While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mi-Voice was with us every step of the way. They understood our needs, helped us outline and build toward a successful outcome, and then stayed with us in the trenches to ensure everything would go... See more

Rated 5 out of 5 stars

Super responsive and quick to come back, very easy to deal with. Although our piece of work was very small, the level of service was great. Working with Mi-Voice just took all the pressure away - th... See more

Rated 4 out of 5 stars

The Mi-Voice allowed us to engage a large number of young people in a meaningful process. The service is very reliable and staff are able to respond to your needs as and when required. We also carri... See more

Company details

  1. Software company

Written by the company

Experts in self-service and fully managed multi-channel voting services to increase participation and reduce costs. We have been managing thousands of elections in the private and public sector since 2006. We are an approved UK Government Trade Union Scrutineer and work with over 500 organisations a year on nomination processes, balloting and General Meeting voting.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Mi-voice have handled 2 elections for us (professional membership body), and could not have been more helpful. They are patient with queries and respond immediately to any requests. We have experienced no problems and their advice has been invaluable. Their processes appear to be very robust and allowed us to have complete confidence in the results.

4 September 2013
Unprompted review
Rated 5 out of 5 stars

The best customer support and service

I have worked with mi-voice since 2011 and have always received an amazing customer service and support. They understand what we need, the challenges we face and help us to overcome them every time.

They helped us deliver the first ever youth elections in Northern Ireland, provided an excellent process to support the development of the UK Youth Parliament manifesto and have step in at the last minute when we needed to re run an election at the last minute.

I recommend Ben and his team to anyone

1 July 2013
Unprompted review
Rated 5 out of 5 stars

A fruitful relationship between Supplier and Customer!

At the start of our relationship with Mi-Voice, our organisation had never used on-line voting systems and were very dubious of the whole concept. Mi-Voice have made the transition to e-voting very simple and painless. We now use electronic voting for all our surveys, polls, ballots and recently our elections, and have 'won over' an elite group of people.
Mi-Voice have been there for us whenever we have had a problem or query and have also taken on board some of the ideas we have come up with when first using their systems.
We hope that our relationship with Mi-Voice will continue to develop and become a long and happy association.

7 June 2013
Unprompted review
Rated 5 out of 5 stars

Professional and reliable - first class service

2013 was the Royal Aeronautical Society's first year engaging with Mi-Voice to run our Council Election, and we have had a fantastic experience. Ben and his team took the hard work out of managing the Election and were extremely helpful throughout the process. We have received a great deal of positive feedback from the voting members, mostly commenting on how straightforward the system was to use. We would absolutely recommend Mi-Voice to any organisation, institution or company looking to improve and modernise their voting system.

5 June 2013
Unprompted review
Rated 4 out of 5 stars

A handy and reliable tool for online voting

Mi-Voice takes a little time to find your way around, but with a little time invested in it, it's a good, reliable tool for running online ballots and elections. Support from Mi-Voice staff has always been quick and helpful. The development of additional features for evaluating the results, which I believe are in the pipeline, will make this an even more useful tool.

23 May 2013
Unprompted review
Rated 5 out of 5 stars

Professional and competent

I used Mi-Voice because another professional association had used them, and happened to email ballots at a time when I was looking for an online voting system. We are an international organisation, including Chinese members whose internet access is sometimes restricted, so I needed a company who could deal with that side. I found them professional and competent from the start; they got back to me promptly, the system was straightforward to use for both ballot preparation and for voting, and most importantly, it worked.

16 May 2013
Unprompted review
Rated 5 out of 5 stars

Elections couldn't be easier

It was only the second time we used Mi-voice for our Museums Association Board elections and I have to say, it was a doddle. Ben Thomas is brilliant. He sorted everything on receipt of information from me, any problems were sorted immediately. He made my life so much easier and I cannot recommend Mi-voice enough. If you want a pain and stress free election, they're the ones to go to. Brilliant.

14 May 2013
Unprompted review
Rated 5 out of 5 stars

A brilliant service from start to finish

Ben and the team were incredibly helpful - he went out of his way to understand our requirements and ensure that Mi-Vote was the best system for us. He was supportive, the system was just what we needed and, more crucially, it has been built to be as easy to use for voters as possible. Ideal.

This is the best e-voting system that is availiable to SUs

13 May 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look