wholesale Bakery

Written by the company

Handmade cakes delivered as a gift or for you from our bakery in the Cotswolds. Every cake is finished and decorated by hand. All cake, traybakes and biscuit orders can be delivered next-day with your own personal message from our bakery in the Cotswolds. Cakes by Post Anywhere in the UK Founded in 1989 by keen baker Meg Rivers, we’ve built up a trusted and reliable reputation for outstanding bakes that arrive in tip-top condition every time. Whether you’re looking for a party centrepiece or a special gift for a loved one, Meg Rivers Bakers of Happiness offers hand-baked cakes across the UK. Sadly, Meg passed away in 2001, but her legacy and passion for quality cakes live on, and we continue to deliver cakes to thrilled recipients around the country. All of our delicious recipes are based on Meg’s own catalogue, and we pride ourselves on fantastic customer service — something Meg really valued. Our cakes are perfect as a thoughtful present for a loved one, whether it’s for a birthday, to say congratulations, or to help them through a stressful exam time! And with our next day cake delivery service, you can send a sumptuous gift anywhere in the UK quickly and easily - hand baked by our skilled crafts people.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.5

All reviews

(2,611)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mammy knows!

I ordered a Ginger Cake for my Mammy... she is very particular and likes a real zing and ginger chunks. She said it was delicious!
I was impressed at how quickly it arrived....despatched the day after ordering.

16 March 2023
Rated 5 out of 5 stars

Brilliant birthday cake service

Unforeseen emergency birthday cake was delivered within 24hrs of placing our order to a super grateful Dad when we were unexpectedly unable to travel for his 88th birthday. Thanks heaps 🥳

16 March 2023
Rated 5 out of 5 stars

Happy with my cherry cake

The cherry cake was lovely with plenty of cherries and although the delivery was slightly delayed, arriving on Saturday lunchtime instead of Friday, I wasn’t charged any extra for weekend delivery and it arrived well packaged in good condition and was thoroughly enjoyed.

16 March 2023
Rated 1 out of 5 stars

cake ordered for my birthday.

cake ordered for my birthday.. nothing arrived. even if refunded I won't be a client again

19 March 2023
Meg Rivers Bakers of Happiness logo

Reply from Meg Rivers Bakers of Happiness

Hi Caterina, I'm sorry the courier failed to get your parcel to you on the date requested. As discussed on the phone it left us in plenty of time and for some reason was held up at the hub. Our website states clearly that we send everything on a best endeavour basis as we are somewhat at the mercy of couriers and we always suggest taking delivery 2 days before a special event. I refunded your cake fully and you should have had delivery of your delayed cake within the following 24hours. If you didn't please advise so I can return to the courier and see if there was a reason for not delivering your cake even though it was delayed. kind wishes, Jessica

Rated 5 out of 5 stars

Don't Miss It!

My order was taking quickly and efficiently by a very friendly person - the only complaint was the Simnel Cake was so delicious I've eaten it already - don't miss it!

14 March 2023
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - I spoke to a very helpful member of the team out of hours and received an email to another query over the weekend.
The delivery arrived on my chosen date and the cakes are the best I have tried ordering online. I will be using this family business again who are definitely the “bakers of happiness”

10 March 2023
Rated 5 out of 5 stars

Wonderful taste

Bought shortbread package for elderly relative and then decided to indulge myself .
Well worth it ,great taste and beautifully packed

15 March 2023
Rated 5 out of 5 stars

good introduction to Meg Rivers cakes

Attractive reusable tin, arrived securely packaged. The mini selection of cakes was a good way to try the various flavours without ruining your bank balance or waistline. The chocolate, ginger and fruit cakes were especially good.

28 February 2023
Rated 3 out of 5 stars

Limited Edition Coffee & Walnut Cake

I ordered the Limited Edition, extremely pricey, Coffee & Walnut Cake. The presentation was great, but sadly the cake was very dry and we ended up throwing it out.
I also ordered the Cake Tins & the 'Buy 1 get 1 free' 4" mini Christmas cake...all excellent.

21 February 2023
Rated 5 out of 5 stars

Fantastic, highly recommend

Fantastic, would recommend. Very helpful in answering questions and arrived promptly with extras ordered in perfect condition, good value too as less than other places and yet very high quality cake and icing

20 February 2023

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