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Rated 5 out of 5 stars

Easy to find mentors, easy to communicate. And the best part is the one week trial, so you can take time and decide

Rated 5 out of 5 stars

I've been a mentor for about 4 years at MentorCruise. From all platforms out there it's my favorite, as you get a lot of support, it's flexible, and are able to do everything in the app itself, as in... See more

Rated 5 out of 5 stars

I am currently working with a mentor who is able to help offer advice on ecommerce strategies for a startup. It is fantastic to have someone knowledgeable as a mentor without going through an agency... See more

Rated 3 out of 5 stars

Good: - there are different sessions to be chosen from to just get an idea of if mentor and I would match. Need improvement: - limited mentors from my location - Canada, I wish I could connect... See more

Company details

  1. Online marketplace

Written by the company

Show the world what you are made of! Connect with one of 1,000+ mentors in the tech industry for longterm mentorship and reach your goals quicker.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

99 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Scam

I signed up for mentor cruise, thinking that I would be able to expand my knowledge on coding. I was matched with a mentor and was asked to pay via cryptocurrency as something was going on with other payment options. I was uncomfortable with this as this was not a preferred payment on their platform. I mentioned that I would find a different mentor and thanked him for his time.

About 2 to 3 days later I received another message stating that the payment issue that he was having with PayPal has been resolved, and that he would like to still be my mentor based on his credentials and everything that he had to offer I agreed.

He mentioned that he would be able to assist me with my shortcomings and questions that I had with coding. he mentioned that he would be able to assist me with my shortcomings and questions that I had with coding but what I was greeted with however, that was not the case, and I started working on tasks that felt like they possibly belong to his company or possibly one of his colleagues.

I then did some additional research on LinkedIn and saw that he attended Harvard but only for a year. I then did some additional research on LinkedIn and saw that he attended Havard but only for a year. As well as an extensive repertoire of experience, but his linked in only showed he’s been coding for roughly 3 years although on mentor cruise, it showed he had been coding for 10+ years. As well as an extensive repertoire of experience but his LinkedIn only showed he’s been coding for roughly 3 years although on mentor cruise it showed he had been coding for 10+ years. Red flags started going off.

Mind you - I was promised 4 to 5 zoom calls, or live chats to where we can discuss code but instead I was greeted with projects with no meetings, and this made me feel extremely uneasy

I advised that I would not be able to fulfill their mentorship, because I do not have the bandwidth, and I would like a refund. The mentorship was immediately canceled, and I was not refunded.

The mentorship was immediately canceled, and I was not refunded with the mentorship.

I reached out to mentor cruise customer service, who said they would look into the matter and excited with the mentor, even though I expressed concerns as to why he was asking me for cryptocurrency when that was not her preferred payment. I reached out to mentor cruise customer service who said they would look into the matter and they sided with the mentor even though I expressed concerns as to why he was asking me for cryptocurrency when that was not her preferred payment additionally, as to why I did not receive the meetings that I was promised, and I was only given a curriculum to perform minuscule duties that I had not asked for.

I filed a chargeback with my bank as I felt this company was scamming me, and 14 days later, they responded to my bank and said no this was a valid charge.

I filed a chargeback with my bank as I felt this company was scamming me and 14 days later they responded to my bank and said no this was a valid charge. I reached back out to customer service and no one has responded cents so I am leaving this message stay away from Mentor Cruise.

Update: I can absolutely post confirmation of the shady practices of asking for crypto which was NOT a preferred payment method on your site. You’re fraudulent through and through. I have all of the contact screenshots so if you’d like to say I omitted any information- you may want to rethink that statement.

20 September 2022
Unprompted review
MentorCruise logo

Reply from MentorCruise

This is not accurate. The mentor signaled very clearly that they have a specific coaching regime, where they'd like you to complete some learning tasks, so you can discuss them on your weekly calls. This was specifically mentioned to you, you agreed to this in writing.

Per our messaging history and refund request, your mentor did hours of prep work, but you never completed any of the tasks. Three weeks in, you wanted a full refund citing the lack of progress, even though the mentor did all they could.

When you made your refund request to us, you omitted any proof and made false claims.

Before we could find a solution that works for everyone, you filed a fraud chargeback with your bank. The bank confirmed that this is a valid, fair charge.

Rated 5 out of 5 stars

One of the best (if not the best!)

I have worked with other mentoring platforms before and I would say the business model of MentorCruise is revolutionary. I love this platform. I'm working as a mentor, the mentees under me are happy too. It has given me a chance to help new learners in a professional way.

21 September 2022
Unprompted review
Rated 5 out of 5 stars

This is a life-changing amazing…

This is a life-changing amazing experience and I have enjoyed it so much.
I will cherish this experience forever and thank you for giving me the motivation to write this, Dominic, and My fantastic design mentor, Earl.

I am trying to get back to my dream career as UX Designer and I was out of the industry for almost 4 years during the horrible immigration process and covid-19.
I finally finished all the homework for myself and I start to realize that I have no idea where to start to begin my UX Designer career.
It was pretty sad and I have been trying to watch tutorials and everything. However, It was so difficult for me to start from the very beginning stage without knowing where I am going, and finding the right mentor was pretty hard.
I have been trying ADP list. However, the mentor's consultation is free and they are not gonna get paid for their time so there will be no commitment on the mentor or mentee side.

As you know, if you would like to break into an industry that you want to get in. One-time mentorship will not huge benefit in long term. It is still better than nothing but if someone who knows you better and knows the industry that you are getting into as senior/lead level. This is an amazing synergy that you never expected in your whole life! I really felt lucky that my mentor, Earl is an amazing human being and understands my struggles and finding the best solution that I could approach.

2 August 2022
Unprompted review
Rated 5 out of 5 stars

MentorCruise is life-changing

MentorCruise has given me the opportunity of learning new skills even after I graduated from college. My mentor gave me motivation back and now I wake up happy and excited to work again!

25 July 2022
Unprompted review
Rated 5 out of 5 stars

Great website for learning

I've worked with more than 4 mentors in the Web development field .
They were all great mentor, I've learned a lot from them
Mentorcruise is a great plateforme.
I've also discuss with the Ceo very kind helpful mentor .
Thanks for this great plateforme

15 July 2022
Unprompted review
Rated 1 out of 5 stars

Horrible mentor experience

A data engineer was my mentor and he had no clue how to help someone. He told me that he had 5 other mentees and that he was a senior data engineer. On our calls I would hear a bunch of babies in the background crying. Before I ended my mentorship, I hadn't heard from him for two weeks.

Update: I was offered a discount and I haven't heard back from them. Oh yea, they want me to change my review...lol

3 July 2022
Unprompted review
MentorCruise logo

Reply from MentorCruise

Sorry to hear about this experience with one of our mentors! We always strive to build a better experience and your rating will be reflected on this mentor's profile and availability to mentor.

I just wanted to let you know that, based on the experience you describe here, you're eligible for a refund: https://help.mentorcruise.com/articles/refund/

Rated 1 out of 5 stars

Incompetent mentor

My mentor didn’t seem like a domain expert and he looked annoyed that he had to meet with me. He asked me what I needed help with and then offered very little advice. It was a waste of money and there is no way to review them on the mentor cruise website, they filter out all negative feedback.

30 June 2022
Unprompted review
MentorCruise logo

Reply from MentorCruise

Hey Chris, so sorry about this experience! We'd love to make it right and hear more about what went wrong here. Get in touch with us at info@mentorcruise.com. If a mentor seems unengaged or even annoyed, it's a huge red flag!

If you left feedback on your way out, we definitely do see it and will process it!

Rated 5 out of 5 stars

Very satisfied!

I'm very satisfied with my Mentor Gonçalo Plama! He does not only talk me about Flutter but he helps me to grow, to think as a senior developer!

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Found my first mentors through Mentorcruise!

Through Mentorcruise I've found my first mentors six months ago. Since then, I've progress professionally a lot, because my mentors helped me a lot along my learning journey. Wouldn't be there where I am today without Mentorcruise, which helped me to easily find the right mentors.

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Mentorcruise is one of the best things…

Mentorcruise is one of the best things ever happened to me. I've got a whole panel with advisors through this platform. For prices which I would've dreamt of only in the past. Plus it's super easy. I have 1 dashboard with all coaches and it takes me super little time to manage all of this.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

MentorCruise changed my life

MentorCruise changed my life. Initially, I was planning on enrolling in a coding bootcamp. Then the pandemic happened and suddenly the idea of spending 15k seemed very unrealistic. That's when I found MentorCruise. I've had 3 mentors so far and they were all great. They helped me boost my career and my self-esteem. Not long after that I landed a job. Mentorship is about constant improvement, which is way I chose to stick with MentorCruise. Highly recommended!

15 May 2022
Unprompted review
Rated 5 out of 5 stars

Great Mentorship

I found a great mentor and at a very reasonable price. Having someone to bounce ideas off of and learn from is so valuable early on in your career. I would definitely recommend MentorCruise!

15 May 2022
Unprompted review
Rated 5 out of 5 stars

Mentorcruise is the best hands down!

Mentorcruise is the best thing that ever happened to me. I'm an advocate of structured mentorship and mentorcruise offers that and much more. I had a goal of working in Europe so I started working with my mentor there. 3 months later and I'm a product designer at a reputable company in Germany. I tried 4 mentors on mentorcruise and all of them were exceptional and unique. I'm currently still taking mentoring sessions with another mentor there as well. I have nothing but great stuff to say about this platform.

15 May 2022
Unprompted review
Rated 1 out of 5 stars

They ask me to INCREASE locked fee

They ask me to INCREASE the monthly fee. "Apply now. Lock in this price now!" - they say when you subscribe.

19 April 2022
Unprompted review
MentorCruise logo

Reply from MentorCruise

Hey Andrei! Sorry about this experience. As soon as you apply, the price chosen for your current plan IS locked in and never upgraded without your consent.

If a mentor decided that your chosen plan is insufficient in terms of time, calls or support needed, you might get asked to increase your fee. I feel like this is what's happened here. It always ends up being your own choice though.

Rated 1 out of 5 stars

This is the worst company I have dealt…

This is the worst company I have dealt with. If you are looking for a mentor, never use their service.

13 April 2022
Unprompted review
MentorCruise logo

Reply from MentorCruise

We're sad to read this review. You've reached out to over a dozen of mentors on the platform and left 5-star ratings and positive testimonials on the platform.

There was a misunderstanding with pending payments, but our team was prompt to refund payments even beyond our usual policy. Yet, they were met with insults and this review.

Rated 1 out of 5 stars

their process is a joke

their process is a joke
they ask you lots of uncessary questions

18 March 2022
Unprompted review
MentorCruise logo

Reply from MentorCruise

Sorry that you felt this way, Rafael. We try to make sure that mentors have enough information about a mentee's goal and background to make an educated decision. If this has not worked here, I'm sorry. We'd love your detailed feedback!

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