Metrofone Reviews 

Excellent service

Very straightforward process and I had the money in my account the next day. I received the full amount quoted - no quibbling

Easy to use, friendly service with next day delivery

My experience with this company was good and straightforward, I had no problems with dealing with the person dealing with my order, it was one of my better experiences dealing with companies

Very kind and helpful

The customer service is very good and the delivery is very much better and efficient service

Very easy process to follow and very good deals. The phone is lovely too.

Probably a scam, definitely a waste of time. I applied for a phone (s22 5g) got accepted, was sent a phone and simcard, phone didn't work. Was told I had to pay for the return but would be reimbursed (I'm still waiting). After having to call myself because nobody contacted me, they informed me the handset is no longer in stock and I'd have to cancel the order and start a new one. Took them a week to cancel the order. finally got around to reapplying, they went through the system, took a second £2.50 processing payment that I'm still waiting to be returned, only to tell me I've been refused the second time around. Checked things out and I've been informed my credit score has been knocked down due to this companies weird possibly illegal actions. avoid at all costs

Order number: MFH027039859

You have my contact number

Experience is very very good and i m happy and recomend my friend and family

iPhone 16 pro max supplier mistake

I ordered through Metrofone as they came up on USwitch as the cheapest 2 year cost. They are a joke. Zero communication, then when I got hold of them they said my colour of phone choice (black) was out of stock for atleast a few weeks.

They had not contacted me I called them. They then agreed to swap the colour to silver and it arrived 2 days later.

Since then iMessage and FaceTime don’t work as they ported the number incorrectly, Vodafone won’t help as it’s through Metrofone. Apple confirm it’s a supplier error not a hardware one.

I would only buy direct from the carriers moving forward as these middlemen remove all assistance you would normally get.

𝑉𝑒𝑟𝑦 ℎ𝑒𝑙𝑝𝑓𝑢𝑙 𝑖 𝑔𝑜𝑡 𝑎 𝑣𝑒𝑟𝑦 𝑔𝑜𝑜𝑑 𝑑𝑒𝑎𝑙 𝑜𝑓 𝑝ℎ𝑜𝑛𝑒 𝑎𝑛𝑑 𝑑𝑎𝑡𝑎.

Excellent service.
Did exactly what I'd hoped for.

Fast and efficient service

I was able to speak to a member of staff quickly and Amiee was really helpful. My query was about not being able to unlock my phone.

really quick help from a lovely member of staff!

Quick,straight forward.

I'm satisfied

It was very easy to order the phone and it was delivered very quickly. Usually the Simcard has a number but this time I have to wait few days before I get the number rather annoying. Apart from that Metrofone always has great contacts deals you wouldn't get with your networks.

Hollie was super helpful in explaining how to use triangular porting to keep my phone number