A brilliant service that menopause care offer. The time for the appointment is brilliant as your story is listened to, and then a plan laid out (with back ups of things don’t quite go to plan!). Wor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finally a doctor who listened, validated and even diagnosed other issues I'd been having for years. Not rushed, not trying to get extra money. If you're considering using Menopause Care I would defini... See more
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After an initial assessment I scheduled an appointment with one of the doctor specialists. I felt listened to with empathy at last. My GP did not support my request for HRT because of my age and... See more
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Dr Munro actually listened to hear me not to get me off the call. She was professional and compassionate and advised medical and holistic ways to support my symptoms. Unlike my own GP, she made me fee... See more
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Company details
Written by the company
We are a team of Menopause Specialist Doctors passionate about providing evidence based, holistic perimenopause, PMS, weight management and menopause care. We see patients via both online appointments and we have a face to face in clinic in London locations, plus Sheffield, Glasgow, Colchester, Wilmslow . Our doctors are British Menopause Society registered. In addition to their expertise in treating menopause. In addition they have special interest in Histamine, POI, PMS, PMDD, Anxiety, Migraine, Breast cancer, Thyroid disease, nutrition, lifestyle, weight loss including GLP1 medication (Mounjaro, Wegovy Ozempic) all in relation to hormone changes. We use body identical hormone therapy as recommended as gold standard therapy by the British Menopause Society. We are CQC registered so you can be reassured we are practicing according to guidelines for safety and efficacy. You can be seen in the comfort of your own home without the need for a referral. After your consultation you can expect a prescription to be couriered to you at home and we then provide ongoing care as much as you require. We also offer allied serviced in the form of a dietitian, nutritionist CBT , hypnotherapy and sleep therapy. Please visit our website for more information as well as a free comprehensive guide to menopause.
Contact info
Company HQ (note no clinics held here) : Bronze Building , Level 1 105 Sumner Street , SE1 9HZ, London, United Kingdom
- 0208 164 4090
- info@menopausecare.co.uk
- menopausecare.co.uk
Women's Health Clinic
4.8
Excellent
367 reviews
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Replied to 100% of negative reviews
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Dr Nightingale was friendly and…
Dr Nightingale was friendly and professional. I found her very attentive and I felt heard!!
31 December 2025
Unprompted review
Reply from Menopause Care
Thank you for your feedback. We are pleased to hear you felt listened to and well supported, and that Dr Nightingale’s friendly and professional approach made a positive difference.
Highly recommend Menopause Care
Highly recommend Menopause Care, if you need information, support and guidance at what can be a difficult and confusing time for many women.
11 December 2025
Unprompted review
Reply from Menopause Care
Thank you for your recommendation. We are so glad we could provide clear information, support, and guidance during what can be a challenging time.
Brilliant service so kind and…
Brilliant service so kind and knowledgeable felt better just from one chat! Super speedy service too!!
16 December 2025
Reply from Menopause Care
Thank you for your kind feedback. We are delighted you felt supported and reassured, and that the service was both helpful and prompt.
Exceptional Support
Exceptional Support - I felt heard & taken seriously. The information provided was clear and thorough. Highly Recommend
4 December 2025
Reply from Menopause Care
Thank you for your lovely feedback. We are so pleased you felt heard and well supported, and that the information was clear and helpful. We really appreciate your recommendation.
Understanding
Had a phone conversation with Jane . Just wanted to say thank you so much for the understanding, empathy and care given . You have given me hope and knowledge, feel I can finally move forward. Thank you again 🤍
17 December 2025
Unprompted review
Reply from Menopause Care
Thank you so much for your kind words. We are really pleased you felt supported and heard, and that the conversation with Jane James our Menopause mentor gave you hope and confidence to move forward.
Reply from Menopause Care
Thank you for your feedback. We are glad our customer service was responsive and helpful.
100% recommendation.
I made an app with Dr oldroyd. The relief of talking to a doctor who not only understood me but also had empathy was amazing. I am 1 month into my new meds and I am already feeling much better.
26 November 2025
Reply from Menopause Care
Thank you for your recommendation. We are so glad you felt understood and supported, and that you are already noticing positive changes with your treatment. Compassionate, expert menopause care can make all the difference.
A Life-Changing Appointment
I had an excellent experience with Dr. Amy Lewis. She was incredibly compassionate, patient, and understanding, and she truly took the time to listen to me. She clearly explained what I’m experiencing and reassured me that my symptoms are normal and that I hadn't lost the plot and gone bonkers!
Dr. Amy Lewis also provided a thorough explanation of what HRT is, how it works, and the different options available. She outlined the approach she felt would be best for me personally and recommended what we should try first.
I left the appointment feeling informed, supported, and hopeful about getting back to feeling like myself again. I’m very grateful for her care.
25 November 2025
Unprompted review
Reply from Menopause Care
Thank you for sharing your experience. We are so pleased you felt listened to, reassured, and supported. Helping women understand their symptoms and feel confident in their care is at the heart of menopause care, and we’re glad you left feeling informed and hopeful.
A fabulous experience!!
A fabulous experience!!! I was listened to, I was given advice and the help I have received has changed my life, all women going through perimenopause no longer need to suffer, they can be them again.
21 November 2025
Reply from Menopause Care
Thank you so much for your kind words. We are truly grateful you shared your experience, and we’re so glad the support and guidance helped you feel like yourself again
The best care I could wish for
The best thing I ever did was to book an appointment with menopause care, since then I feel heard, all my menopause symptoms are understood and dealt with. I am Very grateful to Dr Nicola Stewart and all the team for all the care and for making me feel like myself again. If you think you might be in perimenopause you probably are so don’t hesitate and book an appointment. Perimenopause begins earlier than you might think and you are not “depressed “ or “emotional” your hormones are all over the place and need replacing and sadly our GP’s don’t have enough training or time to deal with us.
28 November 2025
Reply from Menopause Care
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you felt listened to and supported and that your symptoms are now better understood and managed. Thank you for recommending Menopause Care
They are really helpful and listen to…
They are really helpful and listen to you about what problems you have.
28 November 2025
Reply from Menopause Care
Thank you for your feedback. We are pleased you felt listened to and well supported.
Brilliant service worth every penny
Brilliant service and honestly worth every penny after some tweaks to my spending I made space for it… I’m 100% worth it! . Both Doctors iv seen have been super knowledgeable and very understanding with the frustrations. Totally changed up my HRT after it seemed to stop working. I’m now much happier and at a level that’s working form me again.
17 November 2025
Reply from Menopause Care
Thank you so much for sharing your experience. We are delighted you felt supported and understood, and that the adjustments to your treatment have helped you feel happier and back to a level that works for you.
Great service / excellent in-depth…
Great service / excellent in-depth advice and great customer service
24 November 2025
Reply from Menopause Care
Thank you for your feedback. We are pleased you received the experience you hope for, and that our customer service was great, always good to hear.
Wouldn't return.
My appointment was brilliant, however customer service is abysmal.
I had issues previously trying to get blood tests results, this took several emails and frustrating 'we don't know' phone calls. It turned out that some had actually been missed.
One mistake is fair enough, but I am now trying to contact about payments being deducted, a simple query. After my last waste of time making several phone calls, I thought I would WhatsApp as advised on the website. Over a week later, 2 WhatsApp, 2 emails, not a sniff of a response.
I would not use the service again.
1 December 2025
Unprompted review
Reply from Menopause Care
Thank you for taking the time to share this feedback. We are genuinely sorry for the frustration you experienced with our customer service, particularly around test results and communication regarding payments. That’s not the standard we aim to provide, and we understand how disappointing this must have been, especially after a positive clinical appointment. Your comments have been taken seriously and will be used to help us improve our processes and responsiveness.
Great service
Service is quick, no long wait times or delayed phone calls.
And the Dr I spoke to was very kind and knowledgeable.
14 November 2025
It was so refreshing to be listened to
It was so refreshing to be listened to, empathised with and then a care plan started immediately. I feel so much better with the correct doses of my HRT now, thank you
13 November 2025
First of all I wanted to thank Jane…
First of all I wanted to thank Jane James for the amazing work she is doing, during my discovery call she was supportive and listened with no judgement and still showed a gentle element of humour which was much needed. My call with Dr Molly Anderson was again so informative and she explained everything clearly. For someone who has battled for 3 years seeing 2 different private Dr’s I was not sure what to expect. I would totally recommend the service to all women even at the start of your perimenopause journey right through to menopause. Don’t suffer in silence.
24 November 2025
Unprompted review
Amazing menopause mentoring service
I wish Jane lived around the corner from me so we could be friends. I don’t know what I would have done without her knowledge, guidance, shared experience, honesty and kindness. It’s not a pretty time of life for a lot us, and Jane provides such reassurance when you really need it. I wouldn’t hesitate to recommend using this service. It’s worth every penny.
25 November 2025
Unprompted review
Helen was amazing !!!
Helen was amazing will definitely be seeing her again after my hysterectomy
Great for anyone who has PMDD
18 November 2025
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