Merit Mushrooms Reviews 

213
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fresh, high-quality products and express delight over the remarkably fast delivery service that ensures orders arrive on time. Furthermore, many people find the mushroom growing kits incredibly easy to set up and maintain, while also appreciating the impressive variety offered for culinary and health reasons. However, some reviewers were not happy with occasional delivery disruptions and the setup of the packaging. A few customers reported receiving soggy, rotted, or mouldy mushrooms because moisture became trapped inside the wrapping when packages were delayed or left out.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the delicious taste, high quality, and... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the fresh, delicious... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and quick... See more

Order

Clients share positive opinions on order, frequently praising the prompt delivery, excellent quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered both a growing kit and fresh mushrooms now and both have been great. Watching the magic happen with the easy to use growing kit and then harvesting our home grown pink oyster mushrooms.... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with my mushrooms! King Oysters, Maitake and Pink Oysters - all delicious. They arrived promptly, beautifully packaged and super fresh. Will be ordering again for sure!

Company replied

Rated 5 out of 5 stars

Second order from Merit Mushrooms - They deliver quickly and are very helpful if you need to ask advice. I will most certainly be back for more - my first order for a King Oyster mushroom fruiting bl... See more

Company replied

Rated 5 out of 5 stars

I ordered a few ready to fruit blocks in the past and all blocks are always high quality producing great mushrooms. This order came extra fast so waiting now for lion's mane mushroom to appear. Highly... See more

Company replied


Company details

  1. Farm

Written by the company

Merit Mushrooms is a small, quality-focused gourmet mushroom producer that grows fresh mushrooms that are picked for the customer alongside selling other mushroom growing products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(213)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and efficient delivery

Prompt and efficient delivery of viable product.

4 June 2026
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi John,

Thank you so much for your review! We're delighted to hear that your order arrived promptly and that you were pleased with the quality of the product. We really appreciate your support and look forward to serving you again.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Excellent chemical free mushrooms…

Excellent chemical free mushrooms delivered neatly packed, smooth transaction every time. The mushrooms are always fresh and delicious. I also really appreciate the variety of mushrooms I can order from Merit Mushrooms and the variety is important for not only culinary reasons but also health wise. Different types of mushrooms offer different health benefits, although I mainly pay attention to variety because it is beneficial for microbiome. Each type of mushroom feeds different beneficial bacteria in the gut and more varieties of mushrooms equal more types of good bacteria fed. I heard one should aim to consume at least 5 different types of mushrooms per week and the same goes for fermented foods. My personal favourites are nameko and maitake mushrooms. Nameko is very delicious in miso soup and maitake, when sautéed in butter they have a flavour of wild mushrooms from the forest. Tasty added anywhere. Great in sauce with fried onions, crème fraiche (should not be heated), salt, pepper, fresh goat or sheep cheese can be added too, plus parsley, last two optional and poured over boiled potatoes. Potatoes can be even cold, more inulin that way.

In addition, I appreciate that mushrooms fresh and dried are packed in cardboard boxes and paper / paper bags with minimal use of plastic in the packaging.
Great company, highly recommended.


30 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for this incredibly thoughtful and detailed review! We're delighted to hear that you enjoy the freshness, variety, and quality of our mushrooms, as well as our commitment to sustainable packaging. Your support and recommendation mean a great deal to our family business.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Sylwia,

Thank you so much for the kind words! We're really glad you had a great experience with us and we look forward to seeing you again soon. Your support means a lot to our family-run farm.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

These kits are incredible, great experience!

These kits are so good that I can’t wait to get my next one! I ordered the yellow oyster growing kit and they grew quickly and were very easy to maintain until we harvested this evening! The instructions were really clear and I’m so impressed with how smooth the whole process was. I’d 100% recommend for anyone looking to grow mushrooms at home. We’ve just followed the recipe to make the yellow oyster mushroom risotto and it’s delicious.

28 April 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Sophie,

Thank you so much for the amazing review! We're thrilled to hear your Yellow Oyster kit grew quickly and that the whole process was smooth from start to harvest. It's great to know the instructions were easy to follow! We really appreciate the recommendation and can't wait to send out your next kit.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery
And a great product
Very difficult to get hold of

26 April 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Martina,

Thank you so much for the fantastic review! We're thrilled to hear the delivery was quick and that you are enjoying the product.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Brilliant company supplying absolutely…

Brilliant company supplying absolutely beautiful mushrooms. Great customer service.

2 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Rebecca,

Thank you so much for the fantastic review! We're delighted to hear you enjoyed the quality of our mushrooms and had a great experience with our customer service. We truly appreciate your support and look forward to supplying you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Lion's Mane

I order the Lion's Mane, consistently good quality, carefully packaged. Not just delicious but good for me too, win win. Thank uou Merit Mushrooms.

2 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Jo,

Thank you so much for your lovely review! We're thrilled to hear you've been consistently enjoying our Lion's Mane mushrooms. We truly appreciate your support!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Brilliant supplier - Merit Mushrooms

Second order from Merit Mushrooms - They deliver quickly and are very helpful if you need to ask advice.
I will most certainly be back for more - my first order for a King Oyster mushroom fruiting block is fruiting particularly well - I am delighted

2 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your continued support! We're delighted to hear your King Oyster fruiting block is doing so well and that you've had a positive experience with both our products and customer service. We look forward to supplying you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Gorgeous products

Gorgeous products. Great service

2 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Linda,

Thank you very much for your review!

Best,
The Family at Merit Mushrooms

Rated 4 out of 5 stars

Maitake mushrooms tasty but quality…

Maitake mushrooms tasty but quality variable. OK once cooked.

2 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Susan,

Thank you for your feedback and for enjoying the maitake mushrooms. We take great pride in our freshness and quality, although occasionally transport can affect products in transit. We always put things right when items do not meet our high standards, so please do get in touch if you ever experience any issues.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Delighted by the service and products…

Delighted by the service and products so far.

28 April 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your kind words, we are absolutely delighted to hear you’re enjoying both the service and our products so far! We really appreciate your support and look forward to continuing to deliver for you.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Wonderful mushrooms

Wonderful mushrooms. Great company to shop with.
Fantastic service. Thank you.

28 April 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Patrick,

Thank you so much for the wonderful review, it truly means a lot to us! We're delighted you enjoyed the mushrooms and had a great experience with our service, your support keeps us growing.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

The lions mane mushroom was cooked and…

The lions mane mushroom was cooked and eaten last night. The kit was a gift and they really enjoyed it.

27 March 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Jules,

Thank you so much for the lovely feedback! We are thrilled to hear the Lion's Mane mushroom kit made a great gift and that it was enjoyed at the table, that is exactly what we aim for.

Best,
The Family at Merit Mushrooms

Rated 2 out of 5 stars

This COULD be a great company BUT their…

This COULD be a great company BUT their packaging and delivery set up is poor.

Deliveries arrive seemingly at random. If you miss it (especially at the weekend) then your mushrooms vanish for a few days. This combimed with their insistence in wrapping them in plastic means that you get moudly wet mushrooms. Something too expensive to risk.

That said. If it all goes perfectly, the mushrooms are excellent BUT (as above) its gamblers chance every time.

30 January 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Philip,

Thank you for your detailed feedback, we really appreciate you taking the time to share this.

We do our best to package our mushrooms in a way that preserves their quality while ensuring they arrive in the best possible condition, although unfortunately factors during transport are outside of our control.

We are continuously reviewing and refining our packaging methods, and what we currently use gives the best results in the vast majority of cases.

We primarily partner with Royal Mail for delivery, using their Tracked 24 service, so parcels should arrive the next day after dispatch with email and text updates.

Please do get in touch with us whenever there are any issues, as we genuinely value our customers and always want to make things right.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Would definitely buy again.

Really good quality and taste.

30 March 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Suzanne,

Thank you so much for the kind words! We are absolutely delighted to hear you enjoyed both the quality and taste, and it means a lot to us that you would choose us again.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Really yummy

Really yummy, fresh mushrooms delivered to the door. What's not to like?

28 March 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for the lovely review! We are thrilled to hear you enjoyed the freshness and convenience - delivering top quality mushrooms straight to your door is exactly what we aim for.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Good quality

Good quality value for money with excellent customer service

2 March 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Alison,

Thank you so much for the wonderful review! We’re delighted to hear you found the quality great value and had a positive experience with our customer service.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Tadas,

Thank you so much for the lovely review! We’re really glad to hear you like what we provide. Your support truly helps us keep growing and sharing our mushrooms with more people.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Quick delivery and Beautiful Packaging

I ordered this as a gift and it was packaged so beautifully!! The grow kit is easy to use and the perfect present. Delivery took one day to London. Couldn’t be happier 🍄 . Will definitely be purchasing again!

24 February 2026
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Sofia,

Thank you so much for this wonderful review! We’re absolutely delighted to hear that the grow kit made the perfect gift and that you were pleased! It’s fantastic to know you found the kit easy to use too. We truly appreciate your support and can’t wait to send more mushrooms your way!

Best,
The Family at Merit Mushrooms

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look