I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Recommended to take these for muscle aches associated with CFS. They had an almost immediate positive effect on the muscle aches and the fatigue has lessened. Have taken them for a month and am de... See more
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Royal Mail let you and me down on my delivery which appears to have got lost in their system. But after telecom with yourselves you immediately despatched my replacement order. Hopefully Royal Mail w... See more
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Company details
- #78 of 279 best companies in Vitamin & Supplements Shop
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11k reviews
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Outstanding customer service and products
I don't normally do reviews or similar. But at this time and age it is unfortunately not very often, that you get brilliant service. This regarding ordering, products, advise and speedy delivery, outstanding, could not be better.
But even then, sometimes, things can go wrong. The handling when it happened was outstanding and a credit to the company and the people dealing with it. The return of the incorrectly delivered goods was very easy and free and the replacement arrived the next day.
Thank you to everyone,
axel ;-)
30 June 2026
Reply from Metagenics UK
Wow Axel, thank you very much for taking the time to share such a detailed and thoughtful review.
We are truly delighted to read that you appreciated not only the quality of our products, but also the ordering process, advice, and fast delivery. At the same time, we especially value your comments about the situation where something went wrong. Moments like these are exactly when we want to show our commitment to our customers, and we are glad you experienced it positively.
It’s great to hear that the return process was smooth and that the replacement reached you quickly — this is exactly the level of service we aim to provide every day. Your words are a wonderful recognition for the entire team involved.
Thank you again for your trust and your kind message — it truly means a lot to us.
Please feel free to contact us anytime at orders@metagenics.co.uk if you have any questions in the future.
Kind regards,
Ann– Metagenics UK
Helpful on the phone
Helpful on the phone. Well packaged and prompt delivery. Good products. Thank you!
30 June 2026
Reply from Metagenics UK
What a pleasure to read your feedback, Vanessa!
Thank you so much for your kind words about our phone support – we truly aim to offer a helpful and personal experience to every customer.
We’re also delighted to hear that your order arrived well packaged and promptly, and that you’re happy with the products.
Feedback like yours really encourages us to keep delivering this level of service every day. If you ever have any questions, please don’t hesitate to reach out via orders@metagenics.co.uk – we’re always here to help.
Thank you again for your trust, Vanessa.
Ann– Metagenics UK
Very prompt delivery
30 June 2026
Reply from Metagenics UK
Thank you for your feedback, Chris!
We’re delighted to hear that your delivery arrived so promptly — providing a fast and reliable service is something we continuously strive for.
It’s great to know that this is reflected in your experience. Your feedback encourages us to keep delivering at this level for every order.
If you ever have any questions or need assistance, please don’t hesitate to contact us at orders@metagenics.co.uk. We’re always here to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you very much for your kind words, Jan!
It’s wonderful to hear that both our products and our service fully meet your expectations. Feedback like yours reassures us that we are on the right track.
We aim every day to combine quality products with reliable support, creating an experience you can trust. Your satisfaction motivates us to keep delivering at this level.
If you ever have any questions or need further assistance, our team is always available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Wendy — thank you for sharing it with us!
We’re delighted to hear that you found the ordering process easy and that your delivery was prompt and efficient. That’s exactly the experience we strive to provide for every customer.
Your feedback reassures us that our efforts to keep things smooth and reliable are making a difference — and that truly means a lot to us.
If you ever have any questions or need assistance in the future, our team is always available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Quality products, great service.
Quality products, great customer service, items received quickly, well packaged. Ve
Ry happy customer.
29 June 2026
Reply from Metagenics UK
Such kind words, Mr Pescod — thank you very much for sharing your experience.
It means a great deal to us to hear that you appreciate both the quality of our products and our customer service. We also truly value your mention of the fast delivery and the careful packaging.
We pay close attention to every detail of your order, and it’s wonderful to know that this is reflected in your experience. Your satisfaction is a strong motivation for us to continue delivering at this level.
If you ever have any questions or would like advice, our team remains available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you for your continued trust, John.
“As always” — that’s exactly what we aim for, and we’re delighted to hear that you consistently experience our service as professional and reliable.
Your loyalty and kind words truly motivate us to keep delivering this level of care every day. We remain committed to ensuring each order runs smoothly and meets your expectations.
If you ever have any questions or need further assistance, our team is always available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you for your great feedback!
It’s wonderful to hear that you found the ordering process easy and that your delivery arrived quickly — exactly what we strive for every day.
We believe ordering should be smooth and hassle-free, so you can rely on us whenever you need your products. Your experience confirms that we’re on the right track, and we truly appreciate that.
If you ever have any questions or need assistance, feel free to contact us at orders@metagenics.co.uk — we’re always here to help.
Kind regards,
Ann– Metagenics UK
Great products
Great products - very quick delivery but rather on the expensive side!! More deals would be appreciated !
1 June 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Julia — thank you for sharing this with us!
We’re really pleased to hear that you value our products and experienced a fast and smooth delivery.
We also appreciate your comment regarding pricing. We aim to provide high-quality products, and your suggestion about more offers and promotions is certainly noted. Feedback like yours helps us better align our services with our customers’ expectations.
If you have any questions or would like to stay informed about future offers, feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s lovely to read your feedback, Mary Louise — thank you very much for sharing it!
We’re truly pleased to hear that our products, service, and delivery all met your expectations. Providing this kind of seamless experience is exactly what we aim for every day.
Your concise yet powerful feedback means a lot to us and motivates us to continue delivering this level of quality and care.
If you ever have any questions or would like advice in the future, our team is always here for you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Ordering from Metagenics guarantee your…
Ordering from Metagenics guarantee your delivery. I order today,and receive it tomorrow. I am totally pleased with their loyalty in providing such amazing products too. I am a loyal customer and shall continue to order my supplies through them.
29 June 2026
Reply from Metagenics UK
Wow Annette, what a heartwarming message — thank you so much for your trust!
We’re truly delighted to hear that you’re so pleased with the fast delivery and that you experience our service as reliable.
Your loyalty means a great deal to us. Customers like you, who choose us time and again, inspire us to handle every order with the same care and attention. It’s wonderful to know that our products have become part of your routine.
If you ever have any questions or would like personalised advice, our team is always here for you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
You cancelled the subscription
Thank you, please could you resend theemail as we cant find it. You cancelled the subscription. What else can be said.
1 June 2026
Reply from Metagenics UK
Thank you for your feedback, Mrs Espley.
We understand that a cancellation can sometimes feel quite straightforward. In this case, your subscription was cancelled because the item was temporarily out of stock. An email was previously sent to you explaining the situation, along with the next steps to follow.
We remain committed to keeping you clearly and transparently informed, especially in situations like this. Should you have any further questions or need assistance, we are here to help.
Please feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
was Nutri Advanced
after realising that Nutri Advanced had changed to Metagenics Uk - the order process was fine, I was able to find the magnesium glycinate and delivery was quick. thank you
22 June 2026
Reply from Metagenics UK
Thank you for sharing your experience, Mandy—we truly appreciate your trust!
We understand that a name change can sometimes raise questions, so we’re very pleased to hear that everything remained clear for you and that you were able to find your magnesium glycinate with ease.
Your kind words about the smooth ordering process and fast delivery mean a lot to us. It’s important that every step, from browsing to receiving your order, feels simple and seamless.
Thank you again for taking the time to leave your feedback. If you ever have any questions or need guidance, our team is always happy to help at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s great to read this, Rex. Thank you for your short but impactful feedback about the quick delivery — we know how important it is for orders to arrive promptly.
We continue to work hard every day to maintain this level of service, so you can always order with confidence.
Please feel free to reach out if we can assist you further at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
My go to company
Great quality products Excellent service. Delivery has always been fast. Staff helpful when needing assistance
29 May 2026
Reply from Metagenics UK
What a lovely recognition, Linda — thank you so much!
It truly means a lot to us to be your “go-to” company, and we’re delighted that you appreciate the combination of our product quality, fast delivery, and the helpfulness of our team. That complete experience is exactly what we strive to deliver every day.
It’s also great to know that you find our support team helpful whenever you need assistance — we’re always here for you.
If you ever have any questions or would like to share anything further, please don’t hesitate to contact us at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
First time using the subscription…
First time using the subscription option. Item sent and received before running out. Now I don’t have to worry about stocking up.
26 June 2026
Reply from Metagenics UK
It’s so nice to read this, Lisa — and welcome to our subscription service!
We’re delighted to hear that your first experience went smoothly, and especially that you no longer have to worry about running out. That extra peace of mind and convenience is exactly what we aim to provide.
We hope this option continues to fit effortlessly into your daily routine. Thank you for taking the time to share your experience with us!
If you ever need to make changes or have any questions, we’re always here for you at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Always Excellent
With Metagenics, it’s easy to order and deliveries always come quickly. And no different this time. Have been a happy customer for many years now, having been recommended by my naturopath, their products are always excellent.
26 June 2026
Reply from Metagenics UK
Dear Jean,
It’s a real pleasure to read your message — thank you so much for your many years of trust! We’re delighted to hear that ordering remains easy and that deliveries continue to arrive quickly, just as you expect. Your mention of your naturopath’s recommendation and your appreciation of our product quality truly mean a lot to us.
We strive to keep everything smooth and reliable, so you can continue to enjoy our products as part of your daily routine without any hassle. Your loyalty is genuinely appreciated.
If you ever have any questions or would like to get in touch, our team is always available at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Easy and accurateEasy to order on line and arrived as…
Easy to order on line and arrived as expected.
26 June 2026
Reply from Metagenics UK
What a pleasure to read your feedback, Christine!
We’re delighted to hear that you found the online ordering process easy and clear, and that your delivery arrived exactly as expected. That’s exactly the experience we aim to provide every time.
Your feedback encourages us to keep delivering this level of service. Should you ever have any questions or requests, please feel free to reach out to us at orders@metagenics.co.uk – we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Always a speedy delivery and excellent…
Always a speedy delivery and excellent products, would definitely recommend and will keep using for as long as needed.
25 June 2026
Reply from Metagenics UK
Wow Steph, what lovely feedback to read!
It’s fantastic to hear that both our speedy delivery and product quality continue to meet your expectations. Your recommendation and your intention to keep using our products mean a great deal to us – that’s exactly what we strive for.
We look forward to continuing to provide you with the same smooth and reliable service in the future. If you ever have any questions or need assistance, our team is always here to help at orders@metagenics.co.uk.
Kind regards,
Ann – Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Joanne!
Your kind words about our fast and efficient delivery truly mean a lot to us – we always strive to ensure every order reaches you as smoothly and quickly as possible. It’s wonderful to hear this has been your consistent experience.
Thank you as well for your continued trust and loyalty. If there’s ever anything we can assist you with, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
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