Lois & Laurie were absolutely fantastic. They worked extremely fast for us to hit our 5 working day period and they were always on hand to take our calls or return them within the hour. We couldn’t ha... See more
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Metro Finance - Total efficiency in the provision of shared ownership mortgages, support and eligibility testing for Housing Associations, UK wide
Contact info
Ecclesall Road, S11 8HW, Sheffield, United Kingdom
- metrofinance.co.uk
No recent history of asking for reviews
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Replied to 70% of negative reviews
Typically replies within 48 hours
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All the staff is very helpful and polite
All the staff is very helpful and polite
Professional and responsive
Daniel was helpful, professional and responsive to calls and emails, ensuring the process went as quickly and smoothly as possible.
A smooth, transparent, and supportive experience.
Buying my first home felt daunting at first, but working with this mortgage broker made the entire process seamless and stress-free. They took the time to ensure everything was explained clearly, which gave me confidence at every step. A special mention to Natalie, who went above and beyond to guide me through the process. Natalie’s patience, professionalism, and attention to detail made a huge difference - I never felt rushed or confused.
I couldn’t recommend them highly enough for anyone looking for a smooth, transparent, and supportive experience.
Excellent Service
Lois & Laurie were absolutely fantastic. They worked extremely fast for us to hit our 5 working day period and they were always on hand to take our calls or return them within the hour. We couldn’t have asked for better communication. Laurie was brilliant when advising us on our first mortgage, and explained every step and term. Lois was extremely prompt in requesting additional forms when required - and was always able to assist.
I cannot thank the team at Metro…
I cannot thank the team at Metro enough! I met Laura at the Home Show, and she was so helpful in starting the process. Thank you to Richard and Bethany for help along the way, and finally Robert, signing it all off! The process was easy and smooth with great communication from the team. I received great advice and support, and now I am ready to choose my apartment!! Thank you :)
We highly recommend them
We highly recommend them. They are attentive and very helpful, and they respond quickly and easily. It was a pleasure working with Ben.
Lauren and Chelsea dealt with my…
Lauren and Chelsea dealt with my application on a property and after a couple of hurdles we finally got there . Thank you ever so much I would really recommend Metro's services
Not completed yet but...
Not completed yet but service so far in the process has been amazing! Wouldn't hesitate in recommending them or using them again! Lauren and Marcus have both been incredibly helpful.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Absolutely amazing staff — so attentive and supportive. They made the whole process extremely easy and stress-free.
Thank you so much, keep up the great work!
Special thanks to Lois, Noah and Laurie!
Smooth and easy process
Huge thank you to Laura Methley & Caitlin Appleton. You both made our journey in the start of our house buying process so easy and smooth and took the time to talk us through the process (it really put our nervous minds at ease) From the initial phone call to start the process off to being approved for our mortgage was such a quick turnaround. We can’t thank you enough for your help.
Will and Lois we’re very helpful and…
Will and Lois we’re very helpful and efficient on completing my agreement quickly
Looks like a Scam company
Looks like a Scam company. They don’t answer, don’t give any return, don’t answer calls or email. They called first time, asked me some documents and sad that I’m not elegible. I ask why? They sad because criteria, but they cannot say which criteria it’s and they cannot help me. Looks like a company from governament, just to pick info and money. If I’m Christian, pay taxes(7k a year) have an excellent credit score it’s not enough, what would it be? They cannot say, so, scam for me.
Lois dealt with my case which was…
Lois dealt with my case which was somewhat complicated.. a sale that had fallen through earlier in the year, however now back on track and hopefully the rest of the sale will run smoothly :)
Good customer service and helpful…
Good customer service and helpful guides /information given.
Shared ownership. Affordability assessment
Going through the process of purchasing shared ownership housing association apartment, the experience was quite daunting. However, Metro finance were so understanding & patience throughout. Nothing was too much trouble. Their friendly attitude took some of the stress out of piles of documentation needing to be provided. Would definitely recommend.
Great experience - fully satisfied
I had a great experience dealing with Lauren. She was very meticulous with documentation and conveying information promptly and accurately. She was always available for a call to listen patiently, understand our situation and navigate accordinly. Will definitely recommend Metro Finance, and work with them again!
Very welcoming and great knowledge
Lois from Metro finance was the one who was dealing with my financial assessment towards me looking to purchase my first home. She made the process so easy for me, being extremely helpful and understanding in helping me get the process done quickly. Very professional and very pleased with how it all went.
Had the pleasure of dealing with Noah…
Had the pleasure of dealing with Noah and Rob, both were an absolute delight to work with. Answered each call, always helpful and tried their best doing everything as quick as possible. Thank you
Huge thanks to Craig and Caitlin for…
Huge thanks to Craig and Caitlin for helping me to sort out my mortgage!
They were incredibly helpful throughout the entire process, professional , patient and always available to answer my questions. I highly recommend their services to anyone looking for mortgage support.
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