I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Recommended to take these for muscle aches associated with CFS. They had an almost immediate positive effect on the muscle aches and the fatigue has lessened. Have taken them for a month and am de... See more
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Royal Mail let you and me down on my delivery which appears to have got lost in their system. But after telecom with yourselves you immediately despatched my replacement order. Hopefully Royal Mail w... See more
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Company details
- #78 of 279 best companies in Vitamin & Supplements Shop
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11k reviews
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Great service and superb genuine
Great service and superb genuine , quality supplements
10 July 2026
Reply from Metagenics UK
A lovely confirmation to read, Lyndsey — thank you so much for your kind words!
We’re delighted to hear that you value both our service and the quality and authenticity of our supplements. Reliability and transparency are very important to us, so it’s great to know this is reflected in your experience.
Thank you for taking the time to share your feedback — it truly means a lot. If you ever have any questions or would like advice, please feel free to contact us at orders@metagenics.co.uk, we’ll be happy to assist.
Warm regards,
Ann– Metagenics UK
The deals from the company help me with…
The deals from the company help me with getting a great price and the vitamins work very well
12 June 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Saki — thank you for sharing it with us!
We’re delighted to hear that our offers help you access our products at a great price. It’s equally nice to know that the vitamins are meeting your expectations and fitting well into your routine.
We remain committed to combining quality with accessibility so you can continue to rely on us.
If you ever have any questions or would like guidance, feel free to reach out at orders@metagenics.co.uk — we’ll be happy to help.
Ann – Metagenics UK
Everything is 100% from Metagenics
Everything is 100% from Metagenics. Great products, great customer service and fast delivery!
10 July 2026
Reply from Metagenics UK
Wow Robert, such strong and complete feedback — thank you very much for sharing!
It’s fantastic to hear that you’re happy with the full experience: our products, customer service, and fast delivery. Making sure everything works seamlessly together is exactly what we strive for every day.
Your enthusiasm and trust mean a great deal to us — thank you for taking the time to share this. If you ever have any questions or would like personalised advice, please don’t hesitate to contact us at orders@metagenics.co.uk. We’re always here to help.
Warm regards,
Ann – Metagenics UK
Reply from Metagenics UK
Thank you for your kind words, Christine!
It’s wonderful to hear such a great combination: strong satisfaction with our products and service that you consistently describe as exceptional. Delivering that level of reliability and consistency is exactly what we strive for every day, so your feedback truly means a lot.
We also sincerely appreciate your continued trust — it makes all the difference. If you ever have any questions or need assistance, our team is always available at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Imran — thank you very much for sharing!
We’re delighted to hear that both our service and our products meet your expectations. Providing a smooth, reliable and positive experience is exactly what we aim for every day.
Your feedback truly means a lot to us and motivates us to keep delivering at this level. If you ever have any questions or need support, feel free to contact us at orders@metagenics.co.uk — we’re always happy to help.
Warm regards,
Ann– Metagenics UK
Extremely helpful friendly and efficient service
Extremely helpful friendly and understanding person who took my phonecall. I explained my circumstances as a pensioner with poor health and the recommendations made by my chiropractor. Sharon immediately accessed the chiropractor's details and took the order for the two lots of capsules, set up a £10 off new order and a practitioner / patient discount. I had immediate email confirmation, prompt 1st class post dispatch and several emails at every stage of the process up to delivery. The items were securely packaged. If I have one small criticism it is that there could perhaps have been fewer emails!
9 July 2026
Reply from Metagenics UK
Wow, such a warm and detailed piece of feedback — thank you very much for sharing this!
We’re truly pleased to hear about your positive experience with Sharon. It’s great to know she was able to assist you efficiently, take care of everything smoothly, and that the delivery and follow-up met your expectations. Your mention of the careful packaging and clear communication means a lot to us as well.
We also appreciate your constructive remark regarding the number of emails — thank you for pointing that out. We continuously aim to find the right balance so our communication remains clear while staying comfortable for our customers.
Thank you again for your trust and for taking the time to describe your experience in such detail. If you ever need assistance or have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.
Warm regards,
Ann– Metagenics UK
Reply from Metagenics UK
A big smile reading your message — thank you so much, Angela!
It’s great to hear that you’re pleased with both our offers and the fast, well-tracked delivery. We always aim to make the experience as smooth and clear as possible, so it’s lovely to know this is coming through.
Thank you for taking a moment to share your feedback — it really means a lot to us. If you ever have any questions, our team is always here for you at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you for your feedback, Margarethe — short and to the point, we appreciate that!
It’s great to hear that everything was delivered as expected and in line with the agreed specifications. Reliability and accuracy are very important to us, so we’re pleased that this was your experience.
If you ever need any assistance or have questions in the future, feel free to reach out at orders@metagenics.co.uk — we’ll be happy to help.
Warm regards,
Ann– Metagenics UK
Excellent choices
Excellent choices, quality, support, prices, service and above all kindness.
9 June 2026
Reply from Metagenics UK
Such kind words, Narguis — thank you very much for your thoughtful feedback!
It’s truly rewarding to hear that you appreciate not only our product range and pricing, but also our support and service. Your mention of kindness means a lot to us, as it’s something our team strives to deliver every day.
Thank you for your trust and for taking the time to share your experience. If you ever have any questions or need assistance, please don’t hesitate to reach out at orders@metagenics.co.uk — we’re always happy to help.
Warm regards,
Ann– Metagenics UK
I'm on a regular subscription for…
I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good thing is that each month my product arrives on time so that I can continue to take without a break!
30 June 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Elaine — thank you for sharing it!
We’re delighted to hear that your monthly subscription arrives reliably and fits so smoothly into your routine. Consistency really matters to us, especially with subscriptions, so you can continue without interruption. It’s also lovely to know you discovered us through a personal recommendation and feel confident in our products.
Thank you for your continued trust — it truly means a lot. If you ever have any questions or would like to share more, our team is always here to help at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s truly a pleasure to read your message, Anne!
We’re delighted that you appreciate our wide range of products and that the value for money meets your expectations. It’s also great to hear that your order arrived quickly — that’s something we work hard on every day.
Your feedback motivates us to keep delivering the same level of service, so thank you for sharing it with us!
If you ever have any questions or would like some advice, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.
Ann– Metagenics UK
Reply from Metagenics UK
What a lovely message to receive, Madeleine — thank you very much!
We’re truly pleased to hear that the product fits well with your diet and has found a positive place in your daily routine. Feedback like yours means a lot to us and encourages us to continue delivering the same level of quality and service.
If you ever have any questions or would like advice, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to help.
Ann– Metagenics UK
Reply from Metagenics UK
Such a short yet powerful message, Ian — thank you very much for sharing it!
We’re truly pleased to hear that both our service and our products meet your expectations. Delivering that balance of reliability and quality is something we strive for every day, so your feedback means a lot to us.
We really appreciate you taking the time to share this—comments like yours keep us motivated to continue delivering at this level.
If you ever have any questions or need assistance, feel free to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Efficiency and realistic pricing
7 July 2026
Reply from Metagenics UK
Your review truly made our day, Nicola!
It’s great to hear that you value both our efficiency and our fair pricing. We strive every day to provide a service that is smooth, reliable, and transparently priced — so it’s wonderful to know this resonates with you.
Thank you for sharing such concise yet meaningful feedback; it genuinely encourages us to keep delivering at this level.
If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Overpriced and Not As Good As They Used To Be
I think the last time I reviewed them (might have been under the Nutri Advanced name before Nutri sold their soul to Metagenics), I gave them 3 stars, down from 5 because of their high prices. Now they are down to 2 because of their high prices (or extortionate) and not listening to customers’ needs, by removing, then returning, then removing, popular supplements, such as Gluco-Chrome (think it is available again). I also, and this could be a coincidence, do not feel such a positive effect of the supplements than i did when they were Nutri Advanced, or just after take-over. For example, the Vitamin B seems to have less of a calming effect than it used to, so I use alternatives. Their pricing: I just received another email informing of yet another price increase (I think 4%)... this is now quite common and nothing to do with rising prices of manufacturing - it's to do with profit. This leaves a bad taste and motivates people to look elsewhere. For most supplements (but not all), I use Lamberts as excellent replacements. There are still a couple (L-Glutamine and Calmeze) that I still reluctantly buy because I am yet to find an effective alternative. Vote with your money, people!
9 July 2026
Unprompted review
Reply from Metagenics UK
Thank you for taking the time to share your experience again, Matt. We truly appreciate your honesty, and the fact that you have been familiar with us for a long time makes your feedback especially important.
We understand that price increases and product changes can feel frustrating, particularly when you have grown used to certain products and rely on them. Your comments regarding products like Gluco-Chrome and your experience with our Vitamin B range are taken seriously. Listening to what works — and what doesn’t — is essential for us to keep improving.
Regarding pricing, we aim to maintain a fair balance between quality, sourcing, and service, though we recognise that this may not always be perceived that way. Your feedback on this point is duly noted.
We’re sorry to hear that you’ve turned to alternatives for some products, although we’re pleased that a few of our supplements still remain part of your routine. If you’d like, we would be happy to review your experience together and better understand your expectations so we can support you more effectively.
Please feel free to reach out to us at orders@metagenics.co.uk — our team will be glad to assist you.
Kind Regards
Ann– Metagenics UK
Fast delivery
Easy to order, fast delivery and a product I have ordered before, so as expected - five stars.
6 July 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Ms Kirk — thank you very much for your five-star rating!
We’re delighted to hear that ordering was easy, delivery was fast, and that the product met your expectations, especially as it’s something you’ve ordered before.
Your continued trust truly means a lot to us, and we’re glad everything once again fits smoothly into your routine.
If you ever have any questions, please feel free to reach out to us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
The ordering and delivery process were…
The ordering and delivery process were excellent - arrived earlier than expected. I have been using Metagenics products for a few years upon the recommendation of a dietitian and have found them to be very effective.
6 July 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Leila — thank you for your continued trust over the years.
We’re delighted to hear that both the ordering and delivery process were smooth and even faster than expected. Providing a reliable and efficient service is very important to us, so your experience truly means a lot.
It’s also wonderful to know you’ve been using our products for several years following your dietitian’s recommendation. We’re glad they fit well into your daily routine and that you are satisfied with your experience.
If you ever have any questions or need support, please don’t hesitate to reach out to us at orders@metagenics.co.uk — we’re always here to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Your review truly made our day, Sakinatu — thank you for sharing it.
We’re delighted to hear that you consider our service excellent. Providing a smooth and pleasant experience is what we aim for every day, so your feedback is incredibly encouraging.
If you ever have any questions or need assistance, our team is always available via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Great service and quick delivery
Great service and quick delivery. Would definitely recommend
6 July 2026
Reply from Metagenics UK
Thank you so much for your kind words, Caroline!
We’re delighted to hear that you were satisfied with both our service and the quick delivery. Providing a smooth and reliable experience is exactly what we aim for, so your recommendation truly means a lot to us.
If there’s ever anything we can assist you with in the future, our team will be happy to help via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Adrienne — thank you for your trust.
We’re really pleased to hear that you find our service reliable and supportive in your day-to-day routine. Providing consistent and dependable support is exactly what we aim for.
If you ever have any questions or need further assistance, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always here for you.
Kind regards,
Ann– Metagenics UK
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