I’ve had a website with Mettrr for many years now and have always found them very helpful and deal with any issues very quickly. I would recommend them to anyone..
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See what reviewers are saying
Alan De La Rosa Alan has worked with me tirelessly, patently and professionally to build a brilliant website! Five stars are not sufficient, should be at least 10 out of 5!! I would reco... See more
The Staf who deal with Mettr website changes and issues. Are very cooperative and quick to answer any queries or Assistance. Well done continue the good response. Compared to many organisations Mettr... See more
Company replied
Mettrr Took over Sole Trader, my previous provider, over a year ago . Then they forgot about me . I was promised a new website platform but for 9 months it never happened,. I was unable to get changes... See more
Company details
Written by the company
We build simple websites for growing businesses. Request as many content changes as you want by using the Mettrr Dashboard. All changes are dealt with within 24hrs.
Contact info
London, United Kingdom
- 0203 411 0812 / 844-411-0200
- hello@mettrr.com
- mettrr.com
4.8
Excellent
278 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mettrr
Hi Mark,
Thank you so much for taking the time to leave this review.
In the short space of time your new website has been live we can see you've had over 50 website visitors already and had customers book in calls with you through the website, which is fantastic!
We look forward to receiving your next content changes through the dashboard.
The Mettrr Team
Mettr provides excellent service
Mettr provides excellent service, very efficient, gets things done professionally and in a timely manner. We would highly recommend them.
28 June 2021
Reply from Mettrr
Hi Sharon,
Thank you for taking the time to leave that kind review.
It's been great to have you as our customer over the years and your feedback is exactly what we strive for.
The Mettrr Team
Website refreshed with new one
Great service asked for website update and they just got on and done it great new website created have been with them fo 5 years now with no complaints
9 June 2021
Reply from Mettrr
Hi Chris,
Thank you for taking the time to leave that great review.
We're so pleased to hear you like your new website and can see you've had lots of website visitors already!
The Mettrr Team
Awesome customer service!
28 May 2021
Reply from Mettrr
Hi Gustavo,
Thanks for taking the time to leave that kind review.
We pride ourselves on our service and speed so that is music to our ears.
We look forward to receiving your next website changes!
The Mettrr Team
Speedy service
28 May 2021
Reply from Mettrr
Hi Lisa,
Thank you for taking the time to leave your review.
We're so pleased to hear you are happy with the speed of our service and your new website.
We look forward to receiving your next website changes through the dashboard.
The Mettrr Team
I love everything about it
25 April 2021
Reply from Mettrr
Hi Maria,
Thank you for taking the time to leave us a review.
It's been great to have you with us for the last two years and to see the hundreds of visitors your website generates each month!
Regards,
The Mettrr Team
No nonsense quick response times.
16 April 2021
Unprompted review
Reply from Mettrr
Hi Steve,
Thank you for taking the time to leave us a review.
It's great to hear your experience has been efficient. It's our goal to give you the support and answers you need as soon as possible so you can concentrate on running your business.
Regards,
The Mettrr Team
Very helpful
8 April 2021
Reply from Mettrr
Hi Shaun,
We appreciate you taking the time to leave a review.
We're glad we could help you.
Regards,
The Mettrr Team
I recommend mettrr (despite their weird…
I recommend mettrr (despite their weird name), they helped me set up my website and did a great job of it. I am not the best with tech but the people from the company were patient and efficient.
23 March 2021
Unprompted review
Reply from Mettrr
Hi Alex,
Thank you so much for taking the time to leave this review.
Our name comes from Sanskrit and it means 'builder'.
Our goal is to take the hassle out of making websites leaving you to concentrate on running your business so it's great to hear that's been your experience.
Regards,
The Mettrr Team
Reply from Mettrr
Hi Daniel,
Thank you for taking the time to leave a review.
It's been our pleasure to produce your website and have you with us for the last two and a half years.
We're always happy to answer any questions you may have or complete your content changes.
Regards,
The Mettrr Team
Quick-real-person on the phone response.
13 January 2021
Reply from Mettrr
Hi Meisong,
Thanks for taking the time to leave your review.
It's our pleasure to answer any questions you have or to complete any of your content changes.
We look forward to speaking with you again soon.
Regards,
The Mettrr Team
Reply from Mettrr
Hi Mark,
Many thanks for your positive review! We look forward to serving your business in to 2021 and beyond.
Regards,
The Mettrr Team
Very disappointed..
Very disappointed... Site has been down for months.. They call and leave message with no info. Keep billing me and I keep paying.. I send emails no reply.. Each person is different , never same person, never any history or continuity.. Really sad.. I was very happy. But I guess since COVID they don't care. Cannot get domain information..nothing.
12 December 2020
Unprompted review
Reply from Mettrr
Hi Dawn,
Thank you for taking the time to leave a review.
We strongly disagree that we don’t care about our service or our customers. We’ve made huge product improvements this year including a brand new dashboard and have helped many of our monthly customers with cashflow problems. In fact, our customer satisfaction scores are at an all time high.
With regard to your account we have sent many emails to you and not been able to get hold of you on the phone. Your website hasn’t been live since your monthly website payments failed in July. In addition to the emails you received about these failed payments we tried to call you to let you know your renewal of the domain and services were at risk.
When you replied some weeks later stating you wanted to control your website yourself we gave you the information you need to transfer your domain away. This information along with details of settling your account were emailed to you on October 20 2020.
Regards,
The Mettrr Team
Great web builders and service updates
4 December 2020
Unprompted review
Reply from Mettrr
Hi David,
Thanks so much for taking the time to leave us a review.
It's so good to hear you're happy with your website and the service you receive.
We look forward to receiving your next content updates.
Regards,
The Mettrr Team
Brilliant service thanks everyone
30 November 2020
Reply from Mettrr
Hi Alan,
Thanks for taking the time to leave such great feedback.
We're so glad you like your new website and it's great to see how many work requests it has generated for you already in a short space of time.
Regards,
The Mettrr Team
Great fast acting company
4 November 2020
Reply from Mettrr
Hi Justin,
Thanks for taking the time to leave us a review and for the great feedback.
It's been our pleasure getting your business online and generating business for you over the last 4 years.
Regards,
The Mettrr Team
Great Service!
Prompt and polite response and absolutely great service!!! Love working with Mettrr!
29 October 2020
Reply from Mettrr
Hi Farhana,
Thank you very much for taking the time to leave this review.
It's our pleasure to complete your website changes for you and we look forward to receiving more soon.
Regards,
The Mettrr Team
Spent all year trying to get the…
Spent all year trying to get the correct website and still isn’t suitable!
Very frustrating and a complete waste of money!!
21 October 2020
Unprompted review
Reply from Mettrr
Hi Sarah,
Thank you for feedback and for taking the time to leave a review.
We’re sorry that you are unhappy with your website although we disagree that your website has been a waste of money. Your website has generated enquiries from potential customers and you’ve consistently made use of the unlimited content changes we include in the price. This year we’ve also given the Mettrr Dashboard a huge upgrade, making submitting changes quicker and even easier to do.
We’ve made almost 200 content changes for your website and whilst we’ve completed the majority of these requests within 24 hours not all of them were possible. A Mettrr website is not fully bespoke. Totally customisable websites are much more expensive than our price and often cost extra to update and maintain.
We’re happy to have got you and your business online and will be in touch about how you can transfer your domain to a different website provider.
Regards,
The Mettrr Team
Reply from Mettrr
Hi Natalie,
Thank you for the great review.
We're so happy to hear you find it simple to make changes in your dashboard.
We look forward to making your next website changes for you.
Regards,
The Mettrr Team
They really got their act together and…
They really got their act together and resolved my issues.Thanks for a job well done
19 August 2020
Unprompted review
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