Metro Wardrobes Reviews 

191
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've used Metro Wardrobes twice: once for a fully bespoke under-stairs solution and then again for 5 very different cupboards and spaces as part of a loft extension. I cannot rate it highly enough -... See more

Rated 5 out of 5 stars

Nitish was great. He surveyed my mother’s bedroom and the team produced accurate drawings of what we wanted. On the day, the installation team were respectful and polite and worked all day until the w... See more

Rated 5 out of 5 stars

Metro did all the wardrobes for our 5 bedroom house. All of them were bespoke and were to an extremely high standard. Palak and Sonal who helped us with the design process were outstanding and extrem... See more

Company replied

Rated 5 out of 5 stars

Metro Wardrobes did a fantastic job of designing and installing the fitted wardrobes in our new build property. From start to finish the service was top class, from Ranto's clever design to the precis... See more

Company details

  1. Storage facility
  2. Bedroom furniture shop
  3. Home Furniture Shop
  4. Interior designer
  5. Kitchen supply shop
  6. Living room shop

Written by the company

Metro Wardrobes is the UK-based leading manufacturer and supplier that specializes in the design, manufacture, and installation of bespoke fitted furniture. With a focus on quality and attention to detail, the company has established itself as a leading manufacturer and supplier of high-quality furniture solutions for customers throughout the UK. At Metro Wardrobes, we understand that every space is unique, and we believe that our customers deserve furniture that is tailored to their specific needs and preferences. That's why we offer a range of bespoke fitted wardrobes, bedroom furniture, home offices, and living spaces storage solutions that are made to measure to ensure a perfect fit. Our team of experienced and skilled designers and craftsmen work closely with our customers to create furniture that not only meets their needs but also exceeds their expectations. We take pride in our ability to bring our customers' ideas to life, whether they want a sleek and modern design or something more traditional and timeless. One of the key benefits of choosing Metro Wardrobes for your furniture needs is our commitment to using only the highest quality materials. We believe that furniture should not only look great but also be built to last, which is why we use only the best materials and components in our products. From MFC to high-quality MDF and laminates, we use only the best materials to ensure that our furniture is durable, reliable, and long-lasting.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

191 reviews

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4.6

All reviews

(191)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Very well made wardrobe at a competitive price

I just had fitted a beautiful wardrobe of 3m x 2m with Japanese sliding doors and tobacco coloured carcass. I am really impressed with the quality of it. It has transformed the look of our bedroom and has given us tons more space to fit all our clothes and linen. Magda in the office was very helpful and so was the designer who only came once but did a great job. We had quotes from various companies but this was the best design of all of them at a competitive price. Only one issue: fitter did not turn up on expected date but Metro dispatched a team the next day.

13 May 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, reliable, fast, affordable, friendly. Luci, Magda, Ranto, James and others helped us from minute 1 until everything was fitted perfectly. Highly recommended.

16 January 2019
Unprompted review
Rated 2 out of 5 stars

Poor

Do not really have much to say, except that the designer came and produced the design for wardrobes for the loft and was quite pleasant. I received the email with the computer image of the wardrobes, but I replied back with a alteration of the design and I did not receive a reply. I emailed back further, but have still not received a reply. Not much else to say, just a poor way to run a business not following up. I need a simple job done, so will go elsewhere.

29 December 2018
Unprompted review
Rated 5 out of 5 stars

I had always fancied a walk in wardrobe…

I had always fancied a walk in wardrobe but thought it would involve huge expense and hassle. From the moment that I contacted Metro Wardrobes, the whole process was simple and straight-forward - and much more reasonably priced than I had expected. Metro Wardrobes transformed my box room into a fantastic walk in wardrobe and I wouldn't hesitate to recommend this company.

9 December 2018
Unprompted review
Rated 5 out of 5 stars

Very friendly staff and helpful!

Very friendly staff and helpful when it comes to explaining about the fitted wardrobes. I've personally met the management and I must say they are very professional and good to deal with.

28 November 2018
Unprompted review
Metro Wardrobes logo

Reply from Metro Wardrobes

Hi Fernando

We are very pleased that you have enjoyed using our products and services and please feel free to recommend our services to others.

Kind Regards

Harry Online Team

Rated 1 out of 5 stars

Terrible - avoid at all costs

Initial consultation with designer was great and they gave us lots of confidence in their craftsmanship. He showed us many options hand worked with us on ideal design. At this point we paid 50% which we were happy to do.

Experience after that was very negative, we were passed on other members of staff who were rude, demeaning and discourteous. They were meant to turn up at our house to finalise design twice and on both occasions didn't arrive. We requested to cancel the order as they hadn't even provided a receipt at this point but this was rejected & and we accepted if they deliver the order on time and well we would go ahead.

Subsequently had issues on installation, when we were raising valid issues (interior not what we had agreed in final design) I had an office manager called James speak to me very rudely down the phone accusing me of lying of the interior I had ordered and they sent a large aggressive character who demanded balance payment like a balliff, all in all a horrible experience.

Advice is do not go with these guys at any cost, you'll save yourself maybe a few hundred quid Vs sharps but you'll pay for it in quality and poor service. We have a new home and more rooms to have wardrobes built but on our first order we have been absolutely disappointed and so will take our business elsewhere.

20 July 2018
Unprompted review
Metro Wardrobes logo

Reply from Metro Wardrobes

Dear Pauline and Keshav

We have just seen your review which we find unacceptable, dishonest and unfounded.

As you know, we raised the issue of the depth of your wardrobes as we did not want you to have a wardrobe that would be of no use to you. Our surveyor tried seeing you as you requested but could not make it and we looked into this in the office and decided we were confident about the measurements we had. We apologized for him not being able to show up and you apologized for your overreaction.

Prior to that, we had sent you the final 3D visuals showing both the colours and the layout of your wardrobe which you approved. With regards to the payment, we sent you an email confirming that we had received your payment.


The installation started on the day agreed and at that point, you claimed that the drawer fronts color was wrong even though this was not mentioned to us at any point before ( not even when we sent you the final visuals ). We arranged for the factory manager to go and inspect the job and speak to you - his English may not be perfect but this is not a reason to call him aggressive.

The wardrobe installation was completed, you settled the final balance, we provided you with the invoice and guarantee certificate so we see no reason whatsoever that explains your 1 star review: we delivered on time and the wardrobe is not faulty in any way. Of course, as a customer, you have every right to leave an accurate review but leaving the lowest rating and damaging a company's reputation is unexplainable at this occasion.


Kind regards
Mr Singh
Director

Rated 5 out of 5 stars

A very helpful designer

A very helpful designer spent a lot of time working on our project. A fairly big job of 4 bedrooms and a living room was expertly managed. The fitters did an outstanding job and the Cascina Pine fitted wardrobe and chest of drawers look absolutely gorgeous! Thank you Metro Wardrobes!

28 June 2018
Unprompted review
Metro Wardrobes logo

Reply from Metro Wardrobes

Hi David

We are very pleased that you were happy with our services and we want to say a big thank you to you for your feedback.

Kind Regards

Harry Online Team

Rated 4 out of 5 stars

Awesome quality and designs!

I recently shifted to a new apartment in Hillingdon and wanted a bespoke wardrobe for my room and my kid's room. A friend of mine recommended me Metro wardrobes. Since I love minimalistic designs and subtle colors, capital bedrooms gave me exactly how and what I wanted. The color and designs for my wardrobe as well as my kid's wardrobes were exactly as per our requirement and in sync with the functionality of the space. I am so glad to have chosen Metro wardrobe for my home. These wardrobes are the highlight of the house. Thank you guys (y) Amazing job done!

13 March 2017
Unprompted review
Metro Wardrobes logo

Reply from Metro Wardrobes

Hi Smith

Thank you so much for your feedback and we will continue to keep providing amazing services for our customers.

Kind Regards

Harry Online Team

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