Main service is quite good, good brands are offered along with good rates, yet freight forwarding and distribution options that often the brand picks to deliver items it's bad as well as their reply... See more
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The deliveries takes too much time, in the returns I have to pay for shipping costs, twice, (when i buy the product and when I return it) and is not my fault that one brand has different sizes than ot... See more
Company replied
My purchases are ok i have no problem with that, but i pay for premium service one month ago, and everytime that i want to buy in mi ticket appear the amount of the sending service, ive send more than... See more
Very bad selling broken items
Company replied
Company details
Written by the company
Las mejores marcas de moda & lifestyle a un solo click, con hasta un 70% de descuento. Encuentra promociones diferentes todos los días. Encuentra marcas como: Guess, Calvin Klein, Tommy Hilfiger, Hollister, Mango, Under Armour, Puma, Levis, Lacoste, y más.
Contact info
Mexico
- mex.privalia.com
1.6
Bad
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Privalia is great!
Privalia is great!. I really love shopping on Privalia because the website is friendly, everything there is of good quality, prices are generally the most convenient, items arrive on time and the return/refund proceses are very easy and effective. My only concern is the description of items...I’d to see more details.
6 May 2020
Unprompted review
I love it
I love it, it so easy to order and the quality and price is awesome. It’s my favorite app to shop anything.
9 April 2020
Unprompted review
THEY HAVE GOOD PROMOTIONS
10 March 2020
Unprompted review
love to buy at privalia
10 March 2020
Unprompted review
The service is great but the interface…
The service is great but the interface looks simple
4 March 2020
Unprompted review
An easy way to buy online
An easy way to buy online, good service, quick shipments an excellent prices.
3 March 2020
Unprompted review
Excellent Service
Excellent Service. Should give coupon for constant buyers
3 March 2020
Unprompted review
Great service!
As always, excellent service and quality products. Very reliable, safe and fast
3 March 2020
Unprompted review
The main problem with Privalia is that…
The main problem with Privalia is that the guarantee is not easy to be activated
10 December 2019
Unprompted review
Excellent service and good materials.
2 December 2019
Unprompted review
Everything was okay
Everything was okay , but I received the articles a little bit late.
2 December 2019
Unprompted review
Great service and products always meet…
Great service and products always meet delivery date
13 November 2019
Unprompted review
I had a good experience buing with you
I had a good experience buing with you, thanks a lot.
17 September 2019
Unprompted review
Reply from Privalia México
¡Hola Irma Quintanar! Es gratificante saber que nuestro trabajo te es satisfactorio, sin embargo queremos tener tu excelencia y seguiremos mejorando, gracias por tu calificación. Un saludo. Equipo Privalia.
Online store is very intuitive
Online store is very intuitive, prices are shown correctly and navigation has been improved over the years. I enjoy buying in this app. Shipments are always on time and correctly delivered.
12 September 2019
Unprompted review
Reply from Privalia México
¡Hola, Naomi! Gracias por tu valoración positiva. Nos alegra que compartas tu experiencia de compra con nosotros. Seguiremos trabajando para seguir contando con tu confianza. ¡Un saludo! Equipo Privalia.
I would like to see converse and have a…
I would like to see converse and have a discount when once in a while when you buy a few things. Generally are everything good, great and at very good chance to buy.
12 September 2019
Unprompted review
Reply from Privalia México
¡Hola, Lilia! Gracias por tu valoración positiva. Nos alegra que compartas tu experiencia de compra con nosotros. Seguiremos trabajando para seguir contando con tu confianza. ¡Un saludo! Equipo Privalia.
Good prices godd product
12 September 2019
Unprompted review
Reply from Privalia México
¡Hola, Irving Miguel! Muchas gracias por tu comentario. Nos alegra que tu experiencia de compra sea tan positiva. Un saludo. Equipo Privalia.
They sent what I bought in as correct…good services
They sent what I bought in a correct way
12 September 2019
Unprompted review
Reply from Privalia México
¡Hola, Maria Teresa de Jesus! Gracias por valorar y comentar nuestra App. Nos alegra que te guste. ¡Sigue disfrutando de las mejores ofertas en nuestro Escaparate! Un saludo. Equipo Privalia.
Reply from Privalia México
¡ Hola, Bombas! Muchísimas gracias a ti por depositar tu confianza en nosotros. Seguiremos trabajando para que tu experiencia con la App sea cada día más positiva. ¡Te esperamos en el Escaparte! Un saludo. Equipo Privalia.
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