Mejuri Reviews 5,384

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,073 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and craftsmanship of the products, often highlighting their unique and elegant designs. Many appreciate the wide selection of jewelry available, suitable for various tastes and occasions. The staff and customer service are frequently commended for being friendly, helpful, and responsive, making the shopping experience pleasant and efficient. However, some customers expressed dissatisfaction with the durability of certain items, particularly regarding clasps and the longevity of some gold pieces, with a few reporting issues like breakage or tarnishing after a short period. There were also occasional concerns about the pricing of some items, with a minority feeling they were expensive compared to the perceived quality or alternatives.

What people talk about most

Product

Customers consistently express satisfaction with the product quality, often highlighting the elegant designs... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as well-made,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness,... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the reasonable and affordable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Richard at Ossington location was amazing. So caring, and his attention to detail was above average. My only feedback is that Mejuri discontinues items way too frequently. It's disappointing to have b... See more

Rated 4 out of 5 stars

Excellent products, craftsmanship is spot on. The diamond initial charm is fantastic. The chain is really nice too, however, when the chain arrived it was quite tangled. It was on a little square th... See more

Rated 4 out of 5 stars

I have been a loyal customer since 2019. I purchased an item to commemorate the death of a dearly loved family pet, it was to be a Christmas gift. Upon opening of the item I was shocked, it was not w... See more

Rated 4 out of 5 stars

There isn't a Mejuri store in the city where I live (Dallas). So, if I'm in a city that has one I always go in and get something for myself to remember the trip. My experience in Chicago was the worst... See more


Company details

  1. Shopping & Fashion

Written by the company

Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love Mejuri

Love Mejuri, I get all my jewelry from there. It’s great quality, super stylish and lasts forever. I wear my jewelry everyday and it still looks amazing!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Mejuri:

My experience with Mejuri:

I loved purchasing jewelry items from Mejuri! Not only are they good quality, the style is unique and unmatched by other jewelery companies. I like that their pieces are in style, long lasting, have practical wear, and are beautiful.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m from Singapore and have been…

I’m from Singapore and have been Mejuri’s customer for a few years now. The shopping experience has been great from Shipping to its super fab packaging.
Prices are generally reasonable and quality is always excellent.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

My first Mejuri piece and it will not…

My first Mejuri piece and it will not be my last! The ring is beautiful and fits perfectly. Shipping was very fast within Canada. I ordered on Monday afternoon and received 2 days later on Wednesday morning!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service & Value

This is probably my 4th purchase with Mejuri, and I've been obsessed with each item I've purchased! Their Customer Service is also top notch. I received a pair of chunky hoops as a gift but sadly just couldn't get them to fit into my earring hole :( I reached out and provided minimal information and the team was able to assist me with a return for store credit. I was super excited to be able to purchase another pair of earrings, thanks to the help of the team. So excited to receive them!!!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful 14c Gold jewellery

Excellent description of products available with accompanying photography of model wearing it, good quality and beautiful jewellery; easy to order and swift delivery with regular updates when in transit

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Pretty Jewelry and Easy Online Purchase

My purchase was easy to make online, delivery was fast and efficient, but most of all I love my diamond star earring charms. They are tiny, but really sparkle in the light and look very, very pretty.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Great shop and great experience

Whole process altogether. Great assortment for every taste and pocket. Customer support very helpful. Experience in total is very safe and you get excellent value for your money. Even if you have to return something because of wrong size it goes smoothly and without any issues.

16 April 2026
Unprompted review

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