Men's Liberty Reviews 236

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Mens Liberty took all my personal information including Medicare because they claim Medicare will pay for it. My doctor's office never receives their fax. Never responds to phone calls from my docto... See more

Rated 1 out of 5 stars

I ordered a product that promised to reduce the amount of times. I have to get up at night to go to the bathroom and they send me tubing and a clamp to go on my penis! When I go to return it unopened,... See more

Rated 5 out of 5 stars

I've been totally incontinent for most of a year beginning immediately after radiation treatment for prostate cancer. I found Men's Liberty on line and it sounded too good to be true...it wasn't!... See more

Rated 3 out of 5 stars

I have used the external catheter for about a year combined with a calf catheter bag. Recently have had to go back to diaper because of design deficiency in the vacuum break valve. It does not provi... See more

Company details

  1. Medical Equipment Manufacturer

Information provided by various external sources

TAKE BACK YOUR FREEDOM & CONFIDENCE with Men's Liberty A Device Like No Other The discreet, dignified, dependable option. When it comes to bladder leakage, there are many different options out there. But how do they stack up against Men’s Liberty? Our life-changing, male external catheter was designed to help men with urinary incontinence—no matter how old or young, no matter what the cause—regain their freedom and dignity. Adult diapers can be uncomfortable or embarrassing but Men’s Liberty effectively directs urine away from the skin keeping you dry 24/7. Unlike certain prescription drugs that promise to control your UI at the expense of possible side effects, Men’s Liberty is comfortable and sanitary. Condom catheters can potentially cause irritation or infection, especially if there is already broken or irritated skin, Men’s Liberty is gentle and safe. The benefits speak for themselves: -Fits most male anatomy -Effectively directs urine away from the skin, which reduces the risk of urinary tract infections -Uses a latex-free adhesive that is safe and hypoallergenic -Forms a complete seal without “pop-offs” -Can be easily removed with our FreeDerm product -Wearable for up to 24 hours -Replaces diapers and saves caregivers from changing diapers multiple times a day -Covered in U.S. by Medicare, over 3,000 private insurances, workers compensation and VA/TRICARE Our Customers are the proof Hear what others are saying about our life-changing device. “I have been using Men’s Liberty for one-and-a-half years. Men’s Liberty has given me my freedom back.” ~ A. Nieto, diagnosed with ALS and an activist for an ALS cure “Men’s Liberty has been a lifesaver. Wearing an indwelling catheter is not an optimal solution for a spinal cord injured person because of the great potential to contracting urinary tract infections. Men’s Liberty is not an invasive product, and it has allowed me to maintain my lifestyle with my work and family. It’s a wonderful option to have.” ~ John C “I have ALS, and I didn’t think there was a bladder control device on the market that would enable me to have the quality of life I have with Men’s Liberty. Thank you!” ~ Glen in Colorado “Men’s Liberty is terrific. I can keep doing what I want to do, without having to worry about running to the bathroom or changing my clothes. It’s a Godsend.” ~ John in Michigan “Men’s Liberty saved my husband’s life.” ~ Mrs. B in Arizona “Liberty helps me keep up my work pace. Before Liberty, if I had to go to the bathroom, it was a production. Liberty has taken a major problem and made it nonexistent. Now I can still brief dignitaries around the world or whatever I need to do.” ~ J. Wright, Air Force Engineer with Multiple Sclerosis “I would recommend Liberty to anybody who is active in life and wants to get out. Just because you’re in a chair doesn’t mean you have to be tied down to your house. Liberty lets you get out and do the stuff you enjoy.” ~ D. Duncan, T7, T8 Paraplegic and avid sportsman “I have been using Liberty’s for two years now. The Liberty has given me a life back. I almost lived in the bathroom, not any more! I feel so secure knowing I won’t leak.” ~ D. Keil, Illinois


Contact info

2.7

Poor

TrustScore 2.5 out of 5

236 reviews

5-star
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1-star

No history of asking for reviews

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Rated 3 out of 5 stars

Once a week falls off within 24 hrs

Once a week falls off within 24 hrs. Been spending extra time with all phases of instruction. Have mentioned to staff before sure wish us users had a forum we could compare notes. Nurse is not the answer. Only get repeats of the printed material. Would be great if we're talking to someone is a present user. Wonder if there is even one employee who uses the product. I'm trying now a second faceplate lower for more surface. May end ordering 100 plus. Sure do not plan to go back to pads.

2 June 2019
Unprompted review
Rated 3 out of 5 stars

I found that sometimes it leaks and you…

I found that sometimes it leaks and you cannot tell until after it is on and you urinate. It only holds about 8 ounces which is not enough sometimes. My order of 95 catheters (which was supposed to be 30) cam with one bottle of glue release which isn't enough for a month.

1 June 2019
Unprompted review
Rated 4 out of 5 stars

The product is life changing for me

The product is life changing for me. It enables me to be around all day without having to have someone help me pee.

I do believe that bioderm has the has some quality control issues and also I believe that the new design of vacuum breaking valve does not work as well as the original design.

25 May 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Men's Liberty

Thank you Men's Liberty you have given me back my dignity. I used to use adult pullups that would leave me embarrassed when I would have an accident. With your product that is no longer an issue.

13 May 2019
Unprompted review
Rated 5 out of 5 stars

men's liberty has greatly improved my life

I have used men's liberty for 4 months and it has greatly improved my life. My contacts with the company were easily made and after I was approved by Kaiser Permanente I got my initial supply of devices. I wear a device 24/7 with some of the applications lasting 3 days. I no longer wet my pants rushing to a toilet.

1 May 2019
Unprompted review
Rated 1 out of 5 stars

No instruction manual enclosed.

My order was delivered in a box full of many individual parts in cellophane packaging. There was no instruction manual or any indication of where to begin assembling and installing the Men's Liberty puzzle. we
This was very disconcerting and disappointing.
I dumped everything back into the large box and stored it in a closet and forgot about the money I threw away by purchasing this product.

26 April 2019
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Hello Mr. Silvera,

Thank you for your insight, we value all feedback from our patient users! Upon research, we located your account, and encourage you to contact us immediately so we can rectify this situation!

Best Regards,
Customer Service
1-800-814-3174

Rated 2 out of 5 stars

Flawed design

The product received has some very basic design flaws. There is no way to use this product comfortably. It was rushed to market without sufficient care taken to make this product viable for men who would depend on it.

19 April 2019
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Hello Mr. Boeh,

Thank you for the insight you have provided, we value all of our patient user's feedback! We apologize the product design does not work well with you, but please note that we take pride and go through all the necessary testings of Men's Liberty, and the product has been available for consumer's since 2006. Please contact us @ 1-800-814-3174 so we can get a better understanding of how we can help you.

Best Regards,
Customer Service
1-800-814-3174

Rated 5 out of 5 stars

I received my shipment and tried the…sample catheter experience.

I received my shipment and tried the catheter and bag two days later. I was careful to cleanse carefully as the directions said. The catheter stayed on all day but as I was getting ready for bed, it came off. Realizing that I really didn’t need this type of cathetering, I packed up the rest of the shipment and stored it for future use. I was not real pleased when I got my bill, being that I just wanted to try the catheter. It was easy to place it on me and now that I can’t return any of it for a refund, I will hopefully be able to use it some day.

9 April 2019
Unprompted review
Rated 5 out of 5 stars

much better than pads

much better than pads. But a person has to be patient when learning how to use the device. I can get up to 54 hours. I very happy with
it.

5 April 2019
Unprompted review
Rated 5 out of 5 stars

The liberty urethra attachment…

The liberty urethra attachment requires getting used to, but works fine afterwards. Length of wearing times can vary, depending on conditions of application and wear time. Must experiment some with it.

5 April 2019
Unprompted review
Rated 2 out of 5 stars

Terrible product and they would not let…

Terrible product and they would not let me return it.

5 April 2019
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Hi Lou,

We apologize for the negative experience you have had with us. Please allow us an opportunity to find a resolution for you. Please give our customer service team a call @ 1-800-814-3174

Best Regards,
Customer Service
Men's Liberty, Bioderm

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