METALSHOP Reviews 

263
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Clothing is decent but as of August 2025 there's massive duty fees on imports. If you live outside of Europe BEWARE. I paid $120 for clothing, $33 to ship it, then DHL demanded an additional $45 once... See more

Company replied

Rated 4 out of 5 stars

I’ve ordered a few pairs of boots over the past few months. They’re exactly as described and shipped very quickly. They are very reliable in terms of shipping, that’s for sure. They have that proces... See more

Rated 5 out of 5 stars

Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I... See more

Company replied

Rated 5 out of 5 stars

I don’t typically leave reviews but wow! It came on the day they said it would, in the most pristine quality and packaged together very nicely. No dumb Amazon boxes or something unsafe, just wrapped v... See more

Company replied

Company details

  1. Music shop
  2. Clothing Shop
  3. Fashion accessories shop
  4. Men's clothes shop
  5. Ladies' clothes shop

Written by the company

From the day we learned how to walk, we've attended metal gigs, concerts and festivals. For more than 15 years we sell official bands merchandise and since then we've pleased thousands and thousands of our customers. We choose the best products every day not only for our racks but especially for your wardrobes. We aspire not just to sell metal merchandise but to set borders for the metal trends as well. Welcome to METALSHOP.


Contact info

4.2

Great

TrustScore 4 out of 5

263 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(263)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality t shirts

Great quality t shirts

Official band stuff

Came in less than 2 weeks
To USA
I just wish the shipping wasn’t 15$

7 October 2022
METALSHOP logo

Reply from METALSHOP

Hi Alex! Glad to know you liked the shirts! Rest assured, we are always doing our best to provide you with a great service when it comes to the shipment.

Rated 5 out of 5 stars

Awesome!

With their awesome variety of metal shirts mine fit perfectly. They shipped my order out the next day after ordering. I live in the US so it took awhile but everything was great.

1 October 2022
METALSHOP logo

Reply from METALSHOP

Hi! We're glad to know you like our products :) We always try our best to dispatch the orders the next day!

Rated 5 out of 5 stars

Satisfied customer

Little long for shipping but everything worked out?

17 August 2022
METALSHOP logo

Reply from METALSHOP

Hi! We apologize for any delay on the shipping. Rest assured, we are doing our best to make sure our partner couriers deliver in a timely manner.

Rated 1 out of 5 stars

My order for some reason didn't go…

My order for some reason didn't go thru.

Payment was canceled, not by me.

No explanation given.

Not happy w the "experience "

8 August 2022
METALSHOP logo

Reply from METALSHOP

Hello! We apologize for this negative experience. There are several reasons as to why payments do not go through. The most common one being, the bank service provider not authorizing the transactions. However, we have a few other payment options as well so it is possible to try these out too :)

Rated 3 out of 5 stars

Crooked seams

The print on the tshirt was excellent but the seams are really crooked and makes everything fit wonky. I can leave it wet and stretch it to be straight in between each wash for now. I don't want the hassle of returning it though. It does run small.

7 August 2022
METALSHOP logo

Reply from METALSHOP

Hi! We apologize for this. Could you send us a message with the order number so we can check on it as well?

Rated 1 out of 5 stars

Horrible experience

Horrible, do not purchase anything from this website. They charged me for a pair of shoes, but, sent me a wrong pair. Took forever to get anyone to email me back. Finally, they asked me to send back the wrong pair at my cost. Now they have my money and shoes. Still have not received a refund and I have sent 2 emails, no response. This site is a total scam!

24 July 2022
METALSHOP logo

Reply from METALSHOP

Hello! We apologize for the error that has happened. We always cover the shipping fee if the error was on our end. Moreover, refunds are generally processed once we confirm that the product has been received in our warehouse. There might be some situations when our responses are delayed but we always make sure to get back to our customers :)

Rated 1 out of 5 stars

Beware with your money

Metalshop is unresponsive to emails and have stolen my money by refusing to ship my package.

22 July 2022
METALSHOP logo

Reply from METALSHOP

Hi! We usually have a high volume of messages which might affect our response time, but we are always responding to emails :)

Rated 5 out of 5 stars

Excellent quality, quick turn around.

I bought some shirts from my favorite band vader. They were shipped quickly and got through customs very quickly as well. The quality of the shirts it's excellent. I would definitely buy more merch from this site!!

12 July 2022
METALSHOP logo

Reply from METALSHOP

We're happy to know you love the products :)

Rated 5 out of 5 stars

A Great ROCKiN Merchandise Store

I ordered off of the Metalshop website from here in the USA, & everything came in on time, & their Products ROCKeD, I would highly recommend Metalshop to anyone looking for Rock n Roll merchandise...They are a Great company, looking forward to purchasing more Rock n Roll goodies from them...

1 July 2022
METALSHOP logo

Reply from METALSHOP

Hi! Glad to know you liked our products! :)

Rated 1 out of 5 stars

a good seller if there are no issues

a good seller if there are no issues. ordered a shirt that the print was offset, many emails to store and no response. i did reorder shirt (different size) and other items. after many emails about the original order, metalshop, via email puts the second order on hold as the shirt print issue is on the different size as well. i agreed to the email and would take the other items, no shirt. again, no response from seller. a few days later they did respond to chat and cancelled the second order. where's the refund for second order? i had to set up a dispute with paypal to get a refund. metalshop still has not acknowledged the issue with the original order. had to dispute with paypal as well. three orders in total, they were only successful with completeing one order. i do not reccommend metalshop for anything. choose another store.

19 June 2022
METALSHOP logo

Reply from METALSHOP

Hello! We apologize for the error that has happened. There might be some situations when our responses are delayed but we always make sure to get back to our customers :) If this has not yet been fixed, please let us know.

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