Mercedes-Benz Financial Services UK Reviews 3,761

Purchased a AMG A35 from Mercedes Worcester. I wanted a hit hatch so as part of the car search I also visited Audi and VW dealerships. Audi were cold, transactional and awful. VW were warm and engagin... See more

The AMG team where not only professional but also had a great knowledge of the vehicles they sell,hand over was fantastic Nothing was a problem to the guys especially Umar who went out of his way... See more

Fantastic professional service from start to finish from Joe Bastable and Brett Render at the hull mercedes showroom being a first time mercedes customer i was blown away by the professionalism and co... See more

My experience at Mercedes Benz Ascots was great. Literally went to showroom with confused mind and came out with reservations. Olivia Forbes is A Star in sales team. Happy to choose Ascot showroom.... See more

I have now purchased two Mercedes with Harrogate Mercedes and both with finance packages. From beginning to end on both purchases I found the experience to be excellent. Sales team are very informat... See more

Just picked up a new car from Mercedes Benz of Worcester. The process was very smooth from start to finish. All the staff were very friendly and helpful. The paperwork was completed on line with only... See more

Mitchell Baggott who help with my experience of buying my new A Class was superb. He was professional, listened to my needs and tailored my options accordingly. Mitchell is an absolute cred... See more

My husband and I received excellent customer service from Mercedes. Our Sales person was amazing. He kept us updated throughout the order. Upon arrival to collect our car, the presentation looked... See more

We had the lovely Jade locate a brand new V class, ship it to N. Ireland all in a timely fashion. She was not the original sales representative, but she lifted the challenge and brought the V class to... See more

I dealt with Jeremy at Mercedes at Sheffield and from the moment i sent through my enquiry to handover he was amazing, keeping me updated every step of the way and always informing of what to do if th... See more

Throughout my whole experience with Leon at Mercedes Benz Milton Keynes it was a smooth and easy process with great levels of communication keeping me updated with my part exchange to pick up my... See more

Went in looking at 2nd hand cars, but agent was helpful to show me great offers on new vehicles, which turned out to be cheaper as it was 0% finance! Showed me how to look at offers and options, which... See more

Fantastic service from all the team at Mercedes-Benz Chesterfield. A social shout out to Sophie for make it as smooth and seamless as possible. Best experience I have had when purchasing a car. Highly... See more

Northampton Mercedes Benz site offer very poor service. Telephone appointments do not reconcile with in store diary, therefore a 30min appointment booked on the phone could last half a day on site.... See more

From the moment we stepped into the showroom, Tim the manager was helpful and informative but with no sales “ pitch” whatsoever. Our sales executive David Jowitt has been fully supportive, personabl... See more

I had an excellent experience with the Mercedes sales agent. From the very beginning, Annie-Rose was prompt in responding to my inquiries and consistently kept me updated throughout the entire proce... See more

I recently bought a new GLA 200 AMG Line Executive from Mercedes in Blackpole, Worcester, and the whole experience was fantastic from start to finish. From the start Mike was very welcoming, profe... See more

recently purchased my very first car for my new business—a Mercedes—and I couldn’t be happier with the experience. A big thank you to Mr. Raj Veerdi for his outstanding support throughout the... See more

Excellent service at Mercedes Benz Hemel Hempstead. Lots of cars available to view and test drive - without any pressure or fuss. Would highly recommend.

I recently purchased a Mercedes‑Benz CLE 53 AMG from Sytner in Watford, and the whole experience was outstanding. The team were knowledgeable, welcoming, and genuinely passionate about the brand and s... See more

The process of purchasing car through Mercedes-Benz was easy and straightforward. All required information was provided to make my decision on the car that I purchased.The sales agent showed good cus... See more

Callen Duncan, Salesman at Stratstone of Hamilton was first class from beginning to end. Very knowledgeable, provided all the information so that I could make an informed choice, and kept me updated e... See more

Germhel and Jay were fabulous. Always on hand, approachable and easy to talk to. They helped us to make informed decisions. They were very patient and ensured a smooth process from start to finish.

Last week, I purchased a new Mercedes-Benz CLE 220d AMG Line Cabriolet. William Arjan Potiwal guided me through the purchase process. I was impressed with the quality of communication and the subseque... See more

I am only leaving one star as i cannot leave none. Customer services in Truro is disgusting and i will not recommend them ever

Extremely disappointed about Mercedes, in every front

The whole team were lovely and hospitable. Everyone we spoke to had time to converse. Manna was the sales person we dealt with and I would wholehearted recommend him to anyone looking to buy a Mercede... See more

We recently purchased both a Mercedes GLC and an A-class from Lookers Eastbourne, and the entire experience was absolutely fantastic from start to finish. Luke and Matt were exceptional thr... See more

Excellent sales team. Nothing too much trouble. Whole process really easy and simple. No delays and really appreciated sale. Highly recommend.

Moosa served as our sales representative at Mercedes Benz, and he truly exceeded our expectations. His extensive knowledge about the vehicles, coupled with his polite demeanor, made our experience fee... See more

The customer service and staff were amazing throughout and very professional. They listened to exactly what I wanted and what price range I was going for. Very happy with my car and the service provid... See more

Helpful, knowledgeable and friendly service throughout. No waiting hours for someone to answer queries or a salesman who doesnt know their product. Professional and helpful from enquiry to handover.

Absolutely shocking experience with Mercedes-Benz Colindale. From start to finish, the customer service has been unacceptable. Trying to contact the correct department is a nightmare, every... See more

Ashley and Callum were great. I was having a bad situation with the car before and they were ever so helpful. Nothing was too much and made the buying process very enjoyable

Do not buy a Mercedes EQB if range matters to you — and do not expect Mercedes-Benz Financial Services (MBFS) or Sytner to treat you with respect if things go wrong. I wa... See more

Smooth process from beginning to end. Everything happened when I was told it would happen. I was kept updated throughout the process and dealt with in a professional manner at all times.

Excellent showroom experience and car purchased was perfect at a great price. Great customer service. Joe was great and helped us through the complete process. Thanks Joe

Just bought a new CLA electric shooting brake. Salesman I dealt with at Mercedes Benz of Bath was excellent. The hand over process was good and I was very well looked after. The rest of the team I ca... See more

The superb support provided by Francesca Boote and Neil helped me navigate what potentially was a difficult experience. I have been a long term user of this showroom and my recent involvement reinforc... See more

I had an outstanding experience at the Mercedes-Benz of Watford showroom, thanks to Efto in sales. From the moment I arrived, everything felt seamless, professional, and truly premium. Efto... See more

From the first phone call to picking my car up my experience has been exceptional. Always informed throughout the process. The individuals I dealt with at Southend Mercedes were absolutely superb. Wil... See more

Terrible service forced to keep a faulty vehicular that cost me a fortune daily due to so many issues with it

I recently purchased my first car from Mercedes-Benz Stockport and had a fantastic experience from start to finish. Marcel made the whole process smooth, straightforward, and quick, taking the time... See more

The staff at Derby Mercedes were all excellent, especially Andres who went above and beyond to make sure i got a fantastic car and a great deal.

I had very good experience at Mercedes-Benz Teesside . I been treated like valuable customer . I received warm welcome . I see positive attitude at showroom . I well impressed with everything .

My experience was great—Ryan James Smith was extremely helpful. I’d be more than happy to deal with him again in the future.

My car was destroyed in a crash. My insurers paid the agreed settlement figure to Mercedes-Benz Finance. Mercedes-Benz Finance did not credit this to my account. Instead they claimed I had missed a p... See more

Outstanding Mercedes show room in Brooklands were you have the choice of experiencing a large variety of cars. The personnel is very helpful , friendly and accommodating from the reception to every... See more

I recently purchased my new Mercedes-Benz from this showroom, and the entire experience was outstanding from start to finish. From the moment I walked in, I was greeted warmly and made to feel... See more

John James of the sales department was so helpful and went through the whole procedure in a friendly manor with us

Excellent service from start to finish from Grafton Lickerish and his team. Bought the car on a Thursday and picked it up the next day - over and above service!

The staff are great and the portal is easy to use. Overall a great experience from start to finish. I will use them again without hesitation

The sales representative made the whole experience wonderful from start to finish, of course the car is beautiful but the personal service received was truly outstanding. If I could give stars I woul... See more

Rodney White was fantastic. Welcoming, friendly and extremely knowledgeable & helpfully. A joy to do business with. Would recommend him to everyone.

Very poor customer treatment, no options were given at the end of pcp , agent in the showroom didn’t offer any solutions D patwal