Extremely happy with our new car. The experience at the showroom was exceptional Gino who sold us our car was very friendly and knowledgeable about all aspects of our needs. He explained everything in... See more
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⭐⭐⭐⭐⭐ I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, an... See more
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Sytner Bath was excellent in every respect. The facility is 5*. Staff were amazing, especially Grafton who led us through from beginning to end - he deserves several gold medals. Now very happy to dri... See more
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From test drive to collection Sytner Mercedes Bristol made every part of the journey seem effortless. Special thanks to Joshua Harris who, from point of sale to collection catered for every need and h... See more
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Company details
- #54 of 63 best companies in Car finance and loan company
- #58 of 102 best companies in Financial Institution
Written by the company
Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.
Contact info
Mercedes-Benz Financial Services UK Ltd, MK15 8BA, Milton Keynes, United Kingdom
- 0370 847 0700
- mercedes-benz.co.uk/passengercars/finance.html
4.6
Excellent
5k reviews
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76 Plate Purchase
Jeremy couldn’t have been more helpful at every stage of the process, clearly explaining every detail and comparing models to ensure we made the right purchase decision.
Outstanding customer service!
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Lindsey,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jeremy and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Good customer service and care
Good customer service and care. Matt was very helpful.
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Marisa,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Matt and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Mercedes Dartford extremely helpful all…
Mercedes Dartford extremely helpful all the staff are exceptional
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Christine,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Dartford.
Kind regards,
Mercedes-Benz Finance
Great service received throughout the…
Great service received throughout the process of purchasing my new vehicle. Everything thoroughly explained during the process. Jeremy Dear was very thorough going through all details. Would definitely recommend JCT600 Sheffield and Mercedes.
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Garry,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jeremy Dear and the team at Mercedes-Benz of Sheffield.
Kind regards,
Mercedes-Benz Finance
Mercedes Benz Plymouth is a fantastic…
Mercedes Benz Plymouth is a fantastic showroom, wouldn’t go anywhere else. All the colleagues are so friendly at the reception desk, Dayle is an excellent sales consultant keeping us informed throughout every stage and Callum is also very friendly and professional. Can’t recommend them enough.
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Sarah,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Dayle, Callum and the team at Mercedes-Benz of Plymouth.
Kind regards,
Mercedes-Benz Finance
Helpful knowledgeable and professional…
Helpful knowledgeable and professional advice from friendly people
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Kevin,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Jame and Donell extremely professional
Jame and Donell at Colindale. extremely professional, navigated the whole process for me with ease. Great customer service.highly recommended.
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Ms N Jackson,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jame, Donell and the team at Mercedes-Benz of Colindale.
Kind regards,
Mercedes-Benz Finance
Hedin Mercedes Croydon
Rachel McIntyre at Hedin Mercedes Croydon is great always takes time to ensure you get exactly what you need. Great service
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Tracey,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Rachel McIntyre and the team at Mercedes-Benz of Croydon.
Kind regards,
Mercedes-Benz Finance
Excellent customer service from Libbie
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Robert,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Libbie and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Very simple a and straightforward
Very simple a nd straightforward process. Efficient and easy to navigate
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Jim,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Mercedes @ PSJ
We were looked after so well and treated like valued customers should be. Everyone is so friendly, polite and considerate to your needs. The whole process of buying a new car was seamless and stress free, with everything being explained in a detailed and understandable way. The quality of the product goes without saying 👌
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Sarah,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
A very easy process from start to…
A very easy process from start to finish, the staff at mercedes ayr were helpful and always available, customer service was excellent
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Customer,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Ayr
Kind regards,
Mercedes-Benz Finance
Excellent service
Excellent service, excellent sales manager Joseph Lewis-Phillips and an excellent brand
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Richie,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Joseph Lewis-Phillips and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
The way the sales executive Ryan handled the sale
The way the sales executive Ryan the handed the deal from start to finish was the best a customer could expect
3 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Ray,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ryan and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Very happy with all aspects of MB…
Very happy with all aspects of MB financial service. Very professional and helpful
3 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Timothy,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Mercedes at Brooklands were a pleasure…
Mercedes at Brooklands were a pleasure to deal with, start to finish. Great deal offered and totally professional. A special mention for Joe Lopez - an absolute delight to deal with.
3 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear John,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Joe Lopez and the team at Mercedes-Benz of Brooklands.
Kind regards,
Mercedes-Benz Finance
Hannah made the sales process extremely…
Hannah made the sales process extremely smooth and was fantastic from start to finish highly recommend dealing with the staff at Mercedes Chichester along with reception and other staff. Always a pleasure visiting the premise everyone is very friendly. 10/10 as always. Got a new car good value and drove away very happy! Thank you. Sean
3 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Sean,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Hannah and the team at Mercedes-Benz of Chichester.
Kind regards,
Mercedes-Benz Finance
Excellent customer service
Excellent customer service, staff very friendly especially Kerrie. From start to finish she gave top quality service. Kerry was very attentive and catered to my needs.
2 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Cerise,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Kerry and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
⭐⭐⭐⭐⭐ Fantastic Service – Thank You
I recently purchased my new Mercedes GLC and I couldn’t be happier with the experience.
A huge thank you to Nigel, who was absolutely fantastic from start to finish. He was professional, friendly, patient and extremely helpful throughout the whole process. Nothing felt rushed or pressured, and he made sure everything was explained clearly and that the purchase and part exchange of my previous Mercedes went smoothly.
Nigel kept me updated throughout and made collecting my beautiful new GLC a really special experience. It’s customer service like this that makes you want to stay with Mercedes.
I absolutely love my new car and would happily recommend Nigel to anyone looking to purchase a Mercedes.
Thank you again, Nigel, for looking after me so well! ⭐⭐⭐⭐⭐
3 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Sonia,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Nigel and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Too many forms
3 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear John,
Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.
Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.
We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.
Kind regards,
Mercedes-Benz Finance
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