Master Massage Equipment Ltd Reviews 

140
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Very bad customer service - Germany department at least. DPD lost my package and asked me to contact the seller (Master Massage Equipment) to resolve the issue. After several emails and whatsapp co... See more

Rated 5 out of 5 stars

My osteopath friend needed a new table, as her trusty Master Massage table, having given years of daily service, suffering only frayed and snapped cables, which I repaired, from time to time, finally... See more

Rated 5 out of 5 stars

Ordered a phoenix heated massage table, delivered a couple of days later but had a couple of small tears but when I told them they promptly arranged its collection and exchange with a new one. The q... See more

Rated 5 out of 5 stars

Fabulous massage couch, I choose extra wide Santana it is the most comfortable I have ever experienced in 40 years of working, The face cradle is a fantastic new design that is also super comfy, my cl... See more

Company details

  1. Medical Equipment Supplier
  2. Massage Supply Shop

Information provided by various external sources

As the long-time, #1 innovator and producer in our field, we are occasionally subject to barbs by others that would love to be in our place. I found this message below some years ago, and felt well-related to it, and am continuously lifted when reading it. We here at Master Massage Tables know that you too, strive to be the best in your field, whatever that may be. We wish you good luck in your endeavours, and hope that, in your successes, enjoy and take from this poem as much as we have.


Contact info

3.7

Average

TrustScore 3.5 out of 5

140 reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(140)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality, splendid delivery service.

My osteopath friend needed a new table, as her trusty Master Massage table, having given years of daily service, suffering only frayed and snapped cables, which I repaired, from time to time, finally gave up the ghost - a broken plastic clovis joint. We jointly selected a new one online, ordered it, and received it within a couple of days. She, and her patients, are over the moon.

14 September 2021
Rated 5 out of 5 stars

Love this suitable for everyone

Love this suitable for everyone
Clients said very comfortable bed & relax x
Fabulous for therapist to made more benefits & customers / high quality electromagnetic safety
Do not hesitate to buy
Thank you the company very good service

10 August 2021
Rated 5 out of 5 stars

Great communication and speedy delivery

So pleased with my electronic desk. I placed the order late on a Monday afternoon and it arrived by midday on the Wednesday which I thought was excellent. Great communication and wouldn't hesitate to order from them again.

24 May 2021
Rated 5 out of 5 stars

Quality table for my massage business.

I am a massage therapist doing some hope visits, but also work from home. I have gone through 3 tabkes in 5 years. Straight away I could tell this is a quality table, nice and wide, well padded, feels strong and sturdy, even when the body builders get on and doesn't creak! Easy to put up and down. Head cradle is great too more comfotable than the others. It is a little heavier than my last tables to carry. But I will save up and buy a lighter one from this company later for my traveling table.
Very fast delivery, the carry bag is ready sturdy too. With a lifetime guarantee you can't really go wrong. Well worth the investment.a quality piece of kit,

17 May 2021
Rated 5 out of 5 stars

The company

This is an amazing company. I ordered a bed from them that had some unraveling embroidery on the bed itself. I informed them and the sent a replacement to me that arrived two days later. Very good company will use again

15 March 2021
Rated 5 out of 5 stars

I am 100% satisfied with the Master…

I am 100% satisfied with the Master Massage bed. My first one, I used it for over 4 years! All my clients mentioned that was the most comfortable massage bed On Earyh!
Not only that, but the strongest one as well.
I tested it several times with heavy clients.
No damage at all.
After four years I bought my next one with confidence.
Thank you x

15 March 2021

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