Melarey Boutique Reviews 

65
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I ordered a pair of shoes on 11/24/24 and here we are on 12/12/24 and the shipment status just now says they are getting ready to depart China…nearly 20 days after purchasing. I understand this is a f... See more

Rated 1 out of 5 stars

BUYER BEWARE!! This company is misleading and fraudulent! I would never order from them again! Be sure to read their return policy before ordering. They are based out of China so your clothes are much... See more

Rated 5 out of 5 stars

I've never purchased jeans from Melarey before,but these are incredible! Really well-fitting and quite comfy! Although I usually wear size 10,I ordered a L! I'm so happy I ordered a size higher becaus... See more

Company replied

Rated 1 out of 5 stars

Their return policy does not allow returns or refunds. Only store credit. None of tge jeans fit or looked like the ones in the photos. Buyer beware, you will be out money if you cannot find a pair tha... See more

Company details

Written by the company

Founded in 2018, Melarey embarked on its journey in the fashion industry by launching its own e-commerce clothing line, Melarey. Specializing in casual yet stylish apparel, Melarey offers the latest trends in tops, dresses, swimwear, and more, ensuring customers always have access to the newest and most fashionable looks.


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1.6

Bad

TrustScore 1.5 out of 5

65 reviews

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1.6

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Rated 5 out of 5 stars

I've never purchased jeans from Melarey…

I've never purchased jeans from Melarey before,but these are incredible! Really well-fitting and quite comfy! Although I usually wear size 10,I ordered a L! I'm so happy I ordered a size higher because the review said to do so if you don't want them to be tight like leggings. I'll place another order for additional colors.

26 June 2024
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Reply from Melarey Boutique

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our jeans and find them well-fitting and comfortable. Your satisfaction is our priority, we look forward to assisting you with more colors in the future.

Rated 5 out of 5 stars

I recently purchased a beautiful summer…

I recently purchased a beautiful summer dress from Melarey, and I couldn't be happier with my purchase. The dress fits perfectly and the fabric feels very high quality. Shipping was delayed by a few days, but their customer service team was fantastic. They kept me updated and even gave me a 20% off coupon for my next purchase as an apology. I received so many compliment when I wore the dress to a party last weekend. Highly recommend Melarey for stylish and affordable women's fashion!

10 May 2024
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Reply from Melarey Boutique

Thank you so much for your wonderful feedback! 💖 We're thrilled to hear that you loved your dress from Melarey! It's fantastic to know that it fit perfectly and that you found the fabric to be of high quality. We apologize once again for the slight delay in shipping but are glad our customer service team could assist you well. Your satisfaction means everything to us, and we're delighted that you received compliments at the party! We truly appreciate your recommendation and look forward to serving you again soon. Stay stylish with Melarey! ✨

Rated 5 out of 5 stars

Melarey has a fantastic collection of…

Melarey has a fantastic collection of women's clothing. I recently bought a few tops and they are all of great quality and very trendy. The sizing was accurate, and the colors were just as vibrant as shown on the website. The only downside was that one of the tops took a bit longer to arrive, but the wait was worth it. I'm happy with my purchases and will shop here again

18 April 2024
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Reply from Melarey Boutique

Thank you for sharing your experience with us! It's wonderful that the tops you purchased met your expectations in terms of quality and trendiness. Accurate sizing and vibrant colors are key priorities for us, so we're thrilled that they lived up to what you saw on our website. We apologize for any delay with one of the tops, but we're glad to hear that it was worth the wait. Your satisfaction is important to us, and we look forward to welcoming you back for your next shopping experience at Melarey!

Rated 5 out of 5 stars

I bought a pair of shoes from Melarey…

I bought a pair of shoes from Melarey and I'm quite satisfied with my purchase. The shoes are stylish and comfortable, perfect for both casual and dressy occasions. There was a slight delay in shipping, but the customer service team kept me informed throughout the process. Overall, a great shopping experience and I will be coming back for more!

22 May 2024
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Reply from Melarey Boutique

Thank you for sharing your experience with us! We're delighted to hear that you're enjoying your stylish and comfortable shoes from Melarey. We appreciate your understanding regarding the shipping delay, and we're glad our team could keep you informed throughout. Your satisfaction is important to us, and we look forward to serving you again soon for more stylish shopping moments at Melarey!

Rated 1 out of 5 stars

SCAMMERS! They steal images from other ACTUAL boutique sites and pass it off as their own...

These people don't even deserve one star.... BEWARE!! This is a very misleading and misrepresenting company.. they steal images (and probably even videos of people advertising clothes) and put them on their site... IF you ever receive your items, they are completely cheap and worthless. The quality is NOTHING like the pictures.... and they won't respond to your email either. I ordered using PayPal so I've filed a claim but not sure if anything will be resolved. I ordered on 5/6/24 and just got my items on 5/29/24. Such a waste of money and time.

6 May 2024
Unprompted review
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Reply from Melarey Boutique

We're sorry to hear about your experience and frustration with our company. We strive to provide high-quality products and reliable customer service, and it's clear we fell short in your case.

We take claims of image and video misuse seriously and will investigate this matter further. As for the quality of the items received, we apologize that they did not meet your expectations.

If you have already filed a claim with PayPal, we will cooperate fully to resolve the issue. Please also reach out to our customer service team directly at info@melarey.com so we can assist you further and work to make things right.

Thank you for your feedback. We are committed to improving our services and appreciate your patience.

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would, trust me. Took over 2 weeks to get my package and it was completely wrong sizes and items! The quality of the clothes is so cheap I’m giving all of it away. I’m not even going to try to return this just because I know the hassle it will be just like the hassle I had when I reached out to them about it before it even shipped! Don’t do it!

29 May 2024
Unprompted review
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Reply from Melarey Boutique

We're truly sorry to hear about your experience. This is not the standard we aim to uphold, and we apologize for the inconvenience caused by the delay and incorrect items.

We want to make this right. Please reach out to our customer service team directly at info@melarey.com with your order details, and we'll assist you in resolving the issue, whether that means sending the correct items or providing a refund.

Your feedback is valuable to us, and we are working to improve our services to ensure such issues do not occur in the future. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Beware!!!

Beware!!!! I Never received my shoes I ordered. I think it’s a scam. No responses from the emails I sent either. I live in Mississippi and it says the package is in Jamaica NY since I ordered and hasn’t moved in almost four weeks!!! I’m livid

6 May 2024
Unprompted review
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Reply from Melarey Boutique

We're sorry to hear about your concerns. After reviewing your order, we found that your package has been marked as delivered. It's possible there might be an issue with the delivery.

Please check with your local post office and neighbors to see if the package was mistakenly delivered to a different address. If you still cannot locate the package, please reach out to our customer service team at info@melarey.com for further assistance. We are here to help resolve this issue.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

I am so thankful I read the reviews on…

I am so thankful I read the reviews on a pair of shoes I wanted to order! Thank you to all of you that gave your honest reviews. I was going to order them, but I have had the same problem with the "Rainbow Claw" company. Ordered a sweatshirt from them 2 months ago and have yet to receive it!! Glad I read these reviews before making another mistake!! I will be sticking to ordering from Amazon or QVC or just shopping in local stores!!! Someone needs to check these bogus companies for legitimatcies!!! Buyer beware!!!!
Teresa G.

6 April 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Thank you for your feedback. We're sorry to hear about your concerns.

We understand the importance of trust when shopping online. Our team is committed to providing high-quality products and excellent customer service. If you have any questions or need assistance, please feel free to reach out to us at info@melarey.com.

We hope to have the opportunity to serve you in the future and provide you with a positive experience.

Rated 1 out of 5 stars

They steal money

They steal money. I ordered something, paid 149.00 and have NEVER received my purchases or a return email in response to the 11 I have sent. Avoid this company. Avoid avoid avoid
No products and no response for requests of refund. They are terrible. Wish I could add the photos of my order confirmation and shipping confirmation. Because I have them

24 January 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

We're sorry to hear about your experience. After reviewing your order, we found that your package has been marked as delivered.

Please check with your local post office and neighbors to see if the package was mistakenly delivered to a different address. If you still cannot locate the package, please reach out to our customer service team at info@melarey.com for further assistance. We are here to help resolve this issue.

Thank you for bringing this to our attention, and we hope to resolve it promptly.

Rated 1 out of 5 stars

I'd give them a negative if I could

I'd give them a negative if I could. I tried to send back the shoes as they were poorly made and complete trash (for $50, I'd expect some sort of wearability, but that wasn't close to the quality I received) when I tried to follow the policy they stated (send back and get store credit) they offered a 10% refund, which was a joke. Then they offered 20% store credit. Again. Not what their policy states

The product reeked of chemicals, glue all over the shoe, soles were wavy, no cushion etc.

They are a scam company. Stay as far away as possible. Bait and switch. Quality is better on Shein or Temu. For a fraction of the price.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

Save your money. Absolute garbage customer service

Absolute garbage customer service. The company won’t EXCHANGE for the exact same item a half size larger that is currently still in stock and the same price that I paid online.

Their solution is a coupon or a store credit of a portion of what you’re paid.

Shoes are impossible to buy, I did my research, read all of the reviews online and they still didn’t fit. Not having an even exchange policy for non clearance items is the worst business practice I’ve ever seen. The boots smell like toxic glue and aren’t very good quality anyway. I was willing to overlook this because they were cute. I will never spend money at this boutique again and I highly advise no one else does either.

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Shoes are terrible quality and look nothing like the photos. I posted a comment on their Facebook page and they blocked me. Do not waste your money on this garbage!

19 October 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

Placed my order about a month ago, i've yet to receive my order. Several emails were sent... automatic reply "your order is in transit ".
SCAM!!

1 October 2023
Unprompted review

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