Mercedes-Benz Financial Services UK Reviews 

Really positive experience.
Jeremy and James were both very helpful. I had their full attention and information about my new car was given clearly.
The show room looked clean, bright and tidy.
The handover was in a more private area which was more relaxing.
The cover and ribbon are a sweet touch.

Extremely helpful and friendly service from start to finish.
Would highly recommend Robbie at Mercedes Benz Glasgow.

I would like to take a moment to share my appreciation for the outstanding service I received at Mercedes-Benz of Colindale.

From the moment I walked into the showroom, I was made to feel genuinely welcomed and valued. Niaz, the salesperson who assisted me, provided an exceptional level of customer service. He was professional, knowledgeable, patient and incredibly attentive throughout the entire experience. He took the time to understand what I was looking for and made the whole process feel relaxed, straightforward and enjoyable, rather than simply feeling like a sales experience.

I would also like to personally thank the manager for being so warm, welcoming and approachable. His professionalism and genuine hospitality really stood out and made a lasting impression.

It is refreshing to experience such a high level of service, where the team genuinely cares about the customer and goes the extra mile to make you feel valued.

A special thank you to Niaz and the management team at Mercedes-Benz of Colindale. You have set a fantastic example of what exceptional customer service should look like. I would have no hesitation in recommending the dealership to friends, family and anyone looking for a truly first-class Mercedes-Benz experience.

Thank you once again for making my visit such a memorable one.

Very easy to assess, consider and decide on the most appropriate approach for my needs and life stage. Supported by the local dealer and team throughout the process.

I had an exceptional experience purchasing my car from Mercedes. From start to finish, the whole process was very easy and the team made it stress free. I spoke with James and Molly they were both so friendly, helpful, and knowledgeable!

I’m extremely happy with my new car and would definitely recommend Mercedes to anyone! Thank you again James for making the process seamless!😊

Very easy process when applying and received the decision quickly too.

Chee was brilliant from start to finish, he was friendly, helpful and really easy to deal with, and he worked hard to get the deal where I wanted it to be without ever making the process feel pressured.

He made the whole experience straightforward and enjoyable, kept me updated throughout and was happy to answer any questions I had. I'm really pleased with the car and the service I received.

Thanks again Chee, I’d definitely be happy to deal with you again in the future.

Sales agent was extremely help full, we explained what we were looking for and he found it for us.
He greatly helped with the online forms need and collection of the car was very smooth.
Fully recommend Tonbridge Mercedes, they always very help full.

i was treated with a professional friendly experience in choosing the right car and finance agreement for me and my needs, the car is fantastic and i am delighted with everything the staff and sales manager could not do enough for me

The car is beautiful and great to drive, but the app doesn’t work at all and Tonbridge Mercedes have done nothing to resolve the issue and it has been like this for 3 weeks, which means none of the digital extras work. Really poor!

Good and competitive pricing, as compared to the Banking sector. Obviously, it improves the chances of the dealership having a sale. Explanation and terms were clear and there was no push to use their finance option by the sales agent.

Collecting my new car and exchanging my old car was a great experience. The staff were extremely informative and all questions answered. I would not hesitate in recommending Mercedes Benz

The transaction for the new car has been easy to follow and complete. Well done to MBFS and the local Dealership team at Exeter. Thank you.

A quality product, staff were knowledgeable about the vehicle and were helpful and polite.

Exceptional service from Dan and Graham in Swindon. They were both extremely helpful, friendly, and knowledgeable, and made the whole process of choosing my car easy

Extremely happy with our new car. The experience at the showroom was exceptional Gino who sold us our car was very friendly and knowledgeable about all aspects of our needs. He explained everything in detail so there is no confusion and then spent time with us on the day we collected our car showing us how everything worked and making sure we was happy. Thank you Gino and all the staff at Mercedes Benz Birmingham

I am very pleased with the quality of customer service and the product (car) as well. Top quality. I recommend it to everyone.

The whole process of using Mercedes-Benz financial services was extremely easy as well as being thorough. The digital process makes the process feel less cumbersome and with the assistance of staff at the local showroom was completed in a short time with immediate answers. I will definitely use the services again in the future.
Customer care seems to be at the forefront of how the process works.

I was made to feel comfortable and time was given for me to discuss options and arrange viewing the car. I would recommend Ayo

Great service from start to finish.
Tim was amazing throughout the process and helped with additional questions. He was also very sweet with our children and had a small surprise for them upon picking up the vehicle.
Overall I would highly recommend purchasing from this dealership and requesting Tim Morse as the agent.