Awful company....avoid. I ordered with the buy one get one free deal. Took ages to come, shipped from China. One set came in a nice storage box but the actual lashes were cheap and flimsy, with three... See more
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DO NOT DO NOTTTTTTT buy these!!! They do not clip together horrible horrible ive tried so many different ways they are cheaply made and OMG dont get me started in customer service been waiting over 2... See more
These cheap lashes are trash. Very difficult to apply, not as easy as their videos depict. I returned them immediately. And it took 3 weeks to arrive! A week later I get charged for another set becaus... See more
I am obsessed with these lashes!! Beautiful and I don’t even remember I am wearing them. I’ll never pay for lash extensions again.
Breach of guidelines
If I could give 0 stars I would
If I could give 0 stars I would. Complete scam. I ordered 2 as buy one get one free. Then they only sent one- when I complained they kept saying I only ordered one pair.
Honestly the lashes are really bad! Stay clear , edit they emailed me saying that if I took the review down they would send me another pair- which they did not. Now they are saying it’s containing defamatory content and trying to get this taken down.
Honestly stay clear!!
27 August 2025
Unprompted review
Reply from Meyloralashes
Hi Cassandra,
We’ve reviewed your order and wanted to clear up the confusion. Our Buy One Get One Free promotion applies only when two units are added to the cart — the system then applies the offer automatically. In your case, the order confirmation shows that only one unit was added and paid for, which is why only one pair was shipped.
That said, we’d like to make this right for you. So our team will reach out to you via email so you can let us know which additional style you would like. Looking forward to your reply.
Best regards,
The Meylora Team
I’m starting to get a bit nervous…..
I’m starting to get a bit nervous after reading the reviews. See, I ordered my lashes on 8/12 and still no lashes and no “They’ve been shipped” confirmation as of today 8/26. It’s been 2 weeks and they haven’t even shipped. So since i haven’t received the product to review I can only give feedback on my ordering experience. Which i’m sure comes as no surprise to anyone. 👎🏻 Do better….
26 August 2025
Unprompted review
Reply from Meyloralashes
Hey Danielle,
We've sent you a request for some information so that I can help you look into this! We'd love to get this sorted ASAP to ensure your order arrives to you in a timely manner.
Thanks so much! Looking forward to your response.
Refund process is non-existent
DO NOT ORDER FROM THIS SITE! I ordered these lashes in 5/25; I have been in constant contact with customer service regarding a refund. Started the refund process immediately. I followed all of their instructions to receive a refund and I keep getting a system generated email that they are awaiting an answer from the refund team. Today is 8/19 and I still do not have the refund minus the shipping cost and 15% restocking fee.
5 May 2025
Unprompted review
Reply from Meyloralashes
Hi Michelle, we sincerely apologize for the delay and the frustration this has caused. We recognize that our support team did not handle your refund process as smoothly as it should have. Our team has recently undergone new training, which is currently being implemented to improve how these situations are managed. We’ll be reaching out to you directly via email to resolve this matter as quickly as possible. Thank you for your patience as we work to make this right.
Beware this company has a hidden…
Beware this company has a hidden subscription charge that you have to deactivate. I however did not see this and have been deducted a further 19 pounds, 2 weeks later. I contacted them and they refused to refund it. I feel like I've been robbed. Also on their own reviews they post the same girls photo again and again. Totally fake sight .
10 August 2025
Unprompted review
Reply from Meyloralashes
Hi Elaine, we’re sorry to hear about your frustration. To clarify, our Meylora Insider Membership is not hidden — it is displayed on the product page, in the cart, and again at checkout before purchase is confirmed. Customers also receive a subscription confirmation email and upcoming order reminders. For security, cancellations must be managed by logging into your account, and our support team is always available to guide customers to the correct link.
We take transparency seriously and regret if this was overlooked in your case. Please know our reviews are from genuine customers, and we remain committed to honest communication and customer support.
I ordered 2 boxes of the Meylora…
I ordered 2 boxes of the Meylora lashes. They came in 2-weeks. My sister and I followed the instructions and took us 2-hours to put them on. It was not as easy as instructed. I decided to return them as we do not have enough time to put them on daily. I emailed customer support 2 times and it took some days for them to return my email. Then they said I could return them but there was no address to be found on the email or on the website. Also, there is a 15% restocking fee and must be in original boxes. I am now awaiting to where to ship it to and even if I will get a refund. This is terrible customer service. I would not order from here again. I will probably just be stuck with lashes that I will not use. Don't order from here!
16 August 2025
Unprompted review
Reply from Meyloralashes
Hi Evangeline, we’re sorry to hear about your frustration with your order. Our return policy, including the 15% restocking fee and requirement for items to be in original boxes, is clearly stated on our website. Once a return is approved, our team provides the correct shipping details — we’re sorry if there was any delay in communication. We’ll have customer care follow up with you directly to ensure you receive the return instructions needed. Thank you for your feedback as it helps us improve our service.
I ordered two sets of the magnet…
I ordered two sets of the magnet eyelashes and they broke at first use. The magnets fell off. When I emailed meylroa they said they cannot refund but send me a new set. They advised me that they will send the tracking number once shipped however they didn't.
I emailed them again asking about the tracking details and they responded to me asking me to send the eyelashes in their original packaging. The eyelashes are broken. How can I send them back.
Don't trust this website.
17 August 2025
Unprompted review
Reply from Meyloralashes
Hi Huda, we’re very sorry to hear about your experience and the frustration this has caused. This is not the level of service we aim to provide. We’ll be reaching out to you directly via email to investigate this matter further and ensure a proper resolution. Thank you for bringing it to our attention.
Nice but not foolproof
Sometimes they snap on perfect, other times I have to adjust them a lot.
24 July 2025
Unprompted review
Reply from Meyloralashes
Hi Grace, thank you for your honest feedback! We’re glad to hear you’ve had success with the lashes, though we understand they can sometimes need a little adjusting. Our team is always happy to share tips to help them snap on more consistently — please feel free to reach out anytime. We truly appreciate you giving Meylora a try!
Fraudsters
I ordered my lashes on 21st July 2025. A few weeks later I received a failed payment email for the 'Insider's Club' subscription I never agreed to.
Having attempted to track my original items as weeks had gone by since I last received an email to say my items were out for delivery. I saw that they had updated the tracking link with a 'delivered' status.
I emailed the company and they provided me with the same tracking link and suggested I contact the local courier- yet no courier company name or details was listed. They did not attempt to deliver my item. They took my money, signed me up for a subscription which I did not approve and attempted to take more money from my account and failed to deliver my item.
This company is a scam. DO NOT ORDER from Meylora.
Updated review: 15/09/2025
The company said that they would follow up directly, which they did not. They implied that I needed to follow up with the 'local courier,' yet no named courier was given. I still have not received my item nearly 9 weeks later.
10 August 2025
Unprompted review
Reply from Meyloralashes
Hi Kisha, we’re sorry to hear about your experience and frustration. To clarify, our Meylora Insider Membership is fully disclosed on the product page, in the cart, and again at checkout before purchase is confirmed. Customers also receive a subscription confirmation email and upcoming order reminders. Memberships are never added without customer consent and can be managed anytime by logging into your account.
Regarding your delivery concern — we use contracted couriers, and once an item shows as ‘delivered’ we encourage customers to contact the local courier for more details, as they have all information regarding deliveries. That said, our customer care team is happy to assist in guiding you further and ensuring you receive the product you ordered.
We regret any confusion and will have our team follow up with you directly to resolve this matter.
complete waste of money… they send…
complete waste of money… they send products so not worth money, the packaging is very poor…. you can buy same eyelashes on cheaper websites than this one. They also sell you some kind of subscription with no reminders so be very careful when purchasing… they charged me over €80 for some subscription?? for eyelashes ? wtf 😆 so not worth money and the stress afterwards as they will never refund it and never reply to your emails about the refund of your money 🥴 I DO NOT RECOMMEND
5 August 2025
Unprompted review
Dishonest Merchant, Unauthorized Charges
I made a one-time purchase from MeyloraLashes on May 27, 2025, and thought that was the end of it. But on July 5th, I noticed a $24 charge to my card - something never authorized. Then again on August 5th, another $24 was taken. It's clear now that this merchant set up a recurring charge without my consent, using the payment info from my original purchase.
I never agreed to any subscription or ongoing service. I reached out to MeyloraLashes for an explanation, but received no response. This kind of behavior is unacceptable and deceptive.
Buyer be aware, they will keep your card info and continue charging you monthly without notice or permission.
After posting this review, merchant had the audacity to flag it. On their reply they claim to send an email comfimetion before the billing cycle, which is not true because the only email I have on my files from the merchant is dated May 27 when I made the purchase. Just be honest.
4 August 2025
Unprompted review
Reply from Meyloralashes
Hi MB
We’re genuinely sorry to hear about your frustration. However, we want to clarify that this purchase included a clearly disclosed membership in our Meylora Insider Club, which is shown on the product page, cart, and checkout. The $24/month membership provides exclusive perks like discounts and free items, and you can cancel anytime.
We also send a confirmation email and a reminder before each billing cycle, with a direct link to manage or cancel your membership — no hidden steps or tricks.
We completely understand how subscriptions can be misunderstood, which is why we’ve made every effort to make it transparent at every stage. Our support team is always here to help if something isn’t clear or if you ever need assistance.
We appreciate the feedback and are continuing to improve how we communicate these details to avoid confusion in the future.
– The Meylora Team
Reusable but not forever
I’ve worn mine about five times and they’re still decent but not as fluffy now. Worth it if you don’t mind replacing them.
16 June 2025
Unprompted review
Reply from Meyloralashes
Hi Madeline,
Thank you for sharing your experience! We're glad to hear you've gotten some good use out of them. While they're designed to be reusable, we understand they may lose a bit of fluffiness over time.
Your feedback is really valuable to us, and we appreciate you taking the time to leave a review. Please reach out to our support team via email so we can assist with getting a replacement sent out!
Best regards,
The Meylora Team
Comfortable but magnets could be stronger
Wore them out for a few hours and they held, but one corner lifted in the wind
20 May 2025
Unprompted review
Reply from Meyloralashes
Hi Georgia,
Thanks for your honest feedback! We're glad to hear you found them comfortable, though we're sorry to hear about the issue with the magnets.
We’re always working to improve, and your input is incredibly helpful. Please reach out to our support team via email so we can assist with getting a replacement sent out!
Warm regards,
The Meylora Team
Horrendous. *updated*
Horrendous.
Waste of money.
Customer service is non-existent.
Took weeks to arrive.
Impossible to apply - the magnets are so strong I was unable to apply the lashes. Trying to remove the lashes from the applicator by hand then tore the lashes away from the strip.
Have attempted to contact the company for a refund and they keep responding with a standard response - no human is involved. I doubt it’s worth me paying for postage to send them back (if I could ever find an address for them) as I have no faith they’d return my money.
Absolute waste of time effort and money . Avoid
Update
After this review the team contacted me with an apology and offer of a refund with a request that I update my review.
I agreed on the basis that I would do it once refunded.
One day later, a refund notification came through and then about 16h after that the money was returned.
I’m relieved to have my money back (thank you) but this was considerably stressful and I still would discourage a purchase from this company
29 July 2025
Unprompted review
Reply from Meyloralashes
Hi Gemma, thank you for updating your review and sharing more about your experience. We’re glad your refund came through and want to reassure you (and future customers) that refunds are never dependent on reviews — they’re processed regardless. We do again sincerely apologize for how our customer service handled this case, and we want to assure you that new systems and training are already in place to prevent this from happening again. We truly appreciate your feedback and the opportunity to improve.
Absolute joke of a company
Absolute joke of a company. It’s a total scam. 7 weeks and after 20 emails still no refund, just automated email after email. AVOID at all costs unless you want robbed
27 July 2025
Unprompted review
Reply from Meyloralashes
Hi Danielle,
We’re truly sorry for the way this was handled and for the frustration it caused. After reviewing your case, I've ensured a full refund was processed and have contacted you directly to confirm the details.
We value every customer’s experience, and your feedback has already helped us make changes - including improved internal processes and additional training for our team, so situations like this are resolved quickly in the future.
Thank you for giving us the opportunity to make things right.
— The Meylora Team
Pretty but not as natural as I hoped
They do look dramatic which is fun, but I was hoping for a softer everyday style. Still a good product if you like more volume.
7 July 2025
Unprompted review
Reply from Meyloralashes
Hi Imogen,
Thank you for your thoughtful review! We're happy to hear you enjoyed the dramatic look, though we understand it's not quite what you were expecting for a softer, everyday style.
Your feedback is really valuable and helps us continue improving our range. If you’re ever looking for something more natural in the future, feel free to reach out—we’d be happy to recommend a better fit!
Warm wishes,
The Meylora Team
Decent for the price
The lashes look nice when they’re on but it took me a few tries to get the hang of the magnets
8 July 2025
Unprompted review
Reply from Meyloralashes
Hi Isla, thank you for sharing your experience! We’re glad you love the look of the lashes once they’re on. It can take a little practice to get used to the magnets, but most customers find it gets much easier with time. We appreciate your feedback and are happy you’re enjoying the results!
This company has scam written all over…
This company has scam written all over it. I paid £30 for 2 sets of lashes that aren’t even worth the postage it took to get them here. When I bought them, I received a confirmation email and all tracking history showed was it had been to about 6 sorting warehouses and after nearly 3 weeks I assumed I wasn’t getting a delivery. I opened a dispute with my bank and within 24 hours they were delivered along with an email asking to close this dispute which tells you all you need to know about this company. Don’t waste your money.
23 July 2025
Unprompted review
Reply from Meyloralashes
Hi Caleah,
We’re sorry to hear about your experience and the frustration with your order’s delivery. While shipping delays can sometimes occur due to courier handling and customs processes, we understand this doesn’t make the wait any less disappointing.
We’re glad to see your order was ultimately delivered, but we regret that it didn’t arrive in the time frame you expected. We’ve reviewed your case internally to identify where communication and tracking updates could have been clearer, and we’re working on improvements to prevent similar situations.
If there’s anything we can still do to make this right for you, please reach out to us directly at support@meyloralashes.com so we can help.
— The Meylora Team
Scam. Don’t buy
They signed me up to a subscription I did not authorise. The product never arrived. It is a scam. There is no option to cancel subscription on their website and customer support will give you a fake link to do so.
5 July 2025
Unprompted review
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