Metagenics Ireland Reviews 

1,643
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and efficient service, noting that orders often arrive quickly and securely. Consumers also appreciate the high quality of the various supplements available and find the online ordering process extremely straightforward. However, some customers also noted that delivery times could occasionally be very slow, leaving individuals waiting weeks for their packages without updates. Additionally, reviewers mentioned that certain bottle openings were too narrow, making it frustratingly difficult to retrieve the internal measuring scoops and powder. Some people also expressed disappointment with product dosages and expiry dates on bulk offers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the supplements are high quality and... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently fast and efficient shipping... See more

Order

Consumers find order to be positive, highlighting that the purchasing process is consistently easy and... See more

Service

Reviewers express high satisfaction and positive feedback about service, highlighting quick delivery and... See more

Quality

Users describe satisfaction with product quality, highlighting great tablets, effective supplements, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering is really easy. Discounts offered are great. Speed of receipt from order time is phenomenal. Really excellent service. Great range but really the speed of delivery is stand out.

Company replied

Rated 5 out of 5 stars

Fast efficient service. Well packed and a great quality product. Metagenics produce products that you'll find hard to find elsewhere. The product I take is one that supports my particular needs as I'v... See more

Company replied

Rated 5 out of 5 stars

Finding the ultrameal really great. It tastes nice, is light on the tummy and it dissolves quickly so easy to prepare when on the go. Its more than just a protein drink as had all the added vutamins a... See more

Company replied

Rated 5 out of 5 stars

Metagenetics is a company that produces high quality supplements. I have used their products several times to compare them to my regular suppliers. Delivery is quick. Because they do not carry the am... See more

Company replied


Company details

  1. #135 of 278 best companies in Vitamin & Supplements Shop

Written by the company

Metagenics Ireland is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,643)

313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

3 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

It's great to read your review, Mitchell.

Thank you for taking the time to share your experience. We are delighted to hear that your order arrived quickly. Providing a smooth and reliable service is very important to us, so it is wonderful to know everything met your expectations.

Thank you for your trust, and we hope to serve you again soon. If you ever have any questions, our team is always available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Excellent across the board

Excellent product, wonderful customer service

14 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Thank you so much for your kind words, Norma.

We're delighted to hear that both our product quality and customer service met your expectations. Combining high-quality products with attentive and personal support is something we care deeply about, so your feedback is truly appreciated.

Positive experiences like yours are a great source of motivation for our entire team, and we're grateful that you took the time to share them with us.

Thank you again for your trust. Should you ever need any assistance, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Very happy with everything

Very happy with everything

2 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

A big smile came to our faces when reading your message, thank you, Deirdre!

Sometimes just a few words say it all. We're delighted to know that you're very happy with your experience and that everything met your expectations.

Your trust and positive feedback mean a great deal to us and encourage us to continue delivering the quality and service our customers value.

Thank you for taking the time to share your review. Should you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Getting to speak with a person in…

Getting to speak with a person in customer care . This order then progressed perfectly to my address .

30 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Thank you very much for sharing your experience, Pat.

We're pleased to hear that being able to speak directly with a member of our Customer Care team made a positive difference. Providing personal support and ensuring smooth follow-up are important parts of the service we strive to deliver every day.

It's also great to know that your order then progressed smoothly and arrived successfully at your address.

Thank you for taking the time to leave this review. If you ever need assistance in the future, our team will be happy to help via orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Quick delivery & pleasant phone…

Quick delivery & pleasant phone response when contacted

30 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Thank you very much for your lovely feedback, Mary.

We're delighted to hear that your order arrived quickly and that you had a pleasant experience when contacting our team by phone. We believe it's important that our customers can rely not only on efficient delivery but also on friendly and helpful support whenever they need assistance.

Your kind words are a wonderful compliment to our colleagues, who work hard every day to provide the best possible service.

Thank you for taking the time to share your experience. Should you have any questions in the future, our team will always be happy to help at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars
Metagenics Ireland logo

Reply from Metagenics Ireland

Your review made our day, Edelle!

Thank you for taking the time to share your experience with us.
We're delighted to hear that you found the ordering process easy and that your delivery arrived promptly.

Providing a smooth ordering experience and reliable delivery is something we focus on every day, so it's wonderful to know that this made a positive difference for you.

Thank you again for your trust. If you ever need any assistance, please don't hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Well packed and a great quality product. Metagenics produce products that you'll find hard to find elsewhere. The product I take is one that supports my particular needs as I've an uncommon gut bacteria imbalance.

29 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

What a pleasure to read your feedback, Denise!

Thank you very much for your wonderful review. We're delighted to hear that you were pleased with our fast and efficient service, careful packaging, and the quality of the product you use.

We especially appreciate your comments about our product range. We aim to offer products that meet a variety of individual needs, and we're pleased that you have found one that fits well into your daily routine.

Thank you for taking the time to share your experience with us. Feedback like yours encourages us to continue providing the high level of service and quality our customers expect.

If we can assist you in any way, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Good variety

Good variety, good prices and quick delivery. Very helpful advice.

30 June 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

It's a pleasure to read your feedback, Louise!

Thank you very much for your kind words about our product range, competitive prices, fast delivery and the helpful advice you received. We're delighted to hear that all of these elements contributed to a positive experience.

Providing a smooth service and reliable support is something we work hard on every day, so your appreciation truly means a lot to us.

Thank you again for taking the time to share your experience. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Fast efficient professional service

Fast efficient professional service, with high quality products.

28 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

It is a pleasure to read your feedback, Kate!

Thank you for your kind words about both our service and the quality of our products. We are delighted to hear that you found your experience fast, efficient, and professional. Knowing that our products met your expectations makes your feedback even more rewarding for our team.

We truly appreciate your trust in Metagenics UK and look forward to serving you again. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics IE

Rated 5 out of 5 stars

Very efficient from the moment I placed…

Very efficient from the moment I placed my order.

24 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Dear Mary,

What a pleasure to read your feedback. Thank you for taking the time to share your experience with us.

We are delighted to hear that you found the entire ordering process very efficient from the moment you placed your order. Providing a smooth and straightforward experience is something we strive for, so it is wonderful to know that we met your expectations.
Thank you for your trust and your kind words. Feedback like yours encourages us to continue delivering the high level of service our customers deserve.

Should you ever have any questions, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics IE

Rated 5 out of 5 stars

Excellent product and service.

Excellent product and service.

22 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Dear Niamh,

Thank you for sharing your experience with us.
We are delighted to hear that you are pleased with both the product and the service you received. Combining high-quality products with excellent customer care is something we strive for every day, so your positive feedback is greatly appreciated.

Thank you for your trust and your kind words. Reviews like yours encourage us to continue delivering the best possible experience for our customers.

Should you ever need any assistance, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UIE

Rated 5 out of 5 stars

Love the product

21 June 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Dear Eylo,

Thank you very much for taking the time to leave a review.
We are delighted to hear that you love the product. Knowing that it meets your expectations is truly rewarding and encourages us to continue providing the quality and service our customers value.

Thank you for your trust and your kind feedback. We look forward to supporting you again in the future.

Should you ever have any questions, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars
Metagenics Ireland logo

Reply from Metagenics Ireland

It’s great to hear that you were pleased with both the speed of delivery and the value offered, Alan.

We work hard to provide a reliable service and competitive pricing, so it’s wonderful to know that your experience reflected this. Feedback like yours is always appreciated and helps reassure us that we’re meeting our customers’ expectations.

Thank you for taking the time to share your experience. We truly appreciate your support. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics IE

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product well protected during delivery and free shipping was fantastic.

17 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

It’s wonderful to hear that you were pleased with your experience, Fiona.

We’re delighted that your order arrived quickly and that it was well protected during transit. We take great care in ensuring that products reach our customers safely, so it’s fantastic to know this made a positive impression. We’re also pleased that you were able to take advantage of our free shipping offer.

Thank you for taking the time to share your feedback. We truly appreciate your support and look forward to serving you again. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics IE

Rated 5 out of 5 stars

Got my order on time

Got my order on time

15 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

It’s great to hear that your order arrived on time, Action. We know how important reliable delivery is, and we’re pleased that your experience met your expectations.

Our team works hard to ensure that orders are processed and dispatched as efficiently as possible, so it’s always rewarding to receive positive feedback like yours.

Thank you for taking the time to share your experience. We truly appreciate your support. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics IE

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good product. But the packaging itself could be improved for sure. It is not easy to take out the Measuring scoop but even if you do it is nearly impossible to use. The opening of the bottle needs to be bigger.

15 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

It’s lovely to hear that you were pleased with the fast delivery and your overall experience with us, Aneta.

We also greatly appreciate you taking the time to share your feedback regarding the packaging. Customer insights like yours are extremely valuable, and we understand how important it is for packaging to be practical and easy to use. We’re sorry to hear that accessing and using the measuring scoop was difficult, and that the bottle opening did not meet your expectations.

Your comments will be shared with the relevant team as we are always looking for ways to improve our products and packaging for our customers.

Thank you again for your honest feedback and for choosing Metagenics. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics IE

Rated 5 out of 5 stars

Very pleasant lady to the phone was…

Very pleasant lady to the phone was very helpful. Pleasure to order from you.

15 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Thank you for your kind review, Ray. We’re delighted to hear that you had such a positive experience when placing your order with us.

It’s especially wonderful to know that our team member was pleasant and helpful on the phone. Providing friendly and attentive customer service is very important to us, so your feedback is greatly appreciated and will be shared with the team.

Thank you again for taking the time to leave your review. We’re pleased that ordering with us was a pleasure, and we look forward to assisting you again in the future. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics IE

Rated 5 out of 5 stars
Metagenics Ireland logo

Reply from Metagenics Ireland

Thank you for your review, Colm. It’s wonderful to hear that everything was exactly as expected.

We always aim to provide a reliable and seamless experience for our customers, so it’s great to know that your order met your expectations from start to finish.

Thank you again for taking the time to share your feedback. We truly appreciate your support. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics IE

Rated 1 out of 5 stars

This order went badly wrong

This order went badly wrong. I logged into my account in order to reactivate a paused subscription of Magnesium Glycinate from the date of purchase. Unfortunately, this was somehow interpreted both as a request to activate the subscription according to the original calendar, and as an order for a second quantity of the same product. As a result, I have been billed for two orders, and I have an email telling me that a third is about to be sent using the calendar I though I had updated.

I tried to log in to my account but was repeatedly refused access, and when I phoned the advertised freephone line there was no reply.

7 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

Dear Godfrey,

Thank you for taking the time to clearly share your experience. We are truly sorry to hear that reactivating your Magnesium Glycinate subscription led to multiple orders and confusion. We completely understand how frustrating this must be, especially alongside the login difficulties and the lack of response by phone.

Our Customer Service team has since reached out to you to offer an appropriate solution for this unfortunate situation. Please rest assured that we are closely monitoring your case to ensure everything is corrected and any unwanted shipments are prevented.

If you have any further questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we will be happy to assist you.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

The most fast delivery ever

The most fast delivery ever, well done!

10 July 2026
Metagenics Ireland logo

Reply from Metagenics Ireland

What a lovely message to read, Daniela — thank you!

Fast delivery is exactly what we aim for every day, so it’s wonderful to hear that this stood out for you. We’re glad everything went smoothly and met your expectations — that’s what it’s all about.

Thank you for taking the time to share your experience. If you ever have any questions or need assistance, you can always reach us at orders@metagenics.co.uk.

Warm regards,

Ann– Metagenics UK

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