honestly is good we found some clients serious but Merkandi should do a selection of users deeply due we found also several ppl private ( no vat) losttime or companies fakes - i hope merkandi will de... See more
Company replied
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See what reviewers are saying
I use Merkandi mostly for stocks that i am willing to liquidate. Many a times Merkandi's platform allows me to find customers that are willing to pay cost price for my liquidation goods or even give m... See more
Company replied
The platform is well structured and useful for companies looking for wholesale opportunities across Europe. The product categories are easy to browse, the account features are clear, and it provides a... See more
Company replied
This is my second year on Merkandi, an excellent site where you can do business, well-managed and with high traffic. It's a shame that among the many potential buyers there are people who only waste t... See more
Company replied
Company details
Written by the company
Merkandi is a wholesale directory for buyers and wholesalers of wholesale clothing, surplus stock and bankrupt stock, as well as liquidation stock and wholesale | Merkandi
Contact info
Unit 4E, Enterprise Court, S63 5DB , Rotherham, United Kingdom
- +44 330 127 9628
- info@merkandi.com
- merkandi.com
4.2
Great
344 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth and semless B2B platform
6 June 2025
Unprompted review
Reply from Merkandi
Dear David,
Thank you very much for your positive feedback and for taking the time to share your experience with us. We’re delighted to hear that you found Merkandi platform smooth and seamless. Providing a reliable and efficient service is our top priority, and it's great to know that we met your expectations.
We appreciate your trust in us and look forward to supporting your business further. If you ever have any suggestions or need assistance, please don’t hesitate to reach out.
Warm regards,
Merkandi Team
Good friendly customer service
Good friendly customer service! In case of need they reply and help very quickly. Further it's a good place to get in touch with buyers or sellers.
4 June 2025
Unprompted review
Reply from Merkandi
Hello Aniel,
Thank you so much for your kind words and positive feedback!
We’re delighted to hear that you had a great experience with our customer service team and that you find Merkandi a valuable place to connect with buyers and sellers. Providing quick, friendly, and effective support is a top priority for us, and your comments mean a lot.
If you ever need assistance in the future, we’re always here to help!
Best regards,
Merkandi Customer Care Team
Excellent company to work with
Excellent company to work with. Really great platform for buyers and sellers. Highly recommended
4 June 2025
Unprompted review
Reply from Merkandi
Hello,
Thank you so much for your kind words and fantastic review!
We’re thrilled to hear that you’ve had such a positive experience with Merkandi. It means a lot to us to know that you find our platform valuable for both buyers and sellers.
Your recommendation is truly appreciated, and we look forward to continuing to support your business needs. If you ever need any assistance, don’t hesitate to reach out — we’re always here to help!
Best regards,
Merkandi Customer Care Team
Great platform for sellers
Great platform for sellers – it really works!
As a registered seller on Merkandi, I can confidently say: the platform delivers. It offers excellent access to businesses from all over Europe actively looking for new products and suppliers.
Managing the profile is easy – uploading products, descriptions, prices, and images is straightforward. They also offer promotional tools that helped us significantly boost visibility.
Most importantly, Merkandi connects you with real business people – no time-wasters, just professionals who understand pricing, logistics, and how wholesale works.
The support team is responsive and helpful – any time we had questions about listings or verifying clients, they got back to us quickly.
If you're a seller looking to expand into international markets – Merkandi is a smart choice.
29 May 2025
Unprompted review
Reply from Merkandi
Hello Dory,
Thank you so much for your fantastic review!
We’re truly grateful for your kind words and thrilled to hear that Merkandi has helped your business connect with real buyers and expand across European markets. It’s great to know that you found the platform easy to manage and that our promotional tools and support team contributed to your success.
Your feedback perfectly reflects what we strive to offer our sellers: a simple, effective, and professional environment for wholesale trade. We’re here to support you every step of the way, and we look forward to seeing your continued growth on Merkandi.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Merkandi Customer Care Team
Beware because you can’t get your joining fee back even if you only just paid and didn’t use it.
I was seriously looking at buying a pallet in Australia, however you need to join before you can access important information. After joining I realised that the companies are overseas and don’t speak English and you also need to pay shipping. That is one reason I wanted one in Australia, because I don’t want to pay shipping from overseas. So I didn’t use them. They will not refund my joining fee, even though I only just paid and didn’t use their service. If it was more transparent and said it was not Australian even though it says it is, I would not have joined. It’s not like it’s only a couple of dollars, it’s over $200 to join. People can’t afford to pay that much for nothing.
28 May 2025
Unprompted review
Reply from Merkandi
Dear Dina,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our platform did not meet your expectations.
Merkandi is an international B2B platform that connects buyers with verified wholesale suppliers from around the world, including Australia. While we do offer a local version of the site (merkandi.com.au), suppliers and stock may come from different countries — which many of our users see as a strong advantage, offering access to global sourcing opportunities.
To help potential users make an informed decision before joining, each offer on Merkandi — even before registration — includes key details such as:
– the unit price (per item, kilogram, pallet, etc.), clearly marked as excluding VAT,
– the supplier’s country of origin,
– accepted payment methods and shipping options,
– minimum order quantities,
– and in many cases, countries the supplier ships to.
Only the supplier’s contact details are visible after registration, as they unlock the ability to start direct negotiations.
In your specific case, the supplier you were interested in does offer customer support in English — which is clearly indicated on their profile. Our support team suggested starting communication via email, a method that helps to avoid potential language issues.
We understand that you were hoping to find a local supplier, and we’re sorry that the available stock did not match your expectations. Our customer service team contacted you directly to explain how to search using filters (e.g. by shipping country), how to access important product details, and how to identify suppliers that meet specific needs — including location.
Please note that registration is completed with full acceptance of our Terms and Conditions, which clearly state that membership fees are non-refundable. This is because access to the full platform and supplier data is granted immediately after activation.
We genuinely regret that your experience was not what you had hoped for, despite the support provided. If you ever wish to explore the platform further or need assistance, our team remains fully available to help you.
Feel free to contact us at info@merkandi.com or by phone at +44 330 127 9628 (English-speaking support).
Kind regards,
Merkandi Team
Overall good.
Easy to use website with lots of good wholesale offers. I particularly appreciate the daily email with a selection of the top offers. I do think it would help to view reviews of suppliers with the base account - you already pay for access so having to pay extra for this information isn't great when it could lead to more business transactions.
27 May 2025
Unprompted review
Reply from Merkandi
Dear Laura,
Thank you for taking the time to share your review. We’re truly glad to hear that you find Merkandi easy to use and that you appreciate the daily email with top offers – we understand how valuable timely updates are in wholesale trade.
Regarding your suggestion about accessing supplier reviews with the base account — we completely understand your point. Transparency is important, and we're actively exploring ways to enhance the value of our memberships without compromising the sustainability of the platform.
Merkandi operates as a subscription-based B2B platform and we do not charge any commission on transactions. This allows users to negotiate and trade freely with suppliers, keeping costs predictable and transparent. To maintain this model while continuing to improve the platform, we need to optimize certain features – including advanced tools such as supplier ratings – so that our core plans remain affordable and accessible to businesses of all sizes.
That said, feedback like yours is very valuable to us. We’re constantly working on ways to improve the user experience, and your input will certainly be taken into account in future development plans.
Thank you once again for your thoughtful comments and for being part of the Merkandi community. If there’s anything we can assist you with, feel free to reach out.
Best regards,
Merkandi Customer Care Team
Decent website a lot of products to…
Decent website a lot of products to choose from!!
27 May 2025
Unprompted review
Reply from Merkandi
Hello Bobby,
Thank you so much for your positive review!
We're glad to hear that you found the platform to offer a wide range of products — we work hard to ensure there's something for everyone, no matter the business size or industry.
If you ever have any questions or need assistance navigating offers or contacting sellers, our team is always here to help.
Thanks again for choosing Merkandi, and we wish you continued success with your sourcing!
Best regards,
Merkandi Customer Care Team
Reply from Merkandi
Dear MegaStock,
Thank you very much for taking the time to leave your positive review – we truly appreciate it!
We’re delighted to hear that you’ve had a good experience with Merkandi and that our platform has been a valuable resource for your wholesale needs. One of our main goals is to make international wholesale trading easier, more accessible, and more secure for all our users, so it’s always encouraging to know we’re on the right track.
We're constantly working to improve our services and user experience, and your opinion is important to us.
We wish you great success in your business ventures and look forward to continuing to support your growth on Merkandi.
Best regards,
Merkandi Customer Support Team
Just great.
12 May 2025
Unprompted review
Reply from Merkandi
Frima Handlowa Michalina,
Thank you so much for your continued trust and for taking the time to leave such positive reviews! 🌟
We’re thrilled to hear that you’re satisfied with our platform and services. Your kind words — "Just great" and "Great selling portal" — mean a lot to our entire team. We constantly strive to support businesses like yours with reliable tools and verified partners, and it’s rewarding to know that our efforts are appreciated.
If there's ever anything more we can do to help you grow your business or improve your experience, please don’t hesitate to reach out.
Wishing you continued success!
Warm regards,
The Merkandi Team
I was hoping to buy full pallets
I was hoping to buy full pallets. Paid my £150. Only about 5 in the UK. Only 2 selling pallets if returns. Approached them both and both had sold the pallets I wanted and never updated Merkandi. Waste of money
1 May 2025
Unprompted review
Reply from Merkandi
Dear Paul,
Thank you for sharing your feedback. We’re sorry to hear that your experience with the platform did not meet your expectations.
Please allow us to clarify: Merkandi is not a supplier, but a B2B platform that connects buyers with independent wholesale sellers. The listings visible on our site come directly from the sellers, who are responsible for their own stock levels and offer updates.
We understand how disappointing it can be to find a product, only to learn it’s no longer available. While we strive to keep the platform current, the availability of pallets—especially high-demand items like returns—can change rapidly, often within hours. Sellers are expected to update their listings accordingly, and we monitor reports of inactive offers to take appropriate action when needed.
We’d also like to highlight that all listings—including quantities, location, and seller details—are available for browsing without registration or payment, so that potential buyers can assess the market before making any commitment. This is designed to support more informed decisions.
That said, we never want our users to feel unsupported. If you’re still interested in sourcing pallets, we’d be happy to assist you personally in identifying alternative suppliers and offers that match your needs. Please feel free to contact us directly at info@merkandi.com or via our Help Centre: www.merkandi.com/contact
We remain at your disposal and will gladly do our best to support you.
Best regards,
Merkandi Customer Care Team
They advertise NON-Existent products on their website
After paying Merkandi subscription fee, I contacted the listed seller, who confirmed that all advertised inventory was over a year old and NO LONGER AVAILABLE. This indicates that Merkandi knowingly displayed false or outdated product listings, misleading customers into paying for access to non-existent goods.
I immediately contacted Merkandi’s customer service via phone (40-minute call) and multiple emails requesting a full refund. Despite my concerns, they refused, citing a no-refund policy on subscription fees and suggesting I find another supplier—despite NO OTHER OPTIONS being available. Merkandi fails to deliver the service it claims to offer. I ultimately had to dispute the charge through my bank!
UPDATE:
Following their reply, it's truly unfortunate that Merkandi—despite claiming to be a reputable company—does not maintain the quality of the listings they provide.
That's correct: I used my account to contact the sellers, and none of the listings or products were available.
During my phone conversation with Merkandi, I provided the details of the seller along with the outdated and inactive offers. It's disappointing that their unprofessional customer support team neither took notes during the call nor followed up with the seller to remove the listings.
26 March 2025
Unprompted review
Reply from Merkandi
Dear Anna,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and would like to provide some clarification. Merkandi is a B2B wholesale trading platform that connects buyers and verified wholesalers from around the world. As clearly stated in our terms of service, we do not intermediate in the sales process, and the responsibility for the availability and accuracy of the offers lies with the sellers who post them.
Your registration on Merkandi granted you full access to the contact details of wholesalers, which is the primary feature of our platform. We can see that you actively used your account by uncovering multiple seller details and contacting a wholesaler regarding a purchase, which indicates that the core functionality you paid for was delivered.
Additionally, during our communication, we kindly asked you to report any outdated or inactive offers using our reporting system. Unfortunately, since you chose not to report these offers directly through the system, we were unable to verify the situation promptly and request the seller to update or remove the listings.
We sincerely regret that your expectations were not met. We continuously strive to maintain the quality of the listings and encourage users to help us by reporting any discrepancies.
If you have any further concerns or if there is anything else we can assist you with, we remain at your disposal.
Best regards
Merkandi Customer Support Team
The employee who deal with me for…
The employee who deal with me for account verification he lack any type of tact and professionalism to deal with customers
Im so sorry to spend money with this company
22 April 2025
Unprompted review
Reply from Merkandi
Dear Mohamad,
Thank you for sharing your feedback. We're truly sorry to hear that your experience with our verification process did not meet your expectations.
As previously explained, Merkandi is a B2B wholesale trading platform, and one of our top priorities is to maintain trust, transparency, and security among our users. This is why we follow a strict and consistent verification procedure for all companies applying for the seller status on our platform.
During registration, you selected the seller option, which requires positive verification of your business before the sales functionality can be activated. While we understand that additional documentation may not have been expected, it is sometimes necessary to confirm company activity—particularly in cases involving sensitive product categories or inconsistencies in the provided information.
We regret if our communication style came across as anything less than professional. Please be assured that we are committed to treating all our users with respect, fairness, and transparency at every stage of cooperation.
Should you have any additional concerns or wish to share more about your experience, we’re here to listen.
Best regards
Merkandi Customer Support Team
Excellent customer support and…
Excellent customer support and easy-to-use platform.
We have been selling on it for a couple of years and are very satisfied with our experience.
26 March 2025
Unprompted review
Reply from Merkandi
Dear Jaka,
Thank you so much for your kind words and for taking the time to leave such a positive review on Trustpilot!
We truly appreciate your continued trust in Merkandi over the years. It's great to hear that you've found our platform easy to use and that our customer support has met your expectations.
Your satisfaction is our top priority, and we're proud to support your business growth. If there's ever anything you need or if we can assist you further, please don’t hesitate to reach out.
Wishing you continued success and many more fruitful transactions!
Best regards,
Merkandi Customer Support Team
It's easy to apply and understand how…
It's easy to apply and understand how the Merkandi page works. Made first, the orders and the chosen seller were good.
25 December 2024
Unprompted review
Reply from Merkandi
Dear Arturs,
Thank you for your wonderful review! We're delighted to hear that you found Merkandi easy to use and that your experience with orders and sellers was positive. Your feedback motivates us to continue improving our platform to make wholesale trading even smoother for our users.
If you ever need any assistance or have any suggestions, feel free to reach out. We look forward to serving you again!
Best regards,
The Merkandi Team
Why they don’t offer a trial period
Why they don’t offer a trial period
The only way to access the site is to pay up front a yearly subscription fee. We did this (£230.00) to obtain a seller offering a reasonable price on a Gillette razor blade pack. We placed our order, which was cancelled immediately with an email from the seller saying, “We don’t sell to the United Kingdom.”.
We contacted Merandi requesting a refund to be told NO, WE DO NOT GIVE REFUNDS.
Merkandi.com suggested we try another seller; however, there are no other sellers offering this part, which is strange as they claim to have hundreds of contacts in their address book. It seems the subscription fee is just giving you access to a database of contact details with NO guarantee of anything else!
28 February 2025
Unprompted review
Reply from Merkandi
Dear Andrew,
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
Merkandi is a B2B wholesale trading platform that connects buyers with verified suppliers worldwide. We do not sell products directly, nor do we control the sales policies of individual sellers. Our role is to provide access to a broad network of wholesalers offering various stock lots, liquidation goods, and wholesale deals.
Regarding your concerns:
Subscription Model & Trial Period
Our platform operates on a membership basis, which grants access to thousands of suppliers and wholesale offers. Before subscribing, users can browse available listings to evaluate whether our platform aligns with their business needs. Since we provide immediate access to supplier databases and exclusive deals upon subscription, a refund policy does not apply.
Seller Policies & Availability of Goods
While we strive to offer a diverse and reliable supplier network, individual sellers set their own policies, including shipping destinations and order conditions. Unfortunately, we cannot guarantee the availability of a specific product at all times, as stock levels fluctuate. However, our customer support team is always available to assist in finding alternative suppliers or similar products.
New suppliers and listings are added to Merkandi daily, so if the product you are looking for is currently unavailable, it may become available soon. We recommend using the "Follow search results" feature on our site to receive notifications when new offers for your desired product are added.
We genuinely regret any inconvenience this situation has caused. If you need guidance on finding suitable suppliers or have any further concerns, please reach out to our support team at info@merkandi.com. We are here to help maximize the value of your subscription.
Best regards,
Merkandi Team
Expand your business
It’s a good way to do business with new suppliers or buyers all in Europe and other countries.
18 January 2025
Unprompted review
Reply from Merkandi
Hello Roberto,
Thank you for your positive review! We’re delighted to hear that Merkandi has been a helpful platform for connecting with new suppliers and buyers across Europe and beyond. Expanding businesses globally is our goal, and it’s wonderful to know we’re contributing to your success.
Should you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!
Best regards,
Merkandi Team
Reply from Merkandi
Thank you for your wonderful feedback! We're delighted to hear that you found our platform easy to use and efficient. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations.
If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out.
Best regards,
The Merkandi Team
Finding customers for overstocks can be easy
Merkandi gives me a great opportunity as a reseller to find customers for my overstocks all over the world.
12 December 2024
Unprompted review
Reply from Merkandi
Hello Thomas,
We’re thrilled to hear about your positive experience with Merkandi.
Your kind words and satisfaction with our platform mean a great deal to us. At Merkandi, we strive to provide our users with the best tools, reliable suppliers, and excellent customer support to help grow their businesses. Knowing that we’ve met your expectations inspires us to continue improving and delivering outstanding service.
Best regards
Merkandi Team
Which walk is best standard or premium?
5 December 2024
Unprompted review
Reply from Merkandi
Dear Khalid Smidi,
Thank you for your question and great review! The choice between a Standard and Premium account depends on your business needs:
Standard Account: Ideal for buyers who wish to explore the platform and browse offers. It provides access to a wide range of products and suppliers.
Premium Account: Offers exclusive benefits such as access to seller ratings and tools for sales should you wish to verify your company with us. It's perfect for those looking for a comprehensive experience and enhanced opportunities.
If you have any specific goals or requirements, feel free to share them with us, and we’d be happy to guide you further. Please do not hesitate to contact us: phone +44 330 127 9628 email: info@merkandi.com
Best regards,
The Merkandi Team
Reply from Merkandi
Dear Walser Hans-Karl,
Thank you so much for your kind words and positive review! We’re delighted to hear that you had a good experience and appreciated our quick response. Providing efficient support and excellent service is our priority, and your feedback motivates us to continue improving.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
The Merkandi Team
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